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Michael Guta Info


Contributing Writer
Michael is an ICT coordinator for developing countries, specifically in Africa. He assesses the viability of implementing technologies in rural areas where there is minimal infrastructure available. The goal is to put systems in place that can sustain themselves with solar, wind and other forms of energy for wireless Internet if the infrastructure allows it and satellite Internet if the funding permits it. Michael also writes about ICT for local and international NGO’s and spends his free time as a playwright and an aspiring Photoshop enthusiast.

Latest Articles

Jabra 450 Handset Now Available at IP Phone Warehouse - 11/25/2015
Customers and Contact Center Leaders on Different Pages - 11/25/2015
Agent Engagement Key to Quality in the Contact Center - 11/25/2015
Platform 3 VocalVision Gives Blind Students Valuable Contact Center Skills - 11/23/2015
Bright Pattern and ITyX are Creating the Contact Center of Tomorrow - 11/23/2015
Interactive Intelligence Wins Contact Centre Association of Zimbabwe (CCAZ) Service Excellence Awards - 11/23/2015
Compunetix Announces Full-featured Integration With Microsoft Skype for Business - 11/20/2015
tekVizion's VoIPConnect Emergency Services Work with Microsoft Lync 2013 - 11/20/2015
Yealink and Elastix Announce Increased Interoperability - 11/20/2015
TDoS Attacks are Targeting Emergency Services - 11/19/2015
Ericom Connect 7.3 Extends Enterprise IT Infrastructure - 11/19/2015
Millenials Will Abandon Mobile Purchases if the Channel is Slow, Inefficient - 11/19/2015
Securus Addresses Prison Recording Leaks - 11/18/2015
FalconStor Highlights Software-defined Storage at DCD - 11/18/2015
Cylance to Protect Dell's New Endpoint Security Suite - 11/18/2015
Varonis Enables Regulatory Compliance for Rabobank - 11/17/2015
Stream Technologies' IoT-X Supports all LoRaWAN Compliant Gateways - 11/17/2015
Avaya Announces New Midmarket Select Program - 11/17/2015
ECT Technology to Supply Scandinavian Telecom with WebRTC Technology - 11/17/2015
Varonis Enables Regulatory Compliance for Rabobank - 11/17/2015
Cisco Awards eLoyalty Cloud Contact Center Partner for Second Consecutive Year - 11/17/2015
Gamifiy the Call Center for Big Rewards - 11/16/2015
FCR Vital to Customer Retention - 11/13/2015
86 Percent of VP and C-Level IT Leaders Fear a Breach in the Next Year - 11/13/2015
Advantech Addresses NFV with New Network Computing Platforms - 11/12/2015
Gartner Recognizes DMI for Managed Mobility Services in its Magic Quadrant - 11/12/2015
Software Licensing and Delivery Options Too Rigid - 11/12/2015
Improving Call Centers with Competitive Analytics - 11/12/2015
Telarus Finalizes NOC and Launches Free Broadband Circuit Monitoring Service - 11/11/2015
Software AG Releases the Apama 9.9 Streaming Analytics Platform - 11/11/2015
Enea Pharos Lab for OPNFV Validates Applications on Workload-Optimized ARM-Based Servers - 11/11/2015
Real Time Location Systems Market Growing at CAGR of 35.5 Percent - 11/11/2015
Speeding Bullet Causes a 12-Hour Power Outage - 11/11/2015
Faster Than a…? Speeding Bullet Causes a 12-Hour Power Outage - 11/11/2015
Nuage Networks and Telefonica Business Solutions Complete Service Chaining of NFV - 11/10/2015
CabinetM Compiles Over 3,500 Marketing Tech Tools - 11/10/2015
Crosswalk Project Available for Windows - 11/10/2015
BroadSoft Gives Shaw Business Scalable UC - 11/09/2015
Enghouse Interactive Reveals the Future of Omni-Channel Contact Centers - 11/09/2015
Grandstream Testing New Enterprise IP Phone - 11/09/2015
Cosentry to Offer Managed Office 365 Services - 11/09/2015
US Wireless Provider Deploys Creative Virtual's V-Person - 11/09/2015
Business Compliance Headaches? iland Can Help - 11/06/2015
Juniper Networks Introduces Junos Software Disaggregation - 11/05/2015
Zultys Releases Version 11 of MX - 11/05/2015
ProsperWorks First CRM Recommended for Google Apps For Work - 11/05/2015
Cisco Provides Comprehensive Visibility and Protections for Digital Ecosystems - 11/04/2015
