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February 23, 2015

Superior Customer Service: Your Company's Competitive Advantage

By Rodney Kuhn, Founder and Chairman, Envision

Attracting new prospects and retaining existing customers are arguably two of the most important aspects of business; however, they are also the most demanding. In fact, 21 percent of U.S. small business owners say that customer acquisition is the most difficult hurdle they face, according to the Wells Fargo (News - Alert)/Gallup Small Business Index.



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Edited by Brooke Neuman
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