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An Inside Look Into How Groupon Does Support

Zendesk


Abstract:

Groupon is one of the most impressive business stories in recent memory with its explosive growth in customers and revenue. On average, Groupon’s customer support agents field 15,000 tickets per day. Download this whitepaper to learn how Groupon was able to quickly set up their customer support department to keep its 25 million+ customer base happy using Zendesk.


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