[December 14, 2017] |
|
NICE Partners with Brightstar, Expanding Investment in the Southeast Asia Market
NICE (Nasdaq:NICE) today announced a new strategic partnership
with Brightstar (News - Alert) India, a leading mobile device and IT infrastructure
management company. The collaboration will support a regional launch of
NICE Uptivity, the comprehensive scalable workforce optimization
solution for the small and medium-sized enterprise (SME) market.
Brightstar India, a branch of the leading mobile services company
Brightstar Global, manages devices and accessories across the wireless
ecosystem and provides IT infrastructure products. In addition,
facilitated by its partnership with NICE, the company is expanding its
enterprise solution offerings in key industry verticals.
Together, NICE and Brightstar India are introducing a cutting-edge
workforce optimization suite to mid-market organizations in India, as
well as to markets in Sri Lanka, Bangladesh and Nepal. NICE Uptivity is
an intuitive, easy-to-use solution that incorporates robust recording,
quality assurance, speech and data analytics, and coaching tools, as
well as real-time, customer survey and performance management features.
Its unique flexibility, based on a modular structure, facilitates
independent custom configurations, easy implementation and superior
scalability.
Darren John Rushworth, President, NICE APAC:
"The Brightstar India and NICE partnership is about bringing the market
leading WFO suite for SMEs to the Indian and South Asian markets. Our
collaboration to introduce the Uptivity WFO Suite will greatly benefit
companies which are poised for growth or have multi-location operations.
As a fully scalable solution it fully scales to meet changing
expectations. NICE solutions, provided and supported by Brightstar
India, are helping to bridge the gap between the needs of today and the
goals of tomorrow."
Deval Parikh, CEO, Brightstar India:
"As NICE's globally recognized recording and workforce management
solutions are incorporated in NICE Uptivity, we believe that our
partnership is wel positioned to rapidly meet a growing demand for
improved performance in the SME market in India. The complete and
modular Uptivity brings together recording, sophisticated analytics,
voice of the customer feedback, quality assurance and multifaceted
performance monitoring. These capabilities are going to drive NICE
market and business expansion in Southeast Asia and we, at Brightstar,
are pleased to have the opportunity to help make it happen."
About NICE
NICE (Nasdaq:NICE) is the worldwide leading provider of both cloud and
on-premises enterprise software solutions that empower organizations to
make smarter decisions based on advanced analytics of structured and
unstructured data. NICE helps organizations of all sizes deliver better
customer service, ensure compliance, combat fraud and safeguard
citizens. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, are using NICE
solutions. www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks of
their respective owners. For a full list of NICE's marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term
is defined in the Private Securities Litigation Reform Act of 1995. Such
forward-looking statements, including the statements by Mr. Rushworth,
are based on the current beliefs, expectations and assumptions of the
management of NICE Ltd. (the Company). In some cases, such
forward-looking statements can be identified by terms such as believe,
expect, may, will, intend, project, plan, estimate or similar words.
Forward-looking statements are subject to a number of risks and
uncertainties that could cause the actual results or performance of the
Company to differ materially from those described herein, including but
not limited to the impact of the global economic environment on the
Company's customer base (particularly financial services firms)
potentially impacting our business and financial condition; competition;
changes in technology and market requirements; decline in demand for the
Company's products; inability to timely develop and introduce new
technologies, products and applications; difficulties or delays in
absorbing and integrating acquired operations, products, technologies
and personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; and the effect of newly enacted
or modified laws, regulation or standards on the Company and our
products. For a more detailed description of the risk factors and
uncertainties affecting the company, refer to the Company's reports
filed from time to time with the Securities and Exchange Commission,
including the Company's Annual Report on Form 20-F. The forward-looking
statements contained in this press release are made as of the date of
this press release, and the Company undertakes no obligation to update
or revise them, except as required by law.
View source version on businesswire.com: http://www.businesswire.com/news/home/20171214005579/en/
[ Back To Mobile World Congress's Homepage ]
|