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Mae Kowalke is a TMCnet contributor. She is Manager of Stories at Neundorfer, Inc., a cleantech company in Northeast Ohio. Mae has more than 10 years experience in journalism, marketing and communications, and has a passion for new tech gadgets. She holds a bachelor’s degree in communications from Thomas Edison State College.

Latest Articles

Nextiva Helps Partners Make Communications Simple - 08/27/2014
New App Makes Conference Calls Easier - 08/27/2014
What Role Does Fax Play in 2014? - 08/27/2014
Distributed NFV Helps Operators Stay Flexible - 08/26/2014
HP Quarterly Revenue Up for the First Time in Three Years - 08/26/2014
Don't Assume Your Office Communications are Safe - 08/26/2014
It's 2014: Do You Realize VoIP Works on Mobile? - 08/26/2014
New Partnership Helps CounterPath Bring More UC Options to Operators, Challenging WebRTC - 08/22/2014
What is FoIP, and Why Do You Need It? - 08/22/2014
Internet and Power Disruptions Can Cause Havoc with Electronic Medical Records - 08/21/2014
Going Paperless in 2014 - 08/21/2014
New Sprint Podcast Series Shows How to Put M2M into Practice - 08/21/2014
Keep the Team on the Same Page with Collaboration Tools - 08/20/2014
QUANTiX QFlex Solves SIP Trunking Interoperability Challenge - 08/20/2014
Let's Pause to Consider How Much Business Has Changed-and the Opportunities Still Out There - 08/20/2014
Call Accounting: Protect Yourself from Big Fines, Take Proper Precautions - 08/20/2014
How to Support Efficient TDM in a Packet Microwave Environment - 08/19/2014
NFV Security Offers Up New Challenges - 08/19/2014
Seattle Outage Highlights the Need for Backup Power - 08/15/2014
The Ecosystem of Embedded RTC - Where Will the Widgets Be? - 08/14/2014
Emergency Response Numbers are Not Keeping Up with Technology and Society - 08/14/2014
Call Accounting Can Help with Shared Service Center Cost Containment - 08/14/2014
Consider Smart, Self-Serve Options for Customer Service - 08/14/2014
Subscription Software Licensing Model Brings Added Revenue, Ongoing Sales Effort - 08/14/2014
Hurricane Iselle Downs Power in Honolulu - 08/14/2014
Hosted Softswitches and Mobile Payment Solutions Both Benefit from the Mobile Revolution - 08/14/2014
What the App Development World Can Teach WebRTC Coders - 08/14/2014
The Advantage of Choosing the Right Carrier - 08/13/2014
Nuage Networks Virtualizes and Automates the Data Center - 08/12/2014
XG-FAST Breaks World Record for Copper Broadband Speeds - 08/12/2014
Microwave Backhaul Key for Mobile Operators as They Meet User Demand - 08/12/2014
Faxing and Data Sovereignty - 08/12/2014
New Partnership Enables Internet Faxing via IBM Domino, MS Exchange Environments - 08/11/2014
VoIP Infrastructure Investment to Grow by 90 Percent in Next Five Years, Study Predicts - 08/08/2014
Half of All Virtual Machines are Not Secure, Study Finds - 08/07/2014
Your Voicemail System is End of Life - Why You Should Not Buy a Replacement - 08/07/2014
Strong and Relevant Branding Helps MVNOs Reach Success - 08/07/2014
MVNO Success Rests on Strong Distribution Channels - 08/06/2014
Five Mobile Trends to Watch - 08/06/2014
What Not to Do: Customer Service Lessons from Bad Outsourced Call Centers - 08/06/2014
Why Consultants Need Call Accounting - 08/06/2014
Coaching Makes a Huge Difference in Sales Performance - 08/06/2014
Half of All Virtual Machines are Insecure, New Study Finds - 08/06/2014
New Release Helps Monitor Mobile Telecom Spend - 08/06/2014
