Kana Discusses Their Evolving Customer Service Solutions
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Kana Discusses Their Evolving Customer Service Solutions
James Norwood of kana tells TMC's Rich Tehrani about the company's evolving customer service and CRM solutions; recent acquisitions and focus on serving the needs of its customers in a world dominated by Facebook, Twitter, smartphones and tablets.
crm,social crm,facebook,twitter,social networking,social media,customer service,kana,facebook,twitter,youtube,google
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