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Contact Centers
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Voice4Net addresses mobility, multi-channel and various cloud models for the contact center
02/04/2013
LiveOps assesses the changing customer service landscape
02/04/2013
Interview with Equilibrium Contact Center at ITEXPO Miami
01/30/2013
Asterisk, HTML5 and NodeJS; a world of endless possibilities
12/05/2012
Answering Machine Detection and Call Progress Analysis for Asterisk-Based Call Centers
12/05/2012
XiVO Unified Communications: a tool for your business
12/04/2012
Case Study - Virtualized Asterisk at a 300-seat Call Center
12/04/2012
Affordable Sophisticated Speech Recognition
12/04/2012
Alcatel-Lucent BYOD is Transforming Data Centers
11/19/2012
Dreamhost talks hosting solutions at Cloud Expo 2012.
11/14/2012
Citrix speaks cloud strategies at Cloud Expo 2012
11/14/2012
Interview with Trinity Solar
11/13/2012
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