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December 04, 2015

GVTC Deploys Synacor's Full Suite of Services

By Rory Lidstone, Contributing Writer

Telecommunications provider GVTC has decided to upgrade and augment its technology through a partnership with Synacor (News - Alert), a trusted technology, services, and revenue partner for communications, video and internet providers. In particular, GVTC will deploy Synacor’s full suite of services, which will include the launch of Synacor’s End-to-End Video Solutions.



As part of the multiyear agreement, GVTC will also implement Synacor's Native Mobile Apps, integrated with Bill Pay and My Account functions, along with Synacor's Search & Discovery Metadata Platform for Multiscreen TV, and an upgrade to Synacor's newest generation portal. Finally, GVTC will renew Zimbra (News - Alert) Email services with Synacor.

Recently, Synacor acquired Zymba, a provider of open source messaging and email software. The acquisition makes Synacor the market leader in the US ISP email solutions space.

"GVTC is known for delivering advanced technology to our business and residential customers—technology vital to our customers' business success, personal security, and thorough enjoyment of their favorite entertainment and services," said Tom Zanoli, internet product manager for GVTC. "We're excited to deploy Synacor's full product suite, including their end-to-end video solutions, which will allow our customers to enjoy their subscriptions in and out of their homes, and on devices of their choosing. Our partnership with Synacor also benefits GVTC by driving engagement and providing additional monetization opportunities."

GVTC is a full-service communications provider that offers high-speed internet, digital cable TV, phone and interactive home security monitoring to both residential and business customers. Aside from in-home and out-of-home advanced video services, the company will deploy a few customer service-focused offerings. These include Synacor’s newest generation portal, providing a modern interface and access to customer care features, as well as its Native Mobile Start App and email.

"It's been a privilege to work with GVTC since 2008 as their trusted, white-label technology partner, and we're delighted to now provide GVTC customers our end-to-end video solutions, our new native mobile apps, our latest portal, Zimbra email services, and our easy-to-use search & discovery metadata platform, so GVTC customers can enjoy news, entertainment and services on more devices than ever," said Michael Bishara, Synacor SVP of Product.




Edited by Kyle Piscioniere
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