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Laura Stotler Info


TMCnet Contributing Editor
Laura Stotler has written about communication technologies for 14 years, specializing in managed services and VoIP. She has contributed to TMC in a number of capacities as online content director of TMCnet, editorial director of Communications ASP magazine and managing editor of Internet Telephony magazine.

Latest Articles

The Importance of Network Optimization in the R&E Community - 04/27/2017
Technology Can Augment and Manage the Sales Follow-Up Process - 04/27/2017
Packet Switches Affordable and Reliable Solution for Cable Landing Stations - 04/27/2017
Aquantia Working with Partners to Bring NBASE-T to the Masses - 04/26/2017
QA Technology Combined with Agent Training Improves Call Monitoring - 04/26/2017
Understanding and Mitigating the Growing Threat of IRSF - 04/26/2017
Cloud-Based Software Licensing a Helpful Tool for Customer Satisfaction - 04/24/2017
Automated Empathy in the Contact Center of the Future - 04/24/2017
Businesses Don't Need to Reinvent the LAN with NBASE-T - 04/21/2017
Remote Call Center Agents Excel with Proper Management - 04/21/2017
Predictive Dialers and Telemarketing Technology Key to Call Center Success - 04/20/2017
Multi-Gigabit Ethernet a Stepping Stone for Bandwidth Hungry Businesses - 04/20/2017
Labor Analytics Provide Important Data for Call Center Scheduling - 04/20/2017
VoIP Gateways and Services Pave the Way to Omnichannel Communications - 04/19/2017
Optical Networking Requires Real Time Visibility for Peak Performance - 04/19/2017
The Evolving Business Model for High-Tech Equipment Manufacturers - 04/10/2017
Customer Service is the Final Competitive Frontier in Business - 04/05/2017
New iconectiv Messaging Service Addresses Mobile Marketing Regulations - 04/05/2017
Customer Engagement Hub Becoming Important Part of Omnichannel Service - 04/05/2017
UCC Management & Monitoring Tools Critical for Cost Savings - 04/04/2017
Synthetic Fraud Becoming a Very Real Threat to Global Businesses - 04/04/2017
Service Providers May Glean Value From Excess Optical Fiber Spectrum - 03/30/2017
VoIP Becoming Ubiquitous for Business Communications - 03/30/2017
Identity Fraud Reaches Epic Proportions in UK - 03/30/2017
IoT Sales Engineers Combine Tech Savvy and Business Skills - 03/29/2017
Business Processes & Outcomes Key to Successful Software Licensing Strategy - 03/27/2017
Guidelines for Positive Social Media Customer Interactions - 03/27/2017
Contact Centers Should Shoot for Success in Customer Experience Game - 03/27/2017
DCI Platforms Evolving to Keep Pace with Digital Transformation - 03/27/2017
Samsung's Bixby Assistant and Apple's AR Plans Bode Well for AI - 03/24/2017
The Rise of the White Box in Web-scale Networking - 03/23/2017
SAM Tools Can Help Automate Stakeholder Management Process - 03/22/2017
Phone Numbers Important for Protecting Mobile Identity - 03/22/2017
Optimizing Back-Office Processes Critical for VoIP Service Providers - 03/21/2017
Contact Center Agents are Key to Customer Experience - 03/21/2017
VoIP Gateways Critical to Soft Phone System Migration - 03/17/2017
Telecoms Need to Get on Board with Omnichannel Customer Service - 03/17/2017
The EU's GDPR Mandate Will Transform Global Privacy & Security Practices - 03/16/2017
Collaboration Tools an Essential Part of Business Communications - 03/16/2017
Sales Reps Need to Do their Homework Before Email Prospecting - 03/16/2017
Operational Framework is Key to Breaking Down Business Silos - 03/16/2017
Global Service Provider VoIP and IMS Revenues Break Records - 03/16/2017
Opportunities Abound for Better Mobile Payment Security - 03/16/2017
A Truly Flexible Licensing Model Offers Choice and Variety - 03/15/2017
UC Solutions Must Be Monitored and Managed for Peak Performance - 03/15/2017
Unmanaged Indirect Access to Software Can Create Licensing Headaches - 03/09/2017
Web-Scale Networks Will Be Architected for Machines, Not Humans - 03/09/2017
