Securus Listens Carefully to Corrections/Law Enforcement and Inmates to Craft Its Products and Acquisitions

DALLAS, Sept. 30, 2016 /PRNewswire/ -- Securus Technologies, a leading provider of civil and criminal justice technology solutions for public safety, investigation, corrections and monitoring announced today that its product development and acquisition program is significantly shaped by input from corrections/law enforcement officials and by inmates/friends and family members.

"We don't purchase a company or technology or develop a product with our software teams without input from our jail/prison customers and inmates and their friends and family members," said Richard A. ("Rick") Smith, Chief Executive Officer and Chairman of the Board of Securus Technologies. 

"We have thousands of direct interactions each day with inmates, friends/family, wardens, jailers, sheriffs, parolees, facility IT staffs, and others in the industry so we watch, look, and try to understand on an explicit and implicit basis – what they need for efficiency, recidivism reduction, successful entry into society, safety, investigative, and security reasons. There is a wealth of information in front of us – so we use that to make decisions on acquisitions and our development efforts," said Smith.

Here are some examples of using customer specific data for product development and acquisition investments:

"The point here is that we listen carefully to our facility customers AND our inmate/friends/family customers – and do our best to build and buy products to satisfy their requirements. We put almost everything that we make in terms of profit back into our business – that allows us to have the broadest product set that exists today. That commitment helps all of our customers. It's an investment in their futures by Securus," concluded Smith.

ABOUT SECURUS TECHNOLOGIES

Headquartered in Dallas, Texas, and serving more than 3,450 public safety, law enforcement and corrections agencies and over 1,200,000 inmates across North America, Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service, and monitoring products and services in order to make our world a safer place to live. Securus Technologies focuses on connecting what matters®. To learn more about our full suite of civil and criminal justice technology solutions, please visit SecurusTechnologies.com.

For more information, contact:
Russell Roberts
972-277-0656
[email protected]

Logo - http://photos.prnewswire.com/prnh/20100831/DA57799LOGO

To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/securus-listens-carefully-to-correctionslaw-enforcement-and-inmates-to-craft-its-products-and-acquisitions-300337445.html

SOURCE Securus Technologies

[ Back To Mobile World Congress's Homepage ]