Microsoft Leak: Call Recording Coming for Windows 10 Mobile - 11/04/2015
Global Telecom API Market Growing - 11/04/2015
Protecting Your IP Address in WebRTC - 11/03/2015
Japan's Star Systems Selects Nectar Services for UC Monitoring - 11/03/2015
GBfoods Accelerates Order Processing With Esker - 11/03/2015
Call-Center Scoops Up Former Casino Workers - 11/03/2015
RAD Introduces New D-NFV Orchestrator to its vCPE Solution - 10/30/2015
Janam Technologies Supplies LA DHS with the XG3 - 10/30/2015
Intel Reveals DCIM Need More Automation - 10/30/2015
Agora Publishes Influential WebRTC Book in Chinese - 10/29/2015
CloudRoute Launches Cloud Partner Program - 10/29/2015
Moving to Mobile VoIP? Think, First - 10/29/2015
Chase Enters the Digital Wallet Market - 10/28/2015
Axiros Manages Swisscom's ACS Upgrade - 10/28/2015
Optivon Deploys Metaswitch Virtualization Technology - 10/28/2015
NovaCom Chooses Broadview's OfficeSuite Phone - 10/27/2015
Integrated Device Technology Simplifies IEEE 1588 Synchronization - 10/27/2015
Automation Could Wipe Out Caribbean Call Centers - 10/27/2015
Metaswitch Revolutionizes Optivon's Virtualized Business Communications - 10/27/2015
Zhone Technologies Single Chassis Supports 250,000 Users - 10/27/2015
Frost & Sullivan Report Examines Impact of SIP Trunking on Legacy Services - 10/23/2015
Qualcomm Launches Fully Integrated Wi-Fi System-on-Chip - 10/23/2015
Revolabs to Demonstrate New Lineup of Products - 10/23/2015
Allstream Launches Affordable SIP Trunking Suites - 10/23/2015
Adaptiva Releases Version 5.5 of OneSite with Upgrades to SCCM Enterprise - 10/22/2015
Study: Enterprise Applications Face Major Security Lapses - 10/22/2015
Hybrid Device Market to Achieve 20 Percent CAGR Through 2022 - 10/22/2015
California Power Outage: Sudden, and Long - 10/22/2015
Kannuu's COMPASS to Improve Content Discovery Speeds - 10/21/2015
Liquid Voice Improves Spelthorne Borough Council - 10/21/2015
IQNavigator, Genesys Form Partnership to Address Workforce Management Needs - 10/20/2015
Ruxit Managed Gives On-Premises Deployments Cloud Functionality - 10/20/2015
MaxxSouth Illustrates its Fiber Deployment to FCC Commissioner Ajit Pai - 10/20/2015
Dynatrace Recognizes Digital Performance Management Leaders - 10/20/2015
Amdocs Service Design and Create Accelerates Delivery of Network Services - 10/19/2015
net2phone to Provide MaxxSouth Broadband with Telephony Services - 10/16/2015
Russia's Inter Signs Distribution Agreement with Yealink - 10/15/2015
Dell, HP, Intel, Lenovo and Microsoft Launch Campaign to Boost PCs - 10/15/2015
TokBox Shows Benefits of Embedded Real-Time Communications for Education - 10/14/2015
Radisys and Sanctum Networks to Provide Carrier-class SDN-enabled Network Services Platform - 10/14/2015
BTI Systems Announces the BTI 7800 Virtual Network Edge - 10/14/2015
Odyssey Systems Selects GENBAND's SBC and RSM for SIP Trunking - 10/14/2015
CoreDial is Runner-Up of 2015 Internet Telephony Channel Program Excellence Award - 10/13/2015
Interactive Intelligence Wins 2015 EMEA Company of the Year in Customer Contact - 10/13/2015
3GPP NFV Study Looks at Management of Mobile Networks - 10/12/2015
Ovum Names LiveOps in its Multichannel Cloud Contact Center Decision Matrix - 10/09/2015
New GlobeNet Service to Bring Internet to Developing Nations - 10/09/2015
NAVIS Releases Narrowcast Vacation Rental Edition - 10/08/2015
VoltDelta Recertified as PCI Level 1 DSS 3.1 Service Provider - 10/06/2015
Accanto Systems Selects Actian Analytics for Intelligent Customer Experience Management - 10/06/2015
Numonix Announces Availability of Recite 3.0 at ITEXPO - 10/06/2015
Zentera Systems Debuts CoIP to the Cloud Ecosystem Community - 10/06/2015
RingCentral Releases Two New APIs - 10/06/2015
Firstsource Solutions and Ulster University to Provide a Degree in BSc (Hons) in Customer Contact Management - 10/06/2015
SmartBear Launches SwaggerHub to Manage the Workflow of an API's Lifecycle - 10/02/2015
iTrinegy Launches NE-ONE Flex Network Profiler - 10/02/2015
Juniper Research Reveals OTT Voice Providers Will Grow by Fivefold - 10/02/2015