Where to Start With Business Continuity Planning - 08/06/2014
Operators Look to Test Packet Core Virtualization with Emerging Services Before Full Rollout - 08/05/2014
An Emphasis on Mobility is Key to Maximizing UC - 08/05/2014
Five Steps to More Mobility at Work - 08/05/2014
What Can it Do for You? Understanding FoIP - 08/04/2014
Business VoIP Spreads Expertise Farther - 08/01/2014
Employers Use Telecommuting and RCS to Retain Top Talent - 08/01/2014
What Makes Some Telemarketing Operations Better Than Others - 08/01/2014
Three Ways Inside Sales Staff Can Stay Energized in the Summer - 08/01/2014
Four Questions to Ask When Outsourcing Inside Sales - 08/01/2014
House Prices Up Nationally Despite Steady Demand - 07/31/2014
Alcatel-Lucent and Intel Join Forces to Accelerate Network Functions Virtualization (NFV) - 07/29/2014
C-RAN Helps Deliver on Mobile Fronthaul Demands - 07/29/2014
Moving Fax to the Cloud - 07/29/2014
Is There Room for Fax in the WebRTC World? - 07/28/2014
Weemo Tries to Take the Pain Out of WebRTC - 07/24/2014
WebRTC's Flexibility Could Help Upend the Mobile Industry - 07/24/2014
Telecom Fraud Prevention Can't Be Phoned in - 07/24/2014
Plugins for WebRTC? Yes, Unfortunately - 07/24/2014
WebRTC a Revenue Driver and Not Just a Way to Cut Costs - 07/24/2014
Seven Companies to Watch if You're in the Real Estate Biz - 07/23/2014
Getting Productive with Microsoft on the Road - 07/23/2014
Cruise Line Adds Advanced Pediatric Telemedicine to All Voyages - 07/23/2014
New Options for Realtors Who Cater to Chinese Buyers - 07/23/2014
Four Basic Benefits of Fax - 07/22/2014
Multichannel Radio LAG Improves Microwave Capacity - 07/21/2014
Better Data Center Architectures as the New Business Advantage - 07/21/2014
Future Vision: What Fax Will Look Like in the Year 2020 - 07/21/2014
Opinion: Call Center Services Need Balance with Workforce Optimization - 07/18/2014
Muscogee Nation Saves Big with IVR for Healthcare System - 07/18/2014
How Temporary Employees Keep Business Nimble - 07/17/2014
Analogue Phone Services are a Lot Like Windows XP - 07/17/2014
ZYCOO's CTMS VoIP System Bridges Gap Between Cloud and Premises-based PBX - 07/17/2014
Mobile Apps Help Homeseekers Get in the Real Estate Zone - 07/17/2014
Mobile Apps Help Homeseekrs Get in the Real Estate Zone - 07/17/2014
ISI and Verba Partner on Call Accounting Recording Solution - 07/15/2014
Checking the Health of Your Workforce Management System - 07/15/2014
ISI Telemanagement Solutions Hosts CDW UC Fun Run to Help Children's Miracle Network Hospitals - 07/15/2014
Study Outlines the Six Communications Challenges Enterprises Face in 2014 - 07/15/2014
Study Shows 65 percent cost savings on DNS from Network Functions Virtualization - 07/15/2014
The Importance of Recording and Measuring Call Center Agent Performance - 07/15/2014
GENBAND SPiDR Unlocks WebRTC Benefits - 07/15/2014
Could the Fax Machine Be the Next Retro 'Big Thing'? - 07/15/2014
Think Your Email is Secure? Think Again - 07/14/2014
Comings & Goings Week in Review - 07/12/2014
WebRTC and Real Time Communications are Evolving the Call Center - 07/11/2014
Microsoft Announces Email Encryption for Everyone's Security - 07/11/2014
Convertibles Don't Get the Respect They Deserve - Yet - 07/11/2014
Solutions Providers Help Businesses Make Sense of Changing Technology - 07/11/2014
2014 UK Cloud Adoption Forecast to Grow 20 Percent - 07/11/2014
Efficient Collection and Use of Metrics Drives Call Center Success - 07/10/2014
How Local VoIP Numbers Can Benefit a National Brand - 07/10/2014
