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The Top Four Pitfalls of Unified Communications

TeoTech


Abstract:

Today's enterprise needs to be agile if decision-makers wish to remain competitive and relevant in the eyes of consumers. As more companies and customers around the world begin leveraging innovative devices like smartphones, tablets and next-generation laptops, the need to deploy unified communications grows alongside it. Neglecting to implement the technology may result in dire consequences that could spell the end of an organization.

The demand for unified communications has been growing steadily over the past several years, largely driven by the advent of teleworking and the need to cut costs as the economy continues to send mixed signals. Implementing a unified communications system can help companies meet these goals, as the technology is capable of supporting remote workers on the same infrastructure as individuals working in the office. At the same time, unified communications converges multiple collaboration tools - instant messaging, presence and VoIP systems, among others - into a single platform, enabling It departments to combine expenses and lower the total cost of ownership.


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