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Latest Articles

Multi-Factor Authentication: Taking a Closer Look - 08/29/2014
Chat With Nat - 08/29/2014
Encrypted Cloud Storage: How Enterprises Are Doing it Wrong - 08/27/2014
Fax Machines: With Today's Technology, They're Here to Stay - 08/27/2014
Ten Cyber Security Tips to Protect Your Identity - 08/26/2014
The Top Nine DDoS Misconceptions That Could Jeopardize Your Network - 08/26/2014
Five Critical Steps for Ensuring Security Policy Protection in Private and Hybrid Clouds - 08/25/2014
Chat With Nat - 08/25/2014
Will Your Encrypted Data End Up on the Lost Highway? - 08/22/2014
The Future of Content - A CMS Checklist for Developers - 08/21/2014
Does Visual IVR Have the Potential to Change Customer Experiences? - 08/21/2014
Are Digital Investigations Keeping up with Advancements in Mobile? 5 Key Challenges for Digital Investigators - 08/20/2014
Is Traditional Disaster Recovery Dead? - 08/19/2014
Wholesale Ethernet Testing - Key Challenges & Best Practices - 08/18/2014
Five Trends Driving Electronic Component Sales - 08/18/2014
The Marriage of IT & Information Governance: Rocky Romance or Wedded Bliss? - 08/18/2014
Mastering the Next Layer of the Enterprise Stack - 08/18/2014
Return on Prevention: The Business Value of DDoS Protection - 08/18/2014
Turn End-of-Life XP Systems into VDI Thin Clients at Up to 90 Percent Savings - 08/18/2014
Cyber Risk Insurance - Bridging the Gap between Insurance Providers and Companies Insured - 08/14/2014
Big Data is an Information Management Issue, Not a Storage Issue - 08/14/2014
The IT Relevance Gap - Reclaim Your Company's Move to the Cloud - 08/13/2014
The Mobile Apps Revolution is Here to Stay - 08/13/2014
Challenges Faced, and Met, by VoIP Fax - 08/13/2014
The Flexecutive Club: Future Workplaces in the Middle East will be Frictionless, Locationless Hubs Where Hierarchies Are No More - 08/12/2014
Protecting against Credit Card Data Theft - 08/12/2014
Analytics Create a Big ROI for DSL Service Providers - 08/12/2014
Why the Security Industry Should Look to Bill Gates for Inspiration - 08/11/2014
Ingate Shows How WebRTC Will Drive SIP Trunking at the SIP Trunking, UC & WebRTC Seminars at ITEXPO Las Vegas, August 12-14 - 08/11/2014
Chat With Nat - 08/08/2014
Chat With Nat - 08/08/2014
Can M2M Prevent Messy Environmental Spills (and PR Crises)? - 08/08/2014
M2M in Action: How One Company is Leveraging M2M to Let the Credit-Challenged Buy Cars - 08/07/2014
How to Make Work from Home Programs a Win - 08/07/2014
The Future of TV is Everywhere - 08/06/2014
The Science Behind DDoS Extortion - 08/05/2014
What to Expect in the Future for Android Phones - 08/04/2014
Partners to Channel Cloud Knowledge - 08/04/2014
Must-Have Qualities of a Contact Center - 08/04/2014
Is the Raised-Floor Data Center Dead? - 08/01/2014
Five Body Worn Technology Trends in the Police Force - 08/01/2014
3 Tips Companies Can Implement to Make the 'Sharing Economy' Work - 07/31/2014
Mobile Workforce Trends: (In-Field) Information is Power - 07/31/2014
3 Ways Encryption in the Cloud Can Prepare You for Risk Assessments - 07/30/2014
Wi-Fi is the Way to Go for Mobile Surveillance - 07/30/2014
7 Connected User Trends to Watch Out For - 07/29/2014
A Cup of Coffee: Business Style - 07/29/2014
Rules of 'A Cup of Coffee' - 07/29/2014
You DO Have a Choice with Fax VoIP - 07/29/2014
A Quick Guide to Disaster Recovery in the Cloud - 07/29/2014
