Delivering Hosted Unifi ed Communications: Four Keys

Sonus

Abstract:

The hosted Unified Communications market is slated to grow by at least 40% per year for the foreseeable future. Enterprises tell us that premisebased PBXs just don't fit the cloud-centric future, and that hosted offerings are very attractive due to their implicit economic advantages (>40% savings) and application innovation opportunities. But if you currently offer hosted services or plan to offer them in the future, how can you ensure that they will be the engines to drive real revenue growth, rather than sinkholes for your CAPEX and OPEX dollars and a customer support nightmare?

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