TeoTech - The Top Four Pitfalls of Unified Communications

TeoTech

Abstract:

Today’s enterprise needs to be agile if decision-makers wish to remain
competitive and relevant in the eyes of consumers. As more companies
and customers around the world begin leveraging innovative devices
like smartphones, tablets and next-generation laptops, the need to
deploy unified communications grows alongside it. Neglecting to
implement the technology may result in dire consequences that could
spell the end of an organization.
The demand for unified communications has been growing steadily
over the past several years, largely driven by the advent of teleworking
and the need to cut costs as the economy continues to send mixed
signals. Implementing a unified communications system can help
companies meet these goals, as the technology is capable of supporting
remote workers on the same infrastructure as individuals working in the
office. At the same time, unified communications converges multiple
collaboration tools - instant messaging, presence and VoIP systems,
among others - into a single platform, enabling IT departments to
combine expenses and lower the total cost of ownership.

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