QualiTest and DataVision Joining Forces for NFV/SDN Assurance - 10/02/2015
Telin and iBasis Sign a Multiservice IPX Interconnection for LTE Roaming - 10/01/2015
Dave Phillips Joins CafeX as Managing Director for EMEA and Asia-Pacific Regions - 10/01/2015
Beesion Releases Mobile Self Care Application for Carriers to Better Serve Customers - 09/30/2015
Frost & Sullivan Includes CGS in its 2015 Europe Contact Center Outsourcing Buyer's Guide - 09/30/2015
ComputerTalk Joins Microsoft Enterprise Cloud Alliance - 09/29/2015
Study: 93 Percent of Employees See Increased Productivity with UC - 09/29/2015
Dell Expands Network Portfolio with Solutions to Address Campus Network Architecture - 09/28/2015
Bayonette and ALTEN Calsoft Labs Develop First vCPE Solution Based on Linux Containers - 09/28/2015
Northern Backup Replaces Hardware-Based Storage Systems with Nexenta Open Software Defined Storage - 09/28/2015
reTXT Adds Encrypted Calling to its Messaging App - 09/25/2015
Mitel Grants G12 Communications Compatible Test Certification for SIP Trunking - 09/24/2015
Aircall and its Drive for an all Mobile Customer Support - 09/24/2015
Toshiba's Hybrid Cloud and On-premise VoIP Networking Solution Wins Award - 09/24/2015
Samsung and Sectra Come Together to Provide More Secure Smartphones for European Governments - 09/23/2015
Huawei and TBR Highlight the Transformation in ICT - 09/23/2015
RAC Insurance Wins Asia Insurance Technology Award by Integrating Sapiens Solutions - 09/23/2015
Vocalcom Makes the Case for Social Media Engagement to Address Millennials - 09/22/2015
TELES to Offer VoIP Solution Based on AudioCodes' Products - 09/21/2015
Revolabs to Highlight Best-in-Class VoIP and Conferencing Products at SpiceWorld 2015 - 09/21/2015
Unwillingness to Let Go of Existing Technology Biggest Barrier in UC Adoption in the Workplace - 09/18/2015
Rain Causes Power Outages in Schools across Los Angeles - 09/18/2015
NewVoiceMedia Pilots Two New Apps Powered by Salesforce Wave Analytics Platform - 09/17/2015
Uniden's Office Express 1600 Supports Traditional and VoIP Lines - 09/17/2015
3CLogic to Address TCPA Compliance at PACE Summit - 09/17/2015
MetTel Expands Offering with iMeet All-in-one Web, Video and Audio Conferencing - 09/17/2015
Totalplay Deploys Alcatel-Lucent's Velocix to Expand Triple-Play Offering - 09/16/2015
Delta Finalizes $5.9 Million Renovation of Chisholm Call Center in Minnesota - 09/16/2015
VoIPinclusive Lauds the Many Benefits of VoIP - 09/16/2015
Tower Cloud Announces 1,300-Mile Network Expansion in Florida - 09/15/2015
Towers Watson vGrid Solution gives Insurers IaaS Computing Power - 09/15/2015
China Tops $1 Billion for PON Equipment Revenue in 2Q for the First Time Ever - 09/15/2015
OIC Announced Availability of Candidate IoT Specification - 09/14/2015
Onvoy Finalizes Broadvox Acquisition - 09/11/2015
Nectar's New Capabilities Proactively Monitor Cloud-Hosted and On-premises Microsoft Products - 09/11/2015
Microsoft Edge to Support VP9 - 09/11/2015
Delivering a Great Customer Experience - 09/10/2015
Five9 Selected by Global Manufacturing Company to Power its 17 Contact Centers - 09/10/2015
LivePerson and NTT Solco Partner to Deliver Digital Customer Engagement Solutions - 09/10/2015
Survey Finds Shift in Reporting Structures of Higher Education Web and Marketing Teams - 09/10/2015
Gartner Places Star2Star in Magic Quadrant for Unified Communications - 09/10/2015
'Let's Talk Cuba' Service Launched for Affordable Rates to Island Nation - 09/10/2015
Microsoft Acquires Data Security Firm Adallom to Improve Identity and Security in the Cloud - 09/09/2015
Frost & Sullivan Highlights the EMEA's Preference for Integrated Conferencing Solutions - 09/09/2015
MyNetFone Limited Introduces Unlimited Business Phone Plan for Flat fee - 09/04/2015
Flexera InstallAnywhere 2015 Supports Docker - 09/04/2015
Trapp Technology Adds New VoIP Service with DOTVOX - 09/04/2015
Mattersight Identified in Gartner's Hype Cycle for Contact Center Infrastructure, 2015 - 09/04/2015
Finding: Keeping Employees Engaged Helps Retain Them - 09/03/2015
