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TeoTech -Building A Business Case for Unified Communications

TeoTech


Abstract:

The hype surrounding any emerging technology often shrouds
the private sector with mixed feelings, as decision-makers try to
decipher whether new offerings will enhance operations, hinder
productivity or introduce some bizarre mixture of the two. Most
recently, unified communications has been creating a lot of buzz,
as some pundits say it will provide large and small companies
alike with new opportunities, while skeptics pronounce there is
simply nothing advantageous about it.
In its most basic sense, unified communications provides a single
interface with access to multiple collaboration tools, such as video
conferencing and instant messaging. As a result, using unified
communications can bring organizations a number of benefits,
including enhanced teamwork and streamlined operations by
eliminating latency associated with email and phone tag.


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