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June 18, 2020

The 3 Hidden Benefits of Having a Visitor Management System



The main objective of any visitor management system is to treat and track customers or guests at your hotel correctly and efficiently.

The purpose behind this goal can vary from place to place.

Still, a primary and general reason is that organizations want to protect their people and their premises, and restricting access to facilities is a big part of achieving this goal.

By purchasing a visitor management system, you know what you are getting: additional security for your site and a better track of who is on your premises.

That's all?

No!

Like a cheesy infomercial, "but wait, there's more!"

In addition to giving your organization a better way to track who is on the site at all times and ensure that only welcome guests can access your facilities, installing a visitor management system on your site provides several additional benefits.



To make an excellent first impression to cover your back in case of future problems, installing a visitor management system will have a positive impact on your site far beyond the simple issuing of badges.

The professional first impression for customers of all kinds

When a guest may enter with preconceived notions due to reputation or research, the first impression of a guest will come upon entering the establishment for most businesses. This system will create a significant impact on the guest.

Indeed, the exterior aspect and things like the parking situation or the surroundings can also contribute to a first impression; however, nothing is as complicated as entering the premises and interacting with a receptionist or secretary.

The visitor management system installed at your entrance shows all the guests and customers that you are serious about the safety and security of your employees.

He also demonstrated professionalism by avoiding a tattered notebook and choosing a Visitor management system, projecting an image of "we are an established and modern company."

Keeping visitor records helps resolve compliance and assurance issues.

It's a typical Tuesday in his office at morning coffee, a few meetings, maybe a walk outside to regain his energy level.

Yes, things are going very well.

Suddenly, you receive a call from someone who visited your establishment earlier in the week. He claims he was there Monday morning, tripped on a loose carpet, and was injured. He threatens a lawsuit, and his legal department goes crazy.

"Relax," you say to yourself. "We will review our visitor records."

Access the visitor management system because your company's policy is for all guests to log in and log out. You check your records and note that on Monday, no guest matches the caller's name. You look back and see that no guest with that name has visited your facilities.

When your interlocutor faces this information, he stutters, steps back, and hangs up.

The crisis was averted, and a crook was shut down.

With a proper visitor management system, you will have an electronic or written record of each guest who has visited your site! Depending on your system, this record may be as detailed as the start and end date and time of the visit.

If you find yourself in a situation like the one described above or if there is an emergency on your site that requires a roll call, you will tell exactly who was on the site at the time of the emergency.

Because of this reliable data, visitor management systems can often help an organization comply with government regulations or industry-leading organizational standards.

Leading organizations such as the Occupational Safety and Health Administration and the Joint Commission recommend having a process for welcoming and tracking visitors. It is due to the apparent benefits of such a process.

Catch a problem from the beginning

You already know that a visitor management system serves as a security tool, securing an installation by clearly identifying who the visitors are.

However, visitor management systems offer additional security in another way: first, incident prevention.

If a lousy character comes to your site intending to cause a disturbance, the last thing he or she wants to see is a staffed front desk with a computer and a sign that can state that "SIGN IN IS MUST FOR ALL THE VISITORS."

While it's true that it will never be a problem for some people but the troublemakers, it can prove to be a big problem at reception. Plus, if your system requires the issuance of visitor badges, that troublemaker will be spotted by security before the situation becomes worse.



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