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Course Objectives:
VoIP Business and Sales/Marketing Strategy Tools
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Course Overview and Outline
What You Will Learn:
Review the fundamentals of IP-Internet Protocol and platforms required for
high performance VoIP systems.
This includes soft switches, gateways, routers, services and other critical components.
Discover business and customers applications and opportunities.
This includes top reasons why customers are buying today and what they are
buying. In addition, the emerging �killer applications� will be explained in depth.
Quickly grasp complex subjects such as H.323, MGCP and SIP.
As SIP-Session Initiation Protocol emerges are the key VoIP communications
protocol, there is a special section devoted entirely to this technology which will
impact all voice communications systems from key, PBX, IP-PBX, hosted,
managed and other systems.
Understand basic and advanced VoIP concepts features.
From hosted, managed, IAS, IP-PBX quickly understand �what�s-what� for
different customer applications and business models.
Probe the issues behind Integrated and Converged Access.
Understand when and why a customer needs a converged access solution.
Understand why �network assessment� is critical to any VoIP implementation.
Possibly the number one critical activity before implementing VoIP is an assessment
of the customer�s data network to evaluate the impact of VoIP without which VoIP may
simply not work.
Address the issue of QoS-Quality of Service by overcoming jitter, echo,
noise and other network problems.
Review the role of RTCP and other tools to monitor and maintain high performance
VoIP networks.
Understand the functions of the new communications �toolbar.�
See how the benefits of �unified communications� as they improve business
operations.
Assess the Top-10 issues for selling VoIP. Selling VoIP is more than
�dial-tone,� it is a change in the business and business model of even the
smallest enterprises.
Discuss and explore new ways to help businesses see the new ways to grow their
organization.
Explore how a VoIP call is processed and all the potential security attacks
that can occur.
SPIT, VOMIT, DOS and other terrorist attacks will target not just data but voice
packets.
Review SIP and SIP Trunking and all the implications and applications from
TCO-Total Cost of Ownership to QoS-Quality of Service.
SIP Trunking is the most profound new form of telecommunications since POTS.
Review how SIP lowers TCO but also is an enabling technology for growth.
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Course Leader
Thomas B. Cross
CEO TECHtionary.com
Mr. Cross has three decades of experience in startups and consulting advisor with leading providers
and venture capital companies in market planning and development, hardware/software design and
development, project management, intellectual property in telecommunications, information technology,
conferencing, teletraining, telecommuting, groupware, networks, call centers, internet, artificial
intelligence and other fields. He has managed the successful development of more than 10 software,
hardware and internet products to market and received industry awards for this work.
He has authored 13 books, wrote, produced and directed 15 commercial videos and creator and
producer of the World's Largest Animated Knowledge Source on Technology :
http://www.techtionary.com � recipient of Web Hosting Magazine Editors Choice for Best
Technical Help.
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This online course is designed
exclusively for sales and technical
channel partners, VAR-Value-
Added Resellers, SI-Systems
Integrators, telephone
interconnect, agents, master
agents and consultants. In
addition, this course will help
corporate staff marketing,
business development, sales,
channel managers,
operations, training, technical
support, design, network
engineering and other corporate
managers for VoIP providers,
carriers, manufacturers, and
others gain new insights
in the VoIP marketplace.
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Pricing |
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Special introductory tuition $250.
Students receive:
1 - Online course available for six months,
2 - Course Test and Certification - if student fails test, subsequent tests $49,
3 - One-year membership in NACSE, and
4 - A copy of the 318-page Telecommunications Reference Guide - a $69.00 value.
Site licenses and large student discounts available, call for details.
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Endorsements:
According to SimpleSignal president David Gilbert, �Every dealer should be certified and there is nothing else like the NACSE-NVBE in the VoIP/SIP industry. We wanted a program that would get dealers smart and certified about the services they sell and support. NVBE is the new industry-standard for VoIP/SIP training.�
David Gilbert - President - SimpleSignal
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According to Matt Jolly of Oxford Networks, �NACSE�s NVBE-VoIP Business Executive certification course VoIP training to a new higher level. For example, there is nothing like the tutorials SIP available anywhere or from anyone. For the channel partner or customer, this course provides critical insights for successful implementation and management. The new user interface speeds learning allowing viewers to grasp complex concepts faster than ever before. With this course, VoIP providers can rapidly accelerate the learning process for their channel partners which in turn accelerate revenues. Now is the time for users and providers alike to make NACSE�s NVBE course an integral part of their business operations.�
Matt Jolly - Oxford Networks
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�I am writing regarding Tom Cross and the online training and NVBE certification for VoIP. By far this is the best program in place, as Tom is one of the most recognized trainers in the United States for VoIP. It might be worth to add this course to your sign-up package for agents around the country not only as a profit center but something that you could co-brand and have a "leg-up" on your competition.�
Bill Bowyer - CEO � VoIP in America
http://www.voipinamerica.com
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�The NVBE course is more than a superb primer on VoIP technology; it�s an indepth business plan for a VoIP business partner. In addition, the VoIP diagnostic and troubleshooting guide is the most thorough approach to VoIP QoS available. I need information that informs but does not overwhelm. Information that guides but not drives you away. The NVBE provides insights and actionable information that has helped me get the technology we need sooner but saved me a considerable amount in understanding what we didn't need. The NVBE course is a valuable tool, which provides much needed information in a readily understandable format.�
Paul Daubitz - President � ATI-TeleManagement
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