Imagine that one of your customers likes a certain pair of shoes but there are none left in her size. Without an in-store kiosk, you could have easily lost the sale. Why? With a kiosk, you enhance the sale and increase store revenue by giving the customer complete control over what they want to buy and how, or if, they want to contact you while doing so. An in-store kiosk can accelerate business, augment revenue and amplify your overall customer service strategy in four ways:

1.)      Provides a Competitive Advantage

Some of today’s most reputable companies are leveraging the power of in-store kiosks (well-known brands such as Kohl’s and KODAK have already done so to enhance both sales and support). Having an in-store kiosk as part of your call center solution is that extra help on the sales floor you need to answer pertinent customer questions about inventory, price and availability of a product. Customers can even place an online order via the technology.

2.)    Enhances Upselling

In-store kiosks know just what customers want. The technology can develop cross-sell and upsell offers based on a customer’s recent search history, which brings you a bigger profit.

Click here to read more and see the last two benefits.