Voice4Net addresses mobility, multi-channel and various cloud models for the contact center

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Voice4Net addresses mobility, multi-channel and various cloud models for the contact center

Voice4Net CEO Richard McFarland explains how its new mobility tools can allow for more efficiency and flexibility within the contact center. In this interview with TMC’s Paula Bernier, he also comments on the multi-channel contact center, and Voice4Net’s ability to support cloud and hybrid models.

Voice4Net, contact center, mobility, multi-channel TMC