VoIP Innovations Cuts Toll-Free Monthly DID Fees to 25 Cents - 03/08/2017
Communications Activity Records Contain Treasure Trove of Valuable Data - 03/08/2017
Businesses Should Re-evaluate Existing Social Channels Before Branching Out - 03/08/2017
Nextiva Improves VoIP Calling Platform with Release of NextOS 3.0 - 03/08/2017
Sentinel Workshops Provide Custom Consulting Services for SMEs - 03/08/2017
Google Platform for Mobile Operators Challenges Network Equipment Vendors - 03/07/2017
SAP v. Diageo: Software License Compliance is Two-Way Street - 03/07/2017
The Role of Interconnectivity in the Global Telecom Landscape - 03/07/2017
VoIP Gateways Offer Myriad Benefits to Small Businesses - 03/03/2017
Comprehensive Approach Required for Software Vulnerability Management - 03/03/2017
SIM Box Fraud a Growing Global Problem for Mobile Operators - 03/02/2017
Carrier Ethernet Growing at a Web-Scale Pace - 03/02/2017
VoIP Gateways an Important Component of Digital Transformation - 03/02/2017
Business VoIP Comes to the Rescue During the Holidays - 03/02/2017
Unmanaged Open Source Software Creates Risks - 03/01/2017
The Powerful Role of Technology in Inside Sales - 02/28/2017
The Nuts & Bolts of Transitioning to a Recurring Revenue Model - 02/25/2017
Ciena's Emulation Cloud Promotes Open API Integration and Innovation - 02/20/2017
Trimble Navigation Moves Toward SaaS and Recurring Revenue Model - 02/17/2017
Technology Trends Point to Automation and Improved Customer Experience - 02/17/2017
The Power of Sensory Marketing - 02/17/2017
Ford Makes Major Play in Autonomous Car Space with AI Investment - 02/16/2017
Next-Generation Networks: An Ideal Platform for VoIP Services - 02/16/2017
Enterprise SaaS Vendors Need Flexible Licensing Models - 02/16/2017
Data Center Market Ripe for Investment and Expansion - 02/16/2017
Bots Will Transform the Call Center and Create New Opportunities - 02/15/2017
SaaS Makes a Good Communications Choice for Startups - 02/15/2017
UC Changing in Tandem with Technology and Networking Trends - 02/10/2017
The Role of Software in Transforming Data Center Infrastructure - 02/10/2017
The Evolution to Multi-Gigabit Ethernet is Long Overdue - 02/10/2017
The Long but Rewarding Road to a Recurring Revenue Model - 02/09/2017
Businesses Need to Change to Embrace Influencer Marketing - 02/09/2017
Communications Solutions Keeping Pace with Digital Transformation - 02/09/2017
The Power of Text Messages in the Age of Mobility - 02/09/2017
Apple Joins AI Competitors in Not-for-Profit Group - 02/06/2017
Transforming Physical IT Infrastructure through Software-Based Intelligence - 02/06/2017
InfoVista Targets the Business Market with Ipanema 9.1 SD-WAN Management Solution - 02/02/2017
Submarine Cables an Integral Part of Today's Global Web-Scale Networks - 02/01/2017
The Importance of a Monetization Strategy to Protect Embedded Medical Software - 02/01/2017
The Changing Role of the HR Department - 01/31/2017
Securing VoIP Gateways to Ward off Fraud - 01/31/2017
Skype & Type Attacks Take Eavesdropping to a Whole New Level - 01/30/2017
Breaking Down Organizational Silos Essential for Transformation and Growth - 01/30/2017
Hybrid WANs Offer Logical Path to Cloud and Virtualization - 01/30/2017
IoT Creates Challenges and Opportunity for Network Monetization - 01/26/2017
Video and UC Services Are Disruptive But Essential Business Tools - 01/26/2017
Breaking Down Organizational Silos Essential for Transformation and Growth - 01/26/2017
Video Enables a Host of Benefits for Financial Services Sector - 01/25/2017
Nokia Takes on Asia with Record-Breaking Sales of Nokia 6 - 01/25/2017
Sales Talent Can Use Software to Deep Practice and Improve Performance - 01/24/2017
Media Processing Has Evolved to Support the Cloud and Virtualization - 01/24/2017
India Representative of Greater Changes in the Networking Sector - 01/23/2017
The Challenges and Benefits of Influencer Marketing - 01/23/2017
Enterprises Fighting Resource Crunch with SD-WAN and NFV - 01/23/2017
