White Paper Library
TMCnet has created this new service to help you with the tasks of research and analysis in hopes to increase your productivity. Using more simplified searchcriteria, this Web site puts the most relevant information affecting the communications sector at your fingertips.
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The Power of One: Vodafone Pulls It All Together to Make M2M Work
8/26/2014 2:38:19 PM
M2M is one of Vodafone’s key strategic growth initiatives, through which it delivers end-to-end M2M solutions including connectivity, integrated terminals, and applications in partnership with more than 50 M2M ecosystem partners.
M2M Evolution recently interviewed Andrew Morawski, Head of M2M Americas at Vodafone, about Vodafone’s effort to accelerate M2M adoptions, to learn more.
The GetWireless Advantage
8/26/2014 2:36:20 PM
GetWireless is a value-added distributor of cellular-based solutions. It prides itself on its experience, integrity, and knowledge, all of which the company says enables it to provide an unmatched level of customer service. M2M Evolution magazine recently spoke with GetWireless CEO Brian Taney to get the details.
9 Essential Productivity Tools for Inside Sales Teams
8/26/2014 2:34:40 PM
Improving inside sales efficiencies allows companies to better manage, nurture and convert leads while improving productivity and ROI.
Today, inside sales success requires a software-based platform that:
• Simplifies how inside sales teams work and collaborate
• Makes it easier for sales managers to set goals, track results and make informed decisions.
Download this complimentary report from VanillaSoft to discover nine essential tools that Inside Sales teams need in order to improve productivity and take inside sales efforts to the next level.
4 Ways Queue-Based Lead Management Is Shaping The Inside Sales Industry
8/26/2014 2:31:43 PM
Inside sales is reportedly growing 300% faster than outside sales. Companies looking to leverage inside sales teams to their fullest require lead management platforms instead of traditional, list-based CRM systems. This complimentary report from VanillaSoft reviews the ways that a queue-based lead management solution provides a competitive advantage to inside sales organizations compared to those using list-based systems.
Download this white paper to learn how inside sales leaders are improving productivity, list penetration, management control, and speed to lead with queue-based lead management solutions.
3 Essentials Guide to the 21st Century Conference Room
8/22/2014 12:54:25 PM
The huddle room is the heart of any office. It's where collaboration happens and where great ideas are formed. So equipping the meeting space for optimal performance is important. But what's essential, and what's optional? How can you outfit your huddle room now, so that it won't need an upgrade next year? And how do you do this on a tight budget?
The Five Pitfalls to Avoid Before Implementing BPM Software
8/15/2014 1:58:47 PM
5 pitfalls to keep in mind before implementing BPM software - One: Adaptability is highly important for the success of any new system. Two: Choose a user friendly system to avoid getting employees frustrated by a complicated structure. Three: Don't allow hard coded solutions to delay your goals. Four: Training resources need to be easy to learn to avoid user acceptance to drop. Five: Avoid purchasing a product that lacks richness in functionality.
Smart Mobile Apps Empower Business Executives on the Go
8/6/2014 9:39:36 AM
This white paper describes three executives and their challenges in the modern and mobile workplace when using email and excel files for project management. These executives needed an agile technology solution to improve collaboration, speed up decision making, and enable mobile workers. The business solution includes a flexible BPM solution and fully tailored mobile apps that drive significantly improved accuracy, productivity and compliance.
Prepaid Program Delivers Great CX
7/25/2014 8:37:46 AM
A tide has turned in for government benefit programs, where prepaid cards are now the norm. Delivering cards is just the beginning. One federal program is the perfect model for how focusing on enhancing customer self-service options have improved customer experience and is empowering participants.
Retail Banking Success: The Important Role of Optimized IVR Systems
7/25/2014 8:35:52 AM
This independent research white paper by Bretton Woods, examines lessons that can be learned from retail banking as the industry navigates tremendous change. Banks are dealing with these difficulties, in part, by reexamining their CX strategies.
Why Mobile Apps Fail
7/25/2014 6:22:32 AM
Two bad app experiences is all it takes for customer abandonment to begin. With some 200 billion apps predicted to be on the market in 2017, there are always alternatives for your users to turn to if your app doesn't work well.
How can you ensure that your app doesn't become a failure statistic?
Well we asked nearly 900 mobile app practitioners and end users a series of questions around mobile apps, including testing challenges, customer feedback and ways to minimize defects. The results are in, and they're astounding.
- How many defects are reported by end users?
- What are the main issues they encounter?
- What are the main challenges from the testing side?
Register to download Why Mobile Apps Fail and get the top 3 key findings. We'll also share the steps to achieving better user experiences.
Learn what you can do to make sure it doesn’t happen to you.
How a Security Operations Center Can Support IT Governance
7/25/2014 6:17:53 AM
All companies have a need for a Security Operations Center (SOC) to be run in an efficient and proper manner. These duties include everything from the general best practices to the allocation of resources within certain job functions. This paper investigates the five domains of IT Governance associated with a SOC and how those domains have sub domains which delve deeper into the actual roles. As the IT world changes so do the responsibilities of a SOC, as a result the creation of SOC 2.0 is changing what work gets done and how it is performed.
