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May 20, 2015

UC and VoIP SLAs in the Spotlight

By David Portnowitz, Director of Digital Marketing, Star2Star Communications
Though much has been made of the power of modern communications channels (think instant messaging, e-mail, SMS, even social media), the fact of the matter is voice is still the lifeblood of many enterprises. When it comes to call quality and reliability, and management and security, businesses can’t afford to leave that up to chance, particularly when it comes to mission-critical conversations with customers and business partners.  Read more



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