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HiMSS 2012 Feature Articles

February 24, 2012

Xerox Presents Its Solutions for Patient Safety and Healthy Outcomes at HIMSS


Healthcare organizations may have dodged one bullet with the decision to move the deadline for adoption of ICD-10 implementation out, according to a story by Neil Versel.




But they still remain increasingly in need of advice and counsel on how to deal with the growing list of IT and federal reform requirements, and Xerox feels well-positioned to help them, according to a company press release.

Xerox has been helping healthcare organizations focus on patient safety and healthy outcomes by assisting them in preparing for the new ICD-10 medical coding system and aiding them in securely hosting healthcare data in the cloud, according to the press release. Xerox announced at HIMSS exactly what it’s doing in these critical areas.

“Navigating new and ongoing regulatory issues is a critical, demanding task. Xerox can help by offering IT expertise, insights and solutions that allow healthcare providers to remain compliant while ensuring their patients’ well-being,” said Heather A. Haugen, PhD, head of research for The Breakaway Group, a Xerox Company, in the press release. “Organizations that successfully prepare for the changes with technology and education will be better able to monitor patient safety and boost the quality of health services, resulting in timely reimbursements that can be reinvested into improving care.”

With the help of The Breakaway Group’s experience, Xerox said in the press release that it is working hard to help providers meet the ICD-10 coding standards before the government’s deadline by teaching them how to “learn and adopt the new ‘language’ of this coding system, including how to document patient care so that it can be integrated into an Electronic Medical Records (EMR) system and used to improve safety and quality.”

Xerox said it is also working with healthcare clients in several states, including the Bay Medical Center in Panama City, Fla., where the company is helping the medical center build up its EMR system by improving its clinical information systems to meet Meaningful Use requirements. As a result, the medical center recently collected millions of dollars in reimbursement funds, according to the press release.

In addition, Xerox is working with Cooper University Hospital in Camden, N.J., to improve access to critical information, the press release reports. At this hospital, Xerox “is building a private cloud platform to host the applications for the hospital’s Epic EMR system” for faster access to system upgrades and to provide the “ability to align the system to changing business requirements in a more cost-effective and efficient manner,” according to the press release.

At Memorial Hermann Healthcare SystemJustin Lanning, in charge of the Midas + project at Xerox, feels that, while adopting ICD-10 guidelines are important, companies need to also focus on moving from “retrospective” views of their medical data to real-time analytics to keep pace in today’s rapidly changing world. and Sutter Auburn Faith Hospital in California, Xerox is using its Midas + software to support medical decisions that improve patient care. 

In a video interview from HIMSS, Lanning said that healthcare organizations can no longer depend on the “retrospective” static information contained in medical charts but must get and analyze data in real time, to make critical decisions, which Midas + allows them to do. He noted in the interview that the software’s customer base has grown from 10 to 150 hospitals in the last 10 months.

Xerox also noted in the press release that, in Iowa, it is working to implement and manage a Health Information Exchange. The system improves the outcome and efficiency of care by allowing patient medical data to be shared electronically between participating practices and giving caregivers access “to patient information at the time they are making critical decisions, improving the outcome and efficiency of care,” according to the press release.




Edited by Rich Steeves










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