Cloud Telephony Building Momentum for Business Communications - 01/20/2017
The Rise of Software Asset Management in the Cloud Economy - 01/19/2017
RFCs Pivotal in the Evolution of VoIP Technologies and Solutions - 01/19/2017
Broad Scale Approach Vital to Digital Transformation - 01/19/2017
Accurate and Reliable Operation of E911 Services is Not Negotiable - 01/18/2017
New Open Caching Architecture Possesses Potential to Revolutionize Video Services - 01/18/2017
Software Monetization Solutions Help Medical Equipment Vendors Transition to Services Economy - 01/17/2017
UC Solutions Hold the Key to Improved Patient Care - 01/17/2017
Trend Toward Unified and Collaborative Development Shaping Communications Solutions - 01/17/2017
Trend Toward Unified and Collaborative Development Shaping Communications Solutions - 01/17/2017
Automation is Driving Force Behind Web-Scale Networks - 01/17/2017
Applications and Services Driving the Future of Conferencing - 01/17/2017
Dedicated Team Integral to the Digital Transformation - 01/13/2017
Challenges and Benefits on the Path to Digital Transformation - 01/13/2017
VoIP Gateways Play Important Role in Changing Communications Landscape - 01/13/2017
SMBs and VoIP Driving Cloud UC and UCaaS Markets - 01/13/2017
Improving E911 Services Should be a Service Provider Priority - 01/11/2017
Infortel Traffic Analysis Provides Valuable Call Accounting Metrics - 01/10/2017
Conferencing Becoming an Important Management Tool for Today's Workforce - 01/06/2017
Best Practices are Key to Software Monetization in Today's Tech Economy - 01/06/2017
Power Outages Can Be a Nightmare for Individuals and Businesses - 01/06/2017
The Next Phase of Networking is Autonomy - 01/06/2017
Advanced Network Monitoring an Intuitive Part of SDN Deployments - 01/06/2017
Planning Ahead Crucial for VoIP Success in 2017 - 01/06/2017
Residual Translations Are the Culprit in Failed Number Transfers - 01/06/2017
A Comprehensive Vulnerability Management Program is the Best Security Defense - 01/05/2017
Mobile Workforce Management Solutions a Great Fit for an Evolving Workforce - 01/05/2017
SIP Enables Major Benefits as Companies Move Toward IP PBX Systems - 01/05/2017
The Rise of the Zombie Servers and How to Stop Them - 01/05/2017
ISPs Challenged with Handling Unprecedented Amounts of Data - 01/04/2017
ISPs Challenged with Handling Unprecedented Amounts of Data - 01/04/2017
Phone Numbers are a Powerful Tool and Business Differentiator - 01/04/2017
Adaptive WFO Automates and Improves Contact Center Performance - 01/02/2017
The Build or Buy Dilemma for Software Monetization - 12/30/2016
SD-WAN Made Major Strides in 2016 - 12/29/2016
Best Practices and Tools for Engaging Customer Service Agents - 12/29/2016
Speed and Accuracy Critical to Heading off Software Vulnerabilities in 2017 - 12/29/2016
Massive MIMO May Be First Step in 5G Evolution - 12/28/2016
HR Departments Need to Update Processes to Become More People-Oriented - 12/28/2016
Dialogic Promotes CPaaS and WebRTC Development through Global Workshop Series - 12/27/2016
Understanding the Critical Difference Between Software Licensing and Entitlement Management - 12/27/2016
UC Solutions are Transforming the Way Business is Conducted - 12/26/2016
Massive MIMO May Be the First Step in the 5G Evolution - 12/22/2016
Businesses Need to Prepare for Outages Caused by Even the Strangest Events - 12/21/2016
Russian Cyberattacks Usher in New Age of Tech Espionage - 12/21/2016
Software Developers Shouldn't Overlook In-House Licensing and Usage Policies - 12/21/2016
Colt Technology Embraces Global Digital Transformation - 12/19/2016
Flexible and Agile: Two Keys to Successfully Achieve Digital Transformation - 12/19/2016
Tools Key to Proactively Troubleshooting and Managing VoIP Calls - 12/19/2016
Contextual Communications Add Value in the Omnichannel Communications World - 12/19/2016
How to Combat Jitter and Maintain Quality Audio in VoIP Calls - 12/19/2016
UPS Systems Critical as a Majority of IT Downtime is Caused by Power Outages - 12/16/2016
