Jagan Jagannathan is a seasoned technologist with over twenty-five years of research and development experience in the fields of network computing, parallel systems, computer security and very high-level programming tools. Currently, Jagan is founder and CTO at Xangati and has applied techniques from intrusion detection and distributed computing to the field of network management resulting in Xangati’s unique rapid problem identification technology.
Prior to Xangati, Jagan was VP of Engineering at Reactive Network Solutions where he focused on DDoS defense products, Principal Engineer at Xerox PARC helping productize PARC’s innovations, and Senior Staff Engineer at Sun Microsystems where he helped develop the first Java-based visual programming tool (Java Studio).
Jagan was also the Senior Computer Scientist at SRI International where he helped develop the world’s first intrusion detection system (IDES and NIDES) and a novel system for multidimensional parallel processing (GLU) with prestigious grants from DARPA, NSF and NSA. Jagan has authored a book, Multidimensional Programming, several contributed book chapters and over thirty publications in refereed journals and conferences. He is the co-inventor of many granted and pending patents in the areas of image processing and network management. Jagan received his Ph.D. in Computer Science from the University of Waterloo.
|The Customer is King: Proactive Customer Support - 10/22/2008|
|Home Network Management: Helping the Inside from the Outside - 07/21/2008|
|Real Providers: Customer Service and Competitive Challenges - 05/20/2008|
|The Desperate and the Brave: New Strategies for Front Line Support - 04/15/2008|
|Avoiding Network Horror Stories - 03/07/2008|
|IT Budget Strategies: Shaping Voice Initiatives in 2008 - 02/13/2008|
|Real-Time Insights. Real People. Real Issues. - 01/03/2008|
|Real People. Real Issues. - 01/02/2008|