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July 05, 2018

Casino Operators Take Responsible Gaming Seriously


The gaming world is surrounded by beautiful colors, exciting games and the opportunity to take home the much wanted millions of winnings. But behind the scene hiding the real reality, which is that more and more people suffer from game abuse. Even though the purpose of the casino game itself is that the players should have fun, it can easily go too far and many players lose control over their gaming. Gaming abuse is today considered equal to drug- and alcohol abuse and there are many organizations and services working with rehabilitation of the affected players.



In order to do their part, since they are a part of the reason some players get this abuse, many of the online casinos and sites offer more and more options for the player to detect and prevent a game abuse to break out or getting worse. In one of the articles written by casinowebsites.com you can read more about this topic and also see what Stewart Kenny, CEO for the British Paddy Power, have to say about this. Ever since 2002, Kenny has been active in the industry and has during this time made several great suggestions on what action casino operators can take to prevent people from wasting all their money on online casinos. Kenny was also one of those who suggested that there should be a mandatory limit on how much players can bet.

There is help available for players who needs it
 

For those players that already got stuck in the game abuse, there are several ways to get out and get better. One effective organization to turn to is the Responsible Gaming Council (RGC) . They focus on reducing the risks that are connected with online gaming. In order to do this, RGC creates information programs that everyone can take part of regardless of age group and society.

When it comes to the things that the online casinos make for the players that suspect they are suffering from gaming abuse, which is often found out when contacting customer support. The people that work in customer support at an online casino are trained to discover gaming abuse and know what to do when and if someone starts asking questions about gaming abuse or asking for help. For example, customer support workers can suggest different pages where the player can read more about the subject or seek help through help lines. On the sites there are often some tests that the player can take and in extreme cases or if the player requests it, customer support can also close the players account with immediate effect.

The fact that casino operators take responsible gaming increasingly seriously have become clear in recent years. Since gaming abuse is serious and something that are increasing more and more, it is more important than ever that players know that the casino they are playing at offers them help and support if needed. Many people that have gaming abuse can have problem to realize that and to see the signals and warning signs that can be obvious for others. It may also be useful if a casino also offers a number or address that friends and family can contact if they are worried about someone they know. For national helplines through phone there are many different numbers available online. These helplines are usually available from morning to evening, every day of the week. Should you prefer to chat with someone about your concerns and/or problems you can find several help resources that offers that too.



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