Answering Machine Detection and Call Progress Analysis for Asterisk-Based Call Centers

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Answering Machine Detection and Call Progress Analysis for Asterisk-Based Call Centers

Matt Florell ViciDial Group Matt Florell This session will provide an overview of the several different built-in and add-on options that are available for Answering Machine Detection and Call Progress Analysis applications that can be used to enhance existing call center functions and accuracy as well as make call centers operate more efficiently.

asterisk, digium, Atlanta, 2012, Astricon, TMC