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October 01, 2012

Mobile Apps Give Business Travelers Extra Help On the Road

By Steve Anderson, Contributing TMCnet Writer

Business travel is easily one of the biggest uses of travel there is, with employees going from one place to another to establish contacts, make sales, and arrange strategic partnerships. While business travel is in general is finding itself being replaced by VoIP apps and the like, there are still many events which require that extra touch: the personal touch. That's where many business travelers are discovering the value of mobile apps, as discovered in a recent survey.

Concur, an expense management firm, recently staged a survey of 1,000 business travelers across the U.K., and revealed that a large portion of them around 83 percent had not only used apps on their business travels, but had also found the experience to be beneficial during those travels. Most corporate travelers favored online map tools, but there were also plenty of respondents in support of booking services for rail lines, social networking tools, and apps specifically geared toward hotels, airports, and individual airlines.

The survey further detailed that smartphones were the most important device used while traveling, while the laptop actually came in just behind the smartphone for business travelers and 35 percent of respondents believed that smartphone apps had made their traveling experience simpler overall. 23 percent even noted that it sped up aspects of their traveling experience that previously took a lot of extra time to accomplish.

Yet, there is still room for more to be done in the business travel and mobile technology market, as 39 percent of respondents said they did not use mobile apps at all while traveling. To that end, Concur recently produced its own app called Tripit, which allows for not only the creation of an online itinerary, as well as the ability to book reservations for key travel elements while on the road as well as holding in one place the necessary information to process expense claims.

Such apps are a valuable part of the business experience overall; just being able to easily manage expense reporting is a vital tool, especially for any business that uses itemized deduction as a way to save on its tax bill. Aside from that, having an easy way to see just where the money goes in terms of traveling helps spot and address matters of waste. Saved time and saved money add up to big savings overall for businesses, and that makes one very compelling reason why mobile apps are making such a big splash with so many travelers.

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Edited by Jamie Epstein
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