Making a decision on the right cloud solution for your enterprise can be an overwhelming task, especially when taking into considering numerous factors that affect all sides of your business. To help alleviate this challenge, a service broker model can help guide you through the path of using the cloud in the enterprise.
So, what exactly is the value of a broker to an enterprise? At an ITEXPO (News - Alert) Austin 2012 Enterprise session “Leveraging Cloud Solutions in a Service Broker Model,” Adam Col of Votela explained that a quality broker will take platforms and look at them against your usage base, and be able to aggregate mechanisms to get what your enterprise the right cloud solution.
“In the world of communications and IT there is an overlap in both spaces and some issues have become the same,” said Robert Erickson of DoubleHorn Communications. “It is rapidly changing and most people are looking for someone they trust to solve problems and guide them to the services that they need.”
There are three key areas that cloud services can come from, said Erickson. Those areas include infrastructure, software and tool perspectives that are brought into new and innovative clod technologies.
“The big realization of the value of a cloud broker is happening across a lot of telecommunications companies,” said John Frame of Sigma Systems (News - Alert).
These days, telcos and cable operators don’t care where cloud services are on what network because their goal is to make the best cloud solution possibly by interconnecting them. The most successful brokers utilized for enterprise cloud solutions are the ones that put everything together in order to find the best solution.
“If I was an enterprise, I’d ask for experience,” said Erickson. “I would integrate a broker on behalf of the enterprise because they have experience and know the best solution for your company.”
Today, too many brokers will help you with the technology and then leave you with issues to deal with afterwards such as licensing and legal issues. So, you should make sure that a broker capable of delivering the exact products that you need and find most useful.
Frame explained, “From the enterprise perspective, it comes down to what your expectations are and what are you going to pay for to meet those expectations.”
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Edited by Brooke Neuman