Chat With Nat - 07/25/2014
Tips for Successful Project Management Using 'Agile' Development - 07/25/2014
Aerospace Companies Say They Lack Internal Skills and Mature Technologies in Transition to Digital - 07/24/2014
How The General Found More Time to Coach Agents - 07/24/2014
Flipping the B2C Employee Value Chain with CRM - 07/24/2014
RFID and Retail: The New Power Couple - 07/24/2014
Omnichannel is More Than a Buzzword - 07/24/2014
The Post Plug-in Era is Now - 07/24/2014
Let's Get Social: Best Practices in Utility Outage Communications - 07/24/2014
It Starts with Reliable Quality Interaction Recording - 07/24/2014
We're on the Brink of a Wearable Tech Tipping Point - But Will the A&D Industry Embrace It? - 07/24/2014
Stop the Brain Drain: Critical Knowledge is Walking out Your Door Everyday - 07/24/2014
Uncovering Funding Incentives for Your Data Center - 07/22/2014
Is WebRTC the Death of the Traditional Call Center? - 07/22/2014
SMBs & The 'Year of the Breach': How to Secure Your Business - 07/21/2014
A Hosted Enterprise Fax Solution Takes the Hassle off Your Hands - 07/21/2014
Ten Tips for the App-Centric IT Pro - 07/18/2014
Chat with Nat: Telecommuting, VoIP Education, ITEXPO and More - 07/18/2014
Improve the Health of Your Network with Optical LAN - 07/17/2014
A Few Lines of Code? - 07/16/2014
Inbound Marketing: Tips for Reaching New Business Prospects Online - 07/15/2014
OpenStack: A Winning Proposition for Vendors and End-Users - 07/15/2014
Black Friday and Cyber Monday are Coming-Is Your Website Ready? - 07/14/2014
Cybersecurity Crisis Reaches New Heights - Looking Beyond Anti-Virus and Single Point Security Solutions - 07/14/2014
3 Ways To Update Your Enterprise Application Development Environment - 07/11/2014
Chat With Nat - 07/11/2014
Enterprise Servers' Role with Big Data Bandwidth Requirements - 07/10/2014
Fax Machines and MFD's are Cloud-Bound - 07/10/2014
The Top 7 Communication Trends of 2014 (Mid-Year Scorecard) - 07/09/2014
IT Networks in the Middle East - 4 Reasons to Say Goodbye to the Status Quo - 07/09/2014
The Future of TV - 07/09/2014
Mobile Asset Tracking - 07/09/2014
Infrastructure Consolidation - Creating Agility by Moving Away from Multi-system, Multi-site Communications Infrastructures - 07/08/2014
Net Neutrality Legislation: Regional Trends - 07/08/2014
Is Your Company's Software Underused? - 07/08/2014
Five Ways to Help Enterprises Secure Applications and Customer Data - 07/08/2014
An IoT Booster:CEO Explains Why This Signal Technology is Coming Out of the Shadows - 07/08/2014
Saving on Reverse Proxy Server Runtime: Public Cloud, Nginx, Docker and VNS3 Can Do the Job - 07/08/2014
Customer Service Bracing for the Social Cyborgs - 07/08/2014
Revisiting the FCC's CVAA Disability Access Requirements - 07/08/2014
Time to Change How We Think - 07/08/2014
Why Social Collaboration Technologies are Failing in the Enterprise - 07/08/2014
Middle East CIO Called to a Higher Purpose - Must Deliver Corporate Value with Data - 07/08/2014
The Hype and Myths of Big Data and Security - 07/08/2014
Gain a Competitive Advantage: Include Mobile Technology in Your Budget - 07/08/2014
The Yin and Yang of Self-Service Support - 07/07/2014
Combating the Evolving Threat Landscape with Multi-Factor Authentication - 07/07/2014
How to Make Sure Your Customers Has a Voice - 07/03/2014
Chat With Nat - 07/03/2014
Making the Most of Mobile Workforce Management - 07/02/2014
