Does it seem like you’re spending too much of your time managing the operational logistics of your business as opposed to taking a larger role in making it grow? You aren’t alone. Many managers and business owners feel as if they aren’t spending their time on the activities they need to be spending it on. Along with the increase of competition and costs, it’s time to finally ditch that “I can do it on my own” way of thinking and offload some of those onerous tasks. While each business is different, here’s a quick look at a few services that it just makes sense to outsource or automate.
Help with Sales
Sales calls can be difficult and that’s why businesses need a tool like Voice Intelligence to automate the administrative aspects. Voice Intelligence employs natural language processing (NLP) and voice recognition to provide comprehensive transcripts of the sales calls as well as Action Iems and Call Summary to highlight the post-call to-do items. With built-in machine learning, Voice Intelligence continuously becomes more refined at processing your conversations as it’s being used. It’s also a great tool to help salespeople access competitive insights during a sales call as it can be programmed to provide real time recommendations triggered by certain keywords. All in all, Voice Intelligence is a fantastic partner to sales teams so that the sales reps can focus on what they do best-- selling.
Tech Services
When it comes to tech services, there’s more to it than simply cyber security. With the continuing rise of various tech in the workplace, there’s a lot of demand for skilled technologists who can provide on-demand services like custom software development, cloud services consulting, network design and implementation, system upgrades, and more. These are all things that every business will need and it’s better to outsource these things than to keep someone on the payroll continuously for them.
Marketing
Mark Cuban, the owner of the Dallas Mavericks, once said: “No sales means no company”. For almost every business, marketing is critical for success. That said, many owners of small businesses just aren’t proficient at this or they simply don’t have the time. Good marketing consultants will be able to develop strategies that will boost your existing sales and take your business to the next level.
Accounting
Accounting and bookkeeping are a couple of the most often used business services. Bookkeepers do many of the more general duties associated with accounting, like banking reconciliation, payroll processing, and data entry. Accountants will generally operate at a level that’s more analytical, preparing and submitting tax returns, providing advice on things like how to improve profitability, and preparing and analyzing financial reports.
Human Resources and Headhunting
HR (Human Resources) consultants provide businesses with a variety of on-demand services that can include providing strategic advice on things like the benefits of outsourcing tasks or whether it would be better to hire permanent or contract employees. They can also assist with implementing employee benefits programs like retirement, dental, and medical plans. Additionally, they’re able to advise regarding employee-employer regulations, relations, and legal issues in an effort to minimize any potential liability risks for the business. Of course, they also assist with any recruitment strategies, post advertisements for jobs, and sit in on or conduct job interviews.
As a business owner, you’ll recognize which one, if any, of the aforementioned services, is something that you tend to struggle with on a recurring basis. As a smart business owner, you’ll also recognize the benefits of finding providers for the services you need as opposed to attempting to tackle everything on your own. Keep in mind that while it might cost a bit to hire consultants or to outsource these tasks, it can increase your bottom line in the end. Weigh your options before deciding to do things on your own to ensure that you’re making a well-informed decision that will benefit the business as opposed to holding it back.
