[August 22, 2017]

Asurion and Claro Expand Partnership, Bringing Device Protection to Customers in Peru

Claro, one of Peru's largest mobile phone services providers, and Asurion (News - Alert), a world leader in technology protection services, have partnered to launch Mobile Protection, which will provide device protection for customer's mobile devices on post-paid plans. Customers enrolled will get a replacement device in the event theirs is stolen, damaged or malfunctions.

"Claro (News - Alert) seeks to provide the best service and access to the latest technology for our customers. Our partnership with the world's leading provider of technology protection, allows us to offer our customers a great coverage for their devices, as well as a convenient and cost-effective way to replace them if they happen to be stolen, damaged or present a malfunction," said Mariano Orihuela, Director of Claro value-added services.

José Amden, Vice-President and Customer Services General Manager of Asurion, said that the company is proud to expand its partnership with Claro in Peru. "As a world leader in technology protection, we are properly equipped to provide exceptional protection of devices and to give Claro customers a fast and convenient way to reconnect in case their device is stolen, or suffers any damage or malfunction, so they are never without their device for long."

Mobile Protection service is initially available in Lima, however it will be enabled soon at national level. On average, customers will pay between S /. 18 and S /. 45 per month depending on the value of their device. Other features of the new service of protection include:

• Broad coverage: The product includes protection against physical damage (including water damage), theft, and eectrical or mechanical failure.
• Quick replacement: Customers can report their claim in a fast and easy way and obtain a replacement device.
• Cost savings: Claro customers are spared paying the high full retail price of replacing their device. Instead, those enrolled pay a deductible based on the value of the device and the peril type.

About Claro

America Movil is the leader in integrated telecommunications services in Latin America. The deployment of its world class communications platform allows it to offer to its customers a portfolio of value-added services and improved communication solutions in 25 countries of America and Europe. Up to June 30th , 2017, the company had 363 million access lines, which include 280 million mobile subscribers and 82.6 million fixed revenue generating units (fixed telephony, broadband and pay-TV). Learn more at www.americamovil.com

About Asurion

For more than 20 years, innovation and dedication of Asurion in pleasing customers, have made it the top choice supplier in technology protection for the largest companies in mobile communications worldwide, for the trustworthy retailers and for the best-known device manufacturers. Asurion 16,000 global staff support its 305 million consumer experience award-winning products and services that have set the standard in the industry. The fully integrated, end-to-end, and personalized for its operators, retailers, and manufacturers of devices, solutions of the company, include premier support which enables consumers to make the most of their digital devices and products; applications to protect the privacy and security; and the rapid replacement of lost, stolen, damaged, or malfunctioning devices. When a product is missing or it simply does not work, Asurion solves the problem with people and processes working 24/7, speaking six languages and working through any device, platform or vendor. For more information about Asurion, visit www.asurion.com.

View source version on businesswire.com: http://www.businesswire.com/news/home/20170822005964/en/

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