Internet Service Providers in the Middle East are Uniquely Positioned to Deliver DDoS Attack Protection Services - 07/02/2014
In Telemarketing, 'Practice Makes Permanent' - 06/30/2014
Big Data and the Broadband Industry - 06/30/2014
Re-engagement and Retargeting - a Couple of My Favorite Power Marketing Tools - 06/30/2014
Fax Challenges Facing VoIP Suppliers, Carriers and ISP's - 06/30/2014
Chat With Nat - 06/27/2014
Consumerization of SLAs: How to Meet the Demands of Today's Always-On Customer Base - 06/26/2014
Shifting Roles in the Modern Data Center - 06/25/2014
WebRTC: Changing the Way Business Communicates - 06/25/2014
Advances in Mobile Payment Security - 06/25/2014
Restructuring the Data Center Industry - 06/24/2014
3 Business Processes That You Must Automate Now-Or Risk the Sanity of Your Workforce - 06/24/2014
Creating Rock-Solid Wi-Fi Foundations in a Wireless Workplace to Support Generation Mobile in the Middle East - 06/24/2014
Virtualization's Dirty Little Secret: The Other 30 Percent - 06/23/2014
Best Practices for Defending Your Data from Rebel Scum - 06/20/2014
Why All Threats are Insider Threats - 06/20/2014
Chat With Nat - 06/20/2014
Marketing 3.0 - A Social Marketing Model - 06/19/2014
Disruptive Innovations in Cloud Computing - 06/18/2014
Having Doubts About In-House Fax? Consider a Hosted Solution - 06/18/2014
Pillars of a Sound BYOD Policy - 06/18/2014
Why Airlines Should Lead the Fight for In-Flight Cell Service - 06/18/2014
WebRTC's Impact on Service Providers - 06/17/2014
Why the Government & Private Sector Need to Speed Up the Education Superhighway - 06/17/2014
Take Your Email Higher: 5 Ways to Elevate Your Inbox - 06/17/2014
The Challenges of Moving Data To the Cloud - 06/17/2014
Service Control: The Obvious Answer to the OSS/BSS Conundrum - 06/17/2014
Transbeam Addresses the Needs of Post Acute Partners - Stat - 06/17/2014
Key Essentials Needed for WebRTC Takeover - 06/16/2014
Is Your Home Watching You? What We Need to Know as 'Internet of Things' Turns to Home Security - 06/16/2014
Middle East Organizations Should Prepare for Future OpenSSL Bugs - 06/16/2014
Can Middle East Enterprises Handle the Streaming Frenzy of the FIFA World Cup 2014? - 06/13/2014
Chat With Nat - 06/13/2014
Private Cloud Reigns: 11 Questions to Help You Choose the Best Vendor - 06/13/2014
How to Challenge the Security Status Quo: A Modern Approach to Cybersecurity - 06/12/2014
Technology You Cannot Ignore - 06/11/2014
Assessing the Damage: Best Practices to Protect Against the Heartbleed Fallout - 06/10/2014
e-tailers are Leaving Money on the Table, You can be Different - 06/10/2014
Information Acceleration and Decision Making - 06/09/2014
Why do Criminals go After Online Retailers? - 06/09/2014
The Cloud Ecosystem Journey - 06/06/2014
Personal Information in the Cloud, is it Secure? - 06/06/2014
Cloud Storage as We Know It Has an Expiration Date - 06/06/2014
Three Tips for Evaluating and Deploying IaaS for High-Performance Apps - 06/06/2014
Managing Hybrid Cloud - 06/06/2014
Scale-Out Virtual Environments and the Future of Storage Infrastructure - 06/06/2014
Managing Migration to the Cloud - 06/06/2014
The Benefits of On-Premise Collaboration Technologies for Enhancing Workplace Productivity - 06/06/2014
Chat With Nat - 06/06/2014
Call Centers Need to Recognize the Importance of Short Hold Times - 06/06/2014
Mobile Networks in the Middle East: An Easy Target for DDoS Attacks? - 06/06/2014
