SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

WHITE PAPER LIBRARY

TMCNET eNEWSLETTER SIGNUP

Guide: Four Strategies to Modernize Outbound Customer Engagement

Nuance


Abstract:

Customer outreach strategies that rely on predictive dialers and impersonal one-way message blasts for appointment and billing reminders, service notifications, fraud alerts and account or order updates, are increasingly ineffective at reaching and engaging today's digital consumer.

Get the guide "Dialers don't do digital: Four strategies to modernize outbound customer engagement" to learn how organizations like yours are replacing dialers or augmenting them with intelligent, multi-channel digital outreach via email, text, interactive voice and in-app messages to:

• Deliver the right message, via the right channel, at the right time to improve customer engagement and satisfaction.
• Lower overall cost of contact—dialers cost $4-$7 per contact whereas modern proactive engagement solutions cost pennies.
• Gain immediate improvements in key metrics including reduced inbound call volume, improved agent efficiency and increased revenue.

Get the guide today.


Please complete and submit this form to have the white paper delivered straight to your inbox


First Name *
Last Name *
Job Title *
Company *
Address *
Address2  
City *
State *
Zip/Postal Code *
Country *
Work Phone *
E-mail Address
This is the email address the file will be delivered to. Please confirm this is correct before submitting
*
— Early Notification —
Check boxes if you would like to automatically receive related information on:



LATEST VIDEOS

UPCOMING WEBINARS

MOST POPULAR STORIES





Technology Marketing Corporation

35 Nutmeg Drive Suite 340, Trumbull, Connecticut 06611 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

STAY CURRENT YOUR WAY

© 2017 Technology Marketing Corporation. All rights reserved | Privacy Policy