VanillaSoft COO Genie Parker Joins the Sales Lead Management Association Board of Advisors - 09/02/2015
Teleperformance USA Announces 500 Jobs at New Contact Center in Reno - 09/02/2015
NexGen Agency Opens State-of-the-Art Social Contact and Command Center in Manila - 09/01/2015
IR Prognosis Delivers Complete Visibility of Cloud-based Unified Communications - 09/01/2015
The Automation of Many Call Center Jobs Not Far Away - 08/29/2015
SolidFire Showcases Benefits of All-flash Scale-out Storage Solutions - 08/28/2015
Talari's SD-WAN Earns 2015 Communications Solutions Product of the Year Award from TMC - 08/28/2015
The Iowa Clinic Selects VirtuMedix Connected Health Platform for its First Virtual Healthcare - 08/28/2015
One Source Networks Receives a 2015 Communications Solutions Product of the Year Award from TMC - 08/27/2015
Unify and RedSky Announce Completion of Interoperability Testing of E911 - 08/27/2015
Xactly Deploys Aryaka's WAN as-a-Service to Improve RDP Performance - 08/27/2015
Juniper Research: Wireless Charging Will Grow Almost 40 Percent by 2020 - 08/27/2015
Sonitor Technologies Signs Deal to Bring its RTLS Solution to Australia and New Zealand - 08/26/2015
InterCloud System Shows Record Business Backlog of Over $38 Million - 08/26/2015
Google Hangouts 4.0 Adds More Calling Features and a New Look - 08/25/2015
ASPIDER-NGI Integrates BroadForward's Diameter Signaling Solution - 08/25/2015
Altia Systems' PanaCast Plug-in Enables One Click Panoramic Video within Intel Unite - 08/24/2015
Castel Adds Layer of Protection: Mandatory Agent-Only Dialing - 08/24/2015
Deltapath frSIP Skype for Business Gateway Now Available - 08/24/2015
Nuance Extends Natural Language Understanding Technology and Conversational AI - 08/21/2015
ShoreTel Among the 'Visionaries' in 2015 Magic Quadrant for Unified Communications - 08/21/2015
The Ubiquity of Video Conferencing Means More Options for Businesses and Employees - 08/21/2015
Vaultize Strengthens BYOD Adoption with Enterprise Digital Rights Management - 08/20/2015
Gryphon Partners with TouchTone for Indemnified Do-Not-Call Compliance Services - 08/20/2015
Verint Improves Customer Engagement Optimization Across Omni-Channel Experiences - 08/19/2015
Virtual Administrator to Integrate Kaseya VSA with CCleaner from Greater Intell - 08/19/2015
Sitel Brings 500 Call Center Jobs to South Carolina - 08/18/2015
The New [24]7 Customer Engagement Platform Uses DNN Technology for Enterprise IVR - 08/18/2015
Verizon Moving Full Speed Ahead to VoLTE Transition - 08/13/2015
The Avago AFBR-79EBPZ 40G BiDi MMF QSFP+ Transceiver Module Now Available - 08/13/2015
The First 100 Percent Cloud-based Supply Chain Execution Convergence Solution is Here - 08/12/2015
EDslan Signs Distribution Agreement with Yealink - 08/12/2015
WebRTC: Eliminating Login to Video Chat - 08/11/2015
Alcatel-Lucent and Ericsson to Help China Mobile and Telenor in VoLTE Initiatives - 08/11/2015
Securus Technologies Delivers Video Visitation Platform for Routt County Jail - 08/10/2015
Ovum Says Telcos Must Use Big Data Analytics Investment to Keep Customers - 08/10/2015
Advance Pays $500 Million for Data Analytics Firm 1010data - 08/06/2015
Evolve IP Wins TMC Unified Communications (UC) Product of the Year Award - 08/06/2015
Alert Logic Launches Solution to Identify Vulnerabilities for AWS Customers - 08/06/2015
Diablo Technologies Unveils World's First All-Flash DDR4 Memory Module - 08/06/2015
nGenx Delivers Improved DaaS and Application Virtualization to MSP Partners - 08/06/2015
ShoreTel to Supply Salvation Army Sites with Communications Solutions - 08/06/2015
Indian Business Analytics Market Set to Grow to $583 Million by 2019 - 08/05/2015
Windstream in Gartner's Magic Quadrant for DRaaS and Cloud-Enabled Managed Hosting - 08/05/2015
Voxox Adds Features to Cloud Phone Virtual PBX Service - 08/05/2015
Birch Adds Call Monitoring and Recording to its TotalCloud PBX Feature Portfolio - 08/05/2015
Open: The Future of Networks - 08/05/2015
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