Contact Center Technology Award

Contact centers often don’t get the recognition they deserve, because they are frequently put in positions in which they are unable to exceed their customers’ expectations.  The idea of ever-improving customer care, however, isn’t only in the hands of the agent – it is also a function of the tools those agents are provided to achieve their objectives and ensure every customer ends an interaction patently pleased. 

CUSTOMER magazine’s 11th Annual Contact Center Technology Award is designed to recognize those vendors and technologies that have embraced technology as a key tool for customer service excellence, and seeks to distinguish their success as innovators, thought leaders, and market movers in the contact center and customer care industries. 

Exclusive Award Winning Benefits:

• Featured in CUSTOMER magazine
• Announced as an award winner via press release
• Provided an award press kit to inform clients and prospects of achievement
• Provided award logos for use on all marketing and sales collateral
• Acknowledgment as an industry leader

Apply early and save $100.

Early Bird Deadline: May 23, 2016 - $699 processing fee

Final Deadline: June 3, 2016 - $799 processing fee

IMPORTANT:

Please answer the following questions in a Word document, and attach the document on page 2 of your online submission:

• What is your target market (enterprise, service providers, Fortune 500, SMBs, etc.)?
• What are the unique or distinctive features about your product or service?
• List your current competitors (and product names if known).
• Please list customer references of organizations that have deployed your solution. We keep customer references strictly confidential and will not disclose any customers without explicit permission. Customer references are not required in order to win, though it helps if you include them in this application.