SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

WHITE PAPER LIBRARY

TMCNET eNEWSLETTER SIGNUP

Create an IVR Your Customers Will Love, Not Loathe

Nuance


Abstract:

Learn why a shift in consumer expectations is forcing contact centers to leave yesterday's IVR in the dust.

With 82% of consumers stating they are likely to stop spending money with companies due to a bad customer experience, it's become prevalent how important it is to provide a good self-service and IVR experience for your customers.

Read this guide to learn:

• Why modernizing your IVR is critical for meeting ever-increasing consumer preference for self-service
• How natural language and voice biometrics deliver the quick, effortless experience that consumers want
• How to extend your IVR’s customer-friendly features to your Web site and mobile apps


Please complete and submit this form to have the white paper delivered straight to your inbox


First Name *
Last Name *
Job Title *
Company *
Address *
Address2  
City *
State *
Zip/Postal Code *
Country *
Work Phone *
E-mail Address
This is the email address the file will be delivered to. Please confirm this is correct before submitting
*
— Early Notification —
Check boxes if you would like to automatically receive related information on:



By submitting your personal information, you agree that TMCnet and its partners may contact you regarding relevant content, products and special offers.


LATEST VIDEOS

UPCOMING WEBINARS

MOST POPULAR STORIES





Technology Marketing Corporation

35 Nutmeg Drive Suite 340, Trumbull, Connecticut 06611 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

STAY CURRENT YOUR WAY

© 2018 Technology Marketing Corporation. All rights reserved | Privacy Policy