14 Tips for 2014 to Make Web Chat Work - 06/05/2014
Building that Emotional Connection: Multi-channel Matters - 06/05/2014
Linux-based Enterprise Packages: What CentOS has to Offer? - 06/04/2014
Data Management - Adapting to Change in a Virtual World - 06/04/2014
Turning the Network into a Platform for Innovation - 06/04/2014
Cybersecurity Insight: Operation Tovar: GameOver ZeuS (GOZ) Botnet Takedown - 06/04/2014
Monitoring of Things: Exploring a New World of Data - 06/04/2014
Customer Obsession - The Path to Gaining a Competitive Edge - 06/03/2014
USAC Turns up the Heat on E-Rate Price Requirement - 06/03/2014
Don't be Fooled: File Sync and Share isn't Enterprise Collaboration - 06/03/2014
Powering Your Fast-Growing Company With Just A Phone - 06/03/2014
2015 Might Be Too Late for Microsoft and Apple to Adopt WebRTC - 06/03/2014
Following a Dramatic Winter, Now is the Time to Assess Disaster Preparedness for your Business - 06/03/2014
mHealth: Empowering Strategic Decisions and Expansion with Network Intelligence - 06/03/2014
Is it 'Game Over' for the Current Set of Disruptions in the Storage Market? - 06/02/2014
There's an Easy Answer to BYOD Security Fears - 06/02/2014
Chat With Nat - 05/30/2014
Private Practice Zen: Next Steps for Physician Offices - 05/30/2014
5 Things You Must Do When Supplementing Your Team With Managed Services - 05/30/2014
Lip Service to Real Service: Overcoming the Four Key Barriers to Customer Satisfaction - 05/28/2014
Content Intelligence: Conquering the Information Challenge - 05/28/2014
WebRTC: Breathing New Life into Legacy Solutions - 05/28/2014
Emotional Loyalty, Building Brand Advocacy - 05/27/2014
Chat with Nat - 05/23/2014
The Brazilian 'Blow-up': Global Data Demand Driving Data Center Growth in LATAM Region - 05/22/2014
Can You Hear Me Now? - 05/22/2014
Why Every Entrepreneur Should Work in Europe - 05/22/2014
Staying Ahead of the Heartbleed Bug: Seven Easy Steps - 05/22/2014
Just a Heartbleed Away: IT Security's Dirty Little Secret Putting Organizations at Risk - 05/21/2014
How Cellular Operators Must Adapt to the Zettabyte Era - 05/20/2014
Pipeline Monitoring: Can an Ounce of Prevention Be Worth Tens of Thousands of Gallons of Cure? - 05/20/2014
The CSO is The Most Important Executive in the Room - 05/20/2014
Take Charge of DDoS Defense - 05/20/2014
Take Charge of DDoS Defence - 05/19/2014
Chat With Nat - 05/16/2014
Financial Pressures in Healthcare Driving Need for Operating Room Outsourcing - 05/16/2014
The Global View on WebRTC - 05/16/2014
14 Tips to Make Web Chat Work in 2014 - 05/16/2014
Why Government Contact Centers Must Look to the Cloud - 05/16/2014
A One-Stop Shop to Flexibly Address Any Customer Interaction Requirement - 05/15/2014
Yes, You Can Satisfy All Stakeholders - 05/15/2014
The Secret to Providing Better Customer Experiences: Staff Enablement - 05/15/2014
Five Things You Must Do When Supplementing Your Team With Managed Services - 05/15/2014
Beware 'Big Schema' - 05/15/2014
Middle East Telco Operators Don't Need to Wait Until 2020 to Give Mobile Customers What They Want - 05/15/2014
Evolution of Application Delivery Controllers - Transition from Basic Load Balancers to Next Generation Firewalls - 05/15/2014
Adopting BYOD - But How Does This Apply to Aerospace and Defense? - 05/14/2014
Choosing the Right Voicemail Solution for Your Business - 05/14/2014
SDN Excellence Awards - 05/14/2014





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