- Edify Corporation, a global provider of Internet and
voice e-commerce portal solutions, announced that Stephanie A. Vinella,
the company's vice president of finance and chief financial officer has resigned effective
August 26, 1999.
- Aspect Telecommunications Corporation, a provider of
customer relationship management (CRM) solutions, announced that Hank Delevati
has been named senior vice president, Information Technology and chief information
officer, reporting to James R. Carreker, Aspect's chairman and chief executive officer.
Delevati will be responsible for integrating Aspect's IT functions with the company's
business strategy and deploying Aspect's CRM solutions within the company's own customer
service centers and internal operating centers.
- VillageFax.com, a provider of
business-to-business Internet-enabled fax service announces John Russell
as vice president of sales for North America. Russell has been charged with new business
and channel development in the highly competitive fax messaging industry.
- Millennium Teleservices, a teleservices marketing company specializing in outbound,
inbound and convergent e-bound marketing solutions, has recently hired Daniel Akre
as their new senior vice president of sales and marketing. Dan comes to Millennium from
both ITI Marketing and APAC Customer Services where he served as the vice president of
sales.
- Locus Dialogue Inc. announced that Christopher
Thompson has joined the company as vice president of marketing strategy. Locus
Dialogue provides innovative automatic speech recognition (ASR) technology, focusing on
commercialized speech applications and technology partnerships that meet the needs of this
growing market.
- SSH Communications Security Ltd. (SSH), a leading
supplier of security for virtual private networks (VPNs), announced that it is a founding
member of the Virtual Private Network Consortium (VPNC), an industry association. The VPNC
was formed to serve as a forum for VPN manufacturers and to increase interoperability
among the products of member companies.
In addition, SSH announced that Rodney Thayer, SSH director of
technology, was elected to the board of the new consortium. Thayer has played a key
role in the establishment of the VPNC.
- George H. Dobrowski has joined Ficon
Technology Inc. as chief technology officer. Ficon Technology provides products and
engineering services to equipment vendors and silicon vendors in next-generation
networking and communication technologies such as IP routing and switching, ATM, frame
relay, and voice over packet.
- Value-added reseller Interactive Voice Technologies has changed its formal company
name to VoiceTelligence. A
US-based reseller and consultant of computer telephony and Web-based solutions,
VoiceTelligence represents such industry leaders as PRIMA and APEX Voice Communications.
- Tioga Systems, a leader in e-support solutions,
announced the appointment of Radha Ramaswami Basu as president and chief
executive officer. Basu's focus is to grow Tioga's e-support business and to scale the
company to meet the growing demand for the company's Internet support infrastructure.
- VIP Calling, Inc., a leader in Internet-based communications for international service
providers, announced that the company has changed its name to iBasis, a name that highlights the
companys focus on the emerging opportunities in Internet-based communications
services.
- IMA, a provider of enterprise customer interaction
software for call center automation, announced the promotion of Glenda O'Neill
to vice president of marketing. O' Neill will oversee the company's domestic and
international marketing activities, reporting to James Anderson, senior vice president of
worldwide sales.
The company also announced the resignation of Kian Saneii, senior vice president of
worldwide marketing for IMA.
- Davox Corporation, a leading developer of customer
contact solutions, announced that James T. Pepe will be joining the firm
September 7 as senior vice president of research and development. A former executive at
Gensym Corporation of Cambridge, Mass., Pepe will be responsible for leading Davox's
research and development efforts, with particular emphasis on the company's evolving suite
of customer contact solutions.
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