The available technology in today’s ecosystem makes it possible for organizations to communicate with employees, partners and customers using different touch points. With the right Unified Communications (News - Alert) as a Service (UCaaS) solution, it is possible to establish a comprehensive set of business communications services designed to connect to all of the resources a company wants to keep in touch with using an IP communication infrastructure that is flexible and scalable, while providing the agility organizations need in today’s highly competitive environment. Weeding through many of the providers in the market place can be a crapshoot, but when a company is recognized by an established organization for the services it offers, it makes the process much easier.

Masergy Communications Inc., provider of managed networking and cloud services, was awarded the 2015 INTERNET TELEPHONY Product of the Year by TMC (News - Alert) for its UCaaS offering.

“It gives me great pleasure to recognize Masergy with a 2015 Product of the Year Award for its commitment to excellence and innovation,” said Rich Tehrani (News - Alert), CEO, TMC. “In the opinion of our distinguished judges, UCaaS has proven to be among the best communication solutions on the market.”

With the continued globalization of companies, a reliable UCaaS provider is essential in order to connect all the resources of an organization and bring everyone together anywhere and anytime without any complications.

The Masergy UC solution can be integrated with its managed cloud network for enterprises or delivered with an existing Internet connection. Embedded directly in the company’s global Software Defined Network Platform, it delivers advanced productivity and enhanced business communications.

Some of the features of the Masergy UCaaS include:

• A seamless and strategic migration with a guaranteed outcome to deliver solutions that can be optimized for today’s ecosystem and be future-proof for tomorrow,
• advanced business process integration that can be incorporated with leading CRM, ERP and office productivity applications to simplify even the most complex custom business processes, and
• UCaaS Analyst solution that delivers unique industry performance metrics with unlimited end-to-end monitoring of UC endpoints for all subscribed users and services delivering real time quantitative and qualitative usage metrics for optimizing enterprise communications.

“UCaaS has emerged as a scalable business service that is less expensive and more efficient than on-premises PBXes and associated software,” said Dean Manzoori, UCaaS VP, Masergy. “We will continue to innovate around our UCaaS offering throughout 2015 with new collaboration and management features.”

Masergy's UCaaS also received several awards in 2014, including: 2014 Cloud Computing Excellence Award; 2014 Internet Telephony (News - Alert) Excellence Award; and 2014 Unified Communications Product of the Year Award.