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March 07, 2013

Microsoft Listens to Customers, Adjusts Office License Policy

By Robbie Pleasant, TMCnet Contributor

Here’s a scenario we’re all familiar with: you’ve just purchased the latest version of Microsoft Office or any other similar program. After a few months, you find that your significantly older computer is no longer capable of doing the work it once could, so you buy a new computer, but then you have to spend an additional hundred dollars on another copy of the program, as it won’t let you install the old copy on the new computer.



Well, Microsoft (News - Alert) has heard these complaints loud and clear, and in response, the company finally has a solution. Maybe it’s not the cheapest solution, but it’s a solution nonetheless. Users can buy a $139 license of Office 2013, which will allow them to transfer their version of Office to another PC.

After purchasing the license, users can switch their copy of Office between computers once every 90 days, that is, unless the computer is still under warranty. It can only be active on one computer at a time, so there’s no running a single copy on multiple computers for one’s self and friends, but it ultimately makes it easier to switch Office when switching computers.

“At Microsoft, we strive to make Office the very best product to help busy people and families get things done,” explained Microsoft’s Jevon Fark in a company blog post. “A key ingredient in our formula for success is listening to our customers, and we're grateful for the feedback behind this change in Office licensing.”

Previously, the license was limited to one single machine. It’s offered as an alternative to the $99/year subscription model, which some consider to be too expensive, while others find worth the cost, as it supports up to five devices. With the license, the only way one would be allowed to transfer it to another device without purchasing it anew would be if the computer broke down while under warranty, which many customers did not approve of.

So, it’s great that Microsoft is willing to listen to its customers to make this change. After all, the ones spending money on it should have their voices heard, and these terms of transfer are far more reasonable. At the end of the day, it’s good to know when one’s voice is actually heard.




Edited by Allison Boccamazzo
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