7 Creative Ways Text Messaging is Being Used Today - 07/10/2014
Fax is Back in Action - 07/10/2014
Wholesale Solutions Make it Easy to be a Cutting Edge MVNO - 07/10/2014
Unified Communications Starts with IP Technology - 07/10/2014
SolidFire Adds vSphere Storage I/O Control Support - 07/10/2014
Are You Ready? Five Steps for a Business Continuity Plan - 07/10/2014
SDN Juggles Elephant Flows so Networks Keep Humming - 07/09/2014
Operators Must Ensure Their LTE Signaling is Dependable to Stave Off the Competition - 07/09/2014
Five Reasons HR is Embracing Video - 07/03/2014
Not All Business VoIP is Created Equal - 07/03/2014
Five Mistakes to Avoid with Interactive Voice Response - 07/03/2014
Has VoIP Made Fax Relevant Again? - 07/03/2014
The Six Keys of an Effective Sales Culture - 07/03/2014
Study Finds Mobile Shopping Adoption Rates Double - 07/03/2014
3 Ways Big Data Can Help Contact Center Outsourcers Drive Value - 07/02/2014
San Diego Tour Company Shows the Value of Business VoIP - 07/02/2014
Verizon Throws Its Hat into the Telemedicine Arena - 07/02/2014
Airport Power Failure Highlights the Need for Backup Systems - 07/02/2014
Fixing Mistakes Most Businesses Make with IVR Payment Systems - 07/02/2014
The Private Cloud Could Benefit from M2M - 07/02/2014
The Next Internet Revolution Will Come from Machines Talking to Each Other - 07/01/2014
Ensuring Security in a Network Functions Virtualization Environment - 07/01/2014
Options for High-Capacity Fiber Upgrades - 07/01/2014
Microwave Transmission Evolves Thanks to New Ring Topology Standard - 07/01/2014
BPOs Can Measure Call Center Success with First Call Resolution - 07/01/2014
A Strong Partner Network Drives Lync Adoption - 06/30/2014
A Strong Partner Network Drives Lync Adoption - 06/30/2014
System Resiliency: Vital for the Connected Business - 06/30/2014
Interactive Voice Response Offers More than You Think - 06/27/2014
Five Ways to Choose the Right Interactive Voice Response System - 06/27/2014
Power Outages Can Spoil Food AND Business Data - 06/27/2014
Mobile Operators Must Embrace RCS, VoLTE to Fight Off Competition - 06/25/2014
The Key to Millennial Consumers: Community and Brand Identification - 06/25/2014
CRM and Call Recording Help Businesses Connect with Customers - 06/24/2014
When to Say No to New Technology - 06/24/2014
The Relationship Between VoIP and Unified Communications - 06/24/2014
Move All Documents to the Computer for Better Data Use - 06/24/2014
Wireless Operators have Various Options for In-building Solutions - 06/23/2014
Moving Beyond Legacy Equipment in the Data Center - 06/23/2014
Cloud DVR's Potential Will Take Time to Fully Develop - 06/23/2014
Telecommuting Workers Put in Less Hours; Are They More Efficient? - 06/23/2014
Five Reasons to Choose Unified Communications as a Service - 06/20/2014
Tesla Motors Highlights Why Testing Must be an Ongoing Process - 06/20/2014
Ignorance is No Excuse - 06/20/2014
BYOD, VoIP Go Hand in Hand in the Enterprise - 06/20/2014
The Art of the Auto Attendant - 06/20/2014
Using the Contact Center as a Profit Center - 06/20/2014
VoIP Can Keep Online Education from Scoring Low Marks with Students - 06/19/2014
HP Boosts its Software Defined Networking Offerings - 06/19/2014
The Role of Video in Real-Time Communications Should not be Overlooked - 06/17/2014
Oracle Makes WebRTC Easier on the Backend - 06/17/2014
Using Technology to Cut Down on Paper Use - 06/17/2014
SDN Analytics as a Way to Combat Distributed Denial-of-Service (DDoS) Attacks - 06/16/2014
