Call Center/CRM
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By David Hattey
TMCnet Columnist
David Hattey is President & Chief Executive Officer of FirstHand Technologies. He has 24 years of technology and leadership experience ranging from small business to Fortune 100 enterprise spanning the entire value chain including end user, reseller, operator, and OEM.
Before his work at FirstHand Technologies, Hattey served in executive positions at 3Com, EFJohnson Company, RACOM, General Electric, Ericsson and others. He earned bachelor's degrees in electrical engineering and computer engineering from the University of Michigan and his master's degree in business administration from Duke's Fuqua School of Business. Hattey holds 11 patents.
Latest Articles |
| CRM Update for Microsoft Dynamics AX 2009 - 06/03/2008 |
| Tearing Down The Wireless Walled Gardens - 12/04/2007 |
| Unifying Advanced Mobile Features for Enterprise Communications Everywhere - 09/19/2007 |
| Enterprise Communication Solutions: Unifying Desktop and Mobile Phones - 07/17/2007 |
| Call Handling for Enterprise Communications Everywhere - 05/02/2007 |
| Instant Messaging for Enterprise Communications Everywhere - 02/16/2007 |
| Critical Success Factors in Enterprise Communications Everywhere - 01/05/2007 |
| Avoiding ‘Tower of Babel’ Mobile Communication Challenges - 09/28/2006 |
| Mobile Devices Becoming Central Points for Enterprise Communications - 08/18/2006 |
| Is Business Ready for Enterprise Communications Everywhere? - 07/07/2006 |
