[May 24, 2016] |
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PlumChoice to Discuss IoT Security and Support at CONNECTIONS™: The Premier Connected Home Conference
PlumChoice,
Inc., the leader in specialized technical services for the cloud and
the Internet of Things (IoT), announced today that Channing Lai,
Director, IoT Product Management will speak about how security concerns
and support services can impact the customer experience at CONNECTIONS™:
The Premier Connected Home Conference, May 24-26, in San Francisco.
During the session, "IoT:
Protecting the Consumer Experience," Lai and industry experts will
examine the growing security and privacy concerns consumers have when it
comes to their connected products and services. The interactive panel
session will discuss how various support models address current
challenges and help align customer experiences with expectations. The
panel will take place on Tuesday, May 24 at 2:45 p.m. ET and will be
moderated by Patrice Samuels, Research Analyst at Parks Associates (News - Alert).
"As smart devices become increasingly interconnected, brands need to
emphasize security." said Lai. "Our own data
reveals that 78 percent of consumers do not currently own a smart home
device, and of that number, 20 percent are hesitant to purchase because
of security and privacy concerns. By providing services that ease these
concerns - before, during and after purchase - brands can start to
increase the adoption of their products and achieve greater customer
satisfaction."
CONNECTIONS™: The Premier Connected Home Conference, is in its 20th
year and brings together 650+ industry leaders and analysts to discuss
use cases and emerging business models for new technology products and
services that engage consumers in the converging IoT
industries-including smart home, connected entertainment, and mobile
ecosystems.
"The IoT and connected home vision is a complex mix of safety, security,
comfort, convenience, entertainment, personalization, and data-backed
intelligence, and for two decades, CONNECTIONS™ has explored the best
strategies for technologies and businesses to realize this vision for
consumers," said Stuart Sikes, President, Parks Associates. "We look
forward to hearing PlumChoice's thoughts on an important panel
discussion related to device security."
For more information about PlumChoice, visit www.PlumChoice.com.
Information about CONNECTIONS™ is available at http://www.connectionsus.com.
PlumChoice Resources:
About PlumChoice
PlumChoice is the leader in providing a continuum of specialized
technical services for today's highly personalized business and consumer
technology environments. For more than a decade, the company has
partnered with brands both large and small, including Fortune 1000
manufacturers, retailers, software vendors, and telco and cable
providers to create customer engagement by way of technical services for
cloud solutions and the Internet of Things.
Today's dynamic, complex, heterogeneous technology environments require
brands to solve for technical challenges that are complicated and
diverse. PlumChoice's solutions span the entire buyer and customer
lifecycle - from pre-purchase through installation, configuration,
integration, problem resolution and ongoing usage. Solutions include
Cloud Enablement, Connected Life and Premium Technical sales, support
and care services. PlumChoice enables brands to reduce no-fault-found
returns, increase adoption and penetration, drive revenue, control costs
and engage customers to achieve greater lifetime value.
About CONNECTIONS™
Parks Associates' 20th-annual CONNECTIONS™: The Premier Connected Home
Conference will take place May 24-26 at the Hyatt Regency San Francisco
Airport in San Francisco. CONNECTIONS™ hosts over 650 executives from
the connected entertainment, IoT, and smart home industries and is
focused specifically on strategies to fully engage consumers in the
connected home experience.
The event provides networking opportunities and insights from industry
players on entertainment, mobile, and smart home market segments. Parks
Associates research team highlights the firm's research throughout the
event, including technology adoption and trends, forecasts of new
products and services, evaluation of new business strategies, and
recommendations about technology innovations, strategic partnerships,
monetization opportunities, and value-added services. Throughout the
three-day event, sponsors offer tabletop demos during networking events,
spotlighting new technology innovations and services.
For more information, contact [email protected],
call 972-490-1113, or visit www.connectionsconference.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160524005272/en/
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