8x8's UCaaS and SaaS Integration Offers Major Customer Service Benefits - 12/15/2016
Big Data Analytics and Customer Experience Driving Digital Transformation Strategies - 12/14/2016
The Importance of Team Building in the Virtual Office - 11/28/2016
Drastic Changes Needed to Attract More Women to Woefully Understaffed Tech Sector - 11/28/2016
Startup Companies May Make a Costly Mistake in Bypassing Human Resources - 11/23/2016
IP PBXs Offer Benefits for a Broad Range of Industries - 11/23/2016
Consumers More Optimistic Than IT Pros About Benefits of AR and IoT Technologies - 11/23/2016
Flexera App Broker for ServiceNow Helps Companies Track and Maximize App Usage - 11/23/2016
Coherent Optical Technologies a Key Component for Web-scale Networks - 11/22/2016
Survey Reveals Attitudes and Concerns Surrounding Mobile and Remote Work - 11/22/2016
Businesses Need to Find a Competitive Niche to Become a Successful ITSP - 11/22/2016
Survey Finds Public and Private Sectors on the Same Technology Page - 11/22/2016
The Importance of Knowing your Software Monetization Best Practices Score - 11/21/2016
Understanding Network Demands for Alternative Reality Technologies and Applications - 11/21/2016
Forward Networks Introduces Platform Designed to Meet Enterprise Network Challenges - 11/17/2016
CenturyLink and Level 3 Outline Services Delivery Approach Once Mega Merger is Complete - 11/16/2016
Define Key Metrics to Measure the Success of Software Licensing Optimization Programs - 11/16/2016
Experience and Performance Matter When Choosing an Enterprise Cloud Provider - 11/14/2016
Millennials Drive Changes in Collaboration Solutions - 11/14/2016
Ingenuity, Speed and Collaboration are Driving the Imagination Economy - 11/14/2016
Benefits of the Virtual Office and Cloud Communications Far Outweigh the Challenges - 11/11/2016
Successful Leaders Encourage Autonomy and Empower Their Team Members - 11/11/2016
Human Analytics Becoming an Indispensable Part of Workforce Optimization - 11/10/2016
The Value of Evolving to a Features-Based SaaS Pricing Model - 11/10/2016
Choosing the Best Path to the Omnichannel Customer Experience - 11/09/2016
Building a Realistic Path to Marketing Automation - 11/04/2016
Everything-as-a-Service Changing Monetization Rules for Manufacturers - 11/04/2016
Measuring the Value of Marketing Videos in a Meaningful Way - 11/04/2016
The Tricky Business of Meeting PCI DSS Requirements While Recording Calls - 11/03/2016
Flexera Addresses Open Source Challenges with Palamida Acquisition - 11/02/2016
Russian Hackers Linked to New Attacks Exploiting Windows Vulnerability - 11/02/2016
Standardized Global Carrier Ethernet Connectivity Benefits Operators and Enterprises Alike - 11/01/2016
Customer Service a Serious Differentiator in Competitive Fast Food Market - 10/31/2016
Tampnet's Offshores Service Meet the Increasing Demands of Nordic Market - 10/31/2016
Working Toward More Accessible and User-Friendly Public Cloud Infrastructure - 10/28/2016
Technology and Demand Driving Growth of Telehealth Market - 10/28/2016
NextCon16 Event to Promote Business Growth and Innovation - 10/28/2016
Call Attribution Becoming a Valuable Marketing Tool - 10/27/2016
The Many Flavors of Disruption, and Why Businesses Need to Savor Them - 10/27/2016
HCM Solutions Offer a Number of Key Features and Benefits - 10/26/2016
How IoT is Transforming Manufacturing Production and Monetization Processes - 10/26/2016
How to Avoid Some of the Most Common VoIP Business Pitfalls - 10/25/2016
Mobile Data Necessitating a Steady Migration to Packet-Based Backhaul Networks - 10/14/2016
HR and HCM Technologies Remain in Growth Stage - 10/14/2016
Being Successful at Sales is the Sum of Many Variables - 10/14/2016
Service Providers Face Challenges in Delivering SDN and Virtualization - 10/13/2016
RTC and Telemedicine Help Healthcare Providers Deal with Overwhelming Workloads - 10/12/2016

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