[January 23, 2018] |
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TNS Launches Critical Roaming Risk Mitigation Capabilities for Operators
Operators can now more easily mitigate the risks associated with roaming
activities thanks to a series of enhancements which Transaction
Network Services (TNS (News - Alert)) is making to its advanced 4G roaming
ecosystem called the TNS Data Services Hub.
Designed to provide operators with scale and overcome interoperability
issues across multiple vendor variants and protocols, the TNS
Data Services Hub is believed to be the first of its kind in the
industry. The new roaming risk mitigation features being introduced
include data capping, usage notifications, opt-in/opt-out, automated
roamer greetings, tiered classes of service and data throttling.
Paul Florack, Vice President of Product Management for TNS' Telecommunication
Services Division, said: "We are delighted to be announcing the
availability of these essential new features for members of the TNS Data
Services Hub. Our hub helps operators to work more effectively together
to expand their national footprints as well as connect with
international partners. These new capabilities are of vital importance
to operators as they will provide a more efficient and effective way of
controlling roaming costs.
"Of equal importance is giving operators the ability to better
communicate with subscribers to ensure they are fully aware of their
roaming status and usage. This will help improve the subscriber
experience, avoid dissatisfaction and reduce churn."
Operators can deploy the data capping feature to place a limit on
subscribers to help minimize bll shock and unnecessary use of data when
roaming internationally. This will provide peace of mind for operators
who currently experience extensive data roaming charges from their
roaming partners. Operators
can also offer tiered levels of service with different data limits based
on the variety of packages they may offer.
The automated roamer greeting feature is expected to be particularly
welcomed by operators. This allows operators to inform their subscribers
with specifics about their data plan and usage limits, as well as
customer service information when they are out of the country.
Usage notifications can be delivered to subscribers to keep them up to
date with how they have used a certain percentage of data allowed under
their data cap. Subscribers can also elect to opt-in or -out of
international data roaming, and data throttling will allow operators to
provide faster or slower data speeds for particular subscribers based on
their chosen data package.
Mr Florack added: "We have an exciting program for deploying new
features and functionality for the TNS Data
Services Hub planned for this year. Operators can look forward to,
among other things, new data optimization capabilities, VoLTE roaming
and emergency hub break out."
The TNS Data Services Hub provides a technical and business framework
for simplifying LTE (News - Alert), as well as next-generation data connectivity,
interoperability and roaming needs among participating operators.
Members of the hub can deploy crucial LTE data roaming, VoLTE and
next-generation services which play a key role in helping operators
realize high margin roaming revenues, grow ARPU and prevent the churn of
high value subscribers.
As a hosted solution, member operators can optimize capital and
operational resources during the evolution, activation and
implementation of next generation data services. The hub also includes
IPX connectivity and diameter signaling solutions.
From small rural operators in the US to the largest multi-national
carriers, TNS has over 500 operator customers and addresses the full
needs of wireless and wireline operators in the US and globally. TNS'
networks have been specifically designed and configured for the
transmission of transaction-related time sensitive data and support a
variety of widely accepted communications protocols.
Since it was founded in 1990, TNS has grown to provide services in more
than 60 countries across the Americas, Europe and the Asia Pacific
region, and offers 24x7x365 support via its Network Operating Centers in
the US, UK and Australia. For more information about TNS please visit www.tnsi.com.
ENDS
About Transaction Network Services (News - Alert):
Transaction Network Services (TNS) is a leading global provider of data
communications and interoperability solutions. TNS offers a broad range
of networks and innovative value-added services which enable
transactions and the exchange of information in diverse industries such
as retail, banking, payment processing, telecommunications and the
financial markets.
Founded in 1990 in the United States, TNS has grown steadily and now
provides services in over 60 countries across the Americas, Europe and
the Asia Pacific region, with our reach extending to many more. TNS has
designed and implemented multiple data networks which support a variety
of widely accepted communications protocols and are designed to be
scalable and accessible by multiple methods.
View source version on businesswire.com: http://www.businesswire.com/news/home/20180123005769/en/
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