Widespread Adoption of Carrier Wi-Fi Moves the Next Battle to Customer Service - 06/16/2014
Small Cells Deliver the Flexible Capacity Needed for the Mobile Device Revolution - 06/16/2014
Tablets Finally Will Eliminate Paper - 06/16/2014
M2M Evolution Week in Review - 06/14/2014
Thanks to Lync, Microsoft Passes Cisco with UC Revenue - 06/13/2014
Micro-Location Marketing is a Slice of the Future Delivered Today - 06/13/2014
Automated Testing a Necessity with Agile Software Development - 06/13/2014
Hybrid Clouds Find Favor in the Enterprise - 06/13/2014
Call Recording and Analytics Point the Way to Modern Workforce Assessment - 06/12/2014
Fax as a Growing Market in 2014? Yes - 06/12/2014
Our All-IP Future is at Hand - 06/12/2014
Is Your Business Ready for Hurricane Season with a Hosted Phone System? - 06/11/2014
What to Look for in a Software License Optimization Tool - 06/11/2014
An Effective Website Starts with Good Metrics - 06/11/2014
RadiSys Releases Q1 Earnings Report - 06/10/2014
WLAN Gateway a Crucial Component for Growing Carrier Wi-Fi Solutions - 06/10/2014
Study: Mobile Isn't Tested on Android Devices Enough - 06/10/2014
WebRTC World Week in Review - 06/06/2014
What's Old is New: Fax Has Adapted to the Times - 06/06/2014
Interconnects are the Latest on the Chopping Block - 06/05/2014
Fax-Over-IP Doesn't Mean New Fax Equipment - 06/05/2014
Next Up: Cloud Telephone Management Systems - 06/05/2014
Apple Announcements Put Developers to Work - 06/05/2014
Hurricane Season Means Trouble for Unprotected Businesses - 06/05/2014
How Can You Safely Manage Mobile Devices and Apps? - 06/04/2014
How Businesses are Coping with BYOD Security Threat - 06/04/2014
Unified Communications Prized for Telecommuting, Messaging and Video Features - 06/04/2014
Business Telecom Spend Balances Lukewarm Consumer Growth, Study Finds - 06/04/2014
Hosted Contact Center Helps Insurance Startup Soar - 06/04/2014
Next Gen Communications Fulfills Promise of Smart Communities - 06/04/2014
Selective Fading a Problem with Long-Haul Microwave Transmission - 06/03/2014
Soon 100G Optical Won't Be Enough Bandwidth - 06/02/2014
Turning the iPad Into a Portable Office - 05/28/2014
More Pivotal Role in the M2M Revolution Awaits Network Operators - 05/27/2014
Metro Networks Expansion will be a Boon for Network Functions Virtualization - 05/27/2014
Managing Outsourced Software Testing Teams - 05/27/2014
Frameworks, Partnerships Help Developers Offer Software in Many Forms - 05/27/2014
The Unrealized Paperless Office and How to Change That - 05/27/2014
Contact Center Providers Should Offer Engagement at Both Ends of the Phone - 05/23/2014
Ghana Dispute Highlights Need for Trustworthy Remote Call Monitoring - 05/23/2014
Hosted Phone Systems Will Benefit from Increased IT Spend - 05/23/2014
Frameworks and Partnerships Help Developers Offer Software in Many Forms - 05/23/2014
Real-Time Analytics Will Change the Face of Customer Service - 05/23/2014
All the FoIP Functionality, No Loss of Control - 05/21/2014
Bell Labs Shows Why New Zealand is Wise to Upgrade its IP Core - 05/20/2014
Luxembourg Power Utility Values its IP/MPLS Network Upgrade - 05/20/2014
Ensuring Resiliency for IP/MPLS Microwave Infrastructure - 05/20/2014
Alcatel-Lucent Services Gateway Makes Mobile VPN Offerings Almost Turnkey - 05/20/2014
When the Fax Dies but Still is Needed - 05/20/2014
HTML5 Video Will Conquer Flash - 05/20/2014
How Real Time Communications Save Businesses Money - 05/19/2014

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