IVR for B2B Marketing: New Strategies for Lead Generation, Scoring, and Nurturing
7/22/2014 9:04:06 PM
For many B2B marketers, IVR (interactive voice response) is now an integral piece of their demand generation campaigns. How are they using inbound and outbound IVR to generate and qualify phone leads? Would IVR help your lead gen efforts? Find out in this white paper.
Learn the new IVR strategies today's B2B marketers use to:
- Generate high-quality phone leads for sales
- Improve attendance at marketing events
- Upsell and cross-sell new products and services
- Qualify inbound phone leads before passing to sales reps
- Nurture leads to move them faster down the lead funnel
Is generating high-quality phone leads important to your marketing efforts? Learn how to better generate, qualify, and nurture inbound sales calls using IVR.
Tighten Up the Supply Chain and Reduce Costs with SAP® Inventory Manager
7/22/2014 3:57:04 PM
With the SAP® Inventory Manager mobile app, warehouse clerks, maintenance engineers, and field service technicians alike can be confident of having the mission-critical parts, tools, and materials they need to get the job done. Speed up cycle counts, transfers, issues, and receipts, and keep a handle on your carrying costs.
Optimizing Fiori for Mobile Users
7/22/2014 3:50:17 PM
SAP Fiori is the New User Experience (UX) for SAP® Software. SAP Fiori Brilliantly Provides the User Experience Foundation for Every Type of User. We Are Introducing an Option for Our Customers to Enjoy SAP Fiori with a Premium Mobile App Experience.
5 Things Every Workplace Should Consider As They Cope With Enterprise Mobility
7/22/2014 3:45:43 PM
BYOD - Bring Your Own Device - is currently one of the most frequently discussed issues in enterprise mobility. Although often used as a synonym for The Consumerization of Information Technology, BYOD and CoIT are two distinct, albeit highly overlapping trends.
This document is meant to provide organizations an alternate approach - through five simple steps - for developing a holistic end-to-end mobile strategy that embraces the undeniable benefits of CoIT to employees all-the-while mitigating the risks and concerns IT departments have from allowing employees to bring their own devices into the workplace.
Secure Mobile Devices, Apps, and Content with Cloud-Based Management Solutions
7/21/2014 3:30:25 PM
Manage enterprise mobility and cost effectively with cloud-based solutions from the SAP® Mobile Secure portfolio. Solutions include the SAP Afaria® mobile device management solution, the SAP Mobile App Protection solution by Mocana for Mobile App security, and the SAP Mobile Documents solution for secure mobile content. This comprehensive offering gives you the power to manage your mobile workforce without the complexity and expense of an on-premise installation.
Building The Foundation For Customer Insight: Hadoop Infrastructure Architecture
7/16/2014 4:44:06 PM
The proliferation of customer-facing data-intensive systems in almost every modern enterprise has catalyzed the rapid deployment of big data environments, commonly with Hadoop as the underlying processing environment. Unfortunately, many IT professionals have had little guidance in understanding how to configure and manage the underlying infrastructure to support Hadoop and its ecosystem of tools and applications.
This complimentary report from Forrester Reseach, Inc. helps IT professionals understand the basics of Hadoop infrastructure and includes guidelines for system configuration, rough data sizing, and suggestions on how to plan for the inevitable growth of the Hadoop big data environment.
Download this report to learn the three primary components of a Hadoop environment, how to architect the right infrastructure for Hadoop and how Hadoop will become a critical part of core enterprise business.
Cloud Spectator Report: Benchmarking a NoSQL Database on Bare-Metal and Virtualized Public Cloud
7/16/2014 4:41:20 PM
Many organizations using NoSQL databases for the real-time collection and analysis of massive amounts of data have opted to host their environments in public clouds. However, the hypervisor layer and resource-contention from "noisy neighbors" in a virtualized public cloud environment can severely affect performance.
Cloud Spectator's latest report demonstrates substantial performance and price advantages for "fast big data" workloads when running Aerospike's NoSQL database on Internap's bare-metal servers compared to popular, high-performance virtual public cloud configurations for Amazon Web Services (AWS) Elastic Compute Cloud (EC2) and Rackspace Performance Cloud Servers.
Download this report to see the detailed comparison of throughput speed, latency and price for three different types of workloads on Internap's bare-metal servers and AWS EC2 I2 class and Rackspace Performance Cloud Servers virtual instances.
The '5 Ps' of Digital Asset Hosting
Host in Ireland
7/14/2014 10:55:12 AM
Host in Ireland is an industry-led initiative with the goal and purpose to promote Ireland as an optimum location to host digital assets. By understanding the key concerns of companies, particularly in the U.S., the initiative proposes clear and comprehensive, timely and accurate information for companies seeking to expand their presence by considering Ireland to host their digital assets. This is all made possible by Ireland's extensive benefits rooted in the '5 Ps' of digital asset hosting.