Microsoft (News - Alert) Outlook continued to face limited outages as of Friday morning (ET) – following several days of intermittent challenges to some of the company’s online services.
The official status page from Microsoft still reported as of 8:22 a.m. (ET) Friday, “There's a problem with Outlook right now.”
These follow warnings as of Thursday to users: “You might have issues syncing e-mail with your mobile device.”
And another advisory to users on Friday said, “Fixing the problem is taking longer than we hoped. We'll provide an update by August 16 11:45 a.m. We apologize for the lengthy interruption in service.”
The earlier problem, in which Outlook users may have seen “issues syncing email with your mobile device,” was apparently “resolved,” claims an official archive on the status of Outlook.
Also on Thursday, other Microsoft e-mail services experienced problems. SkyDrive said its users may have experienced delays in receiving e-mails with “links to files shared with them and other SkyDrive notifications.” That was apparently resolved.
In an Associated Press (News - Alert) report about earlier problems on Outlook, Microsoft said it was caused by an "incident." No details were offered. It appears only a small number of users were impacted by the incidents from earlier this week, the AP adds.
There are over 400 million accounts on Outlook.com, news reports said. Microsoft switched Hotmail and MSN users to Outlook – earlier in 2013.
Earlier this week, Microsoft confirmed outages on Outlook.com and SkyDrive and told users it was “working to restore full access to the services as quickly as possible.”
There were also issues with SQL Databases for Windows Azure in the North Central U.S. region service earlier this week. They were apparently corrected.
"The mitigation steps have been successfully executed and validated. Full functionality has been restored in the affected North Central U.S. sub-region. We apologize for any inconvenience this has caused our customers," Microsoft said on a status page.
The Register (News - Alert) tried to get an explanation from Microsoft about the cause of the recent outages, but the company failed to provide details.
These are not the first outages this year for Microsoft e-mail services. In March, Outlook underwent a 16-hour outage. It impacted SkyDrive, Hotmail and Outlook, according to TMCnet. The March outage was blamed on a firmware upgrade, which led to "a rapid and substantial temperature spike in the datacenter,” according to a company blog post in March.
Edited by Alisen Downey