Speech technology solutions are being adopted worldwide in companies ranging from airlines to banks to the federal government.
Contact centers, both in-house and teleservices agencies, are perhaps best positioned to take advantage of speech technologies. Proper deployment of speech solutions in your contact center could reduce agent costs by as much as 85 percent, by some estimates. At the same time, customer service in your center can rise exponentially as you give callers access to the information they seek faster and easier.
Speech-World is the only independent, U.S.-based speech technologies event to be located in the nation's telecom corridor, Dallas, Texas. Featuring sessions in four tracks presented by the most knowledgeable experts in their fields, Speech-World is the perfect place for you to come investigate how speech technologies can help your center become more efficient and - most importantly - more profitable.
I invite you to review the entire conference brochure here (PDF file):
Or you can visit the show Web site to learn more about the conference
For at least the next decade, speech applications will permeate contact centers, helping you to provide critical information to customers quickly, and eventually enabling the delivery of increasingly complicated information and transaction processing.
The momentum in the market is building and Speech-World is the place you need to be to take advantage of the growth in this market.
In addition, TMC's popular IP Contact Center Summit will be co-located with Speech-World. Arguably the most active technology in the world, VoIP is being deployed in contact centers every day. Clearly, this is a unique opportunity for you to research both speech and VoIP technologies at one event in Dallas.
We are so confident in the quality of the conference program, we guarantee it. If you do not feel the sessions you attend made you better prepared to tackle your speech and/or VoIP project than you were when you arrived, simply stop by the conference registration counter at the show and we'll issue you a free pass for any future TMC conference. (No requests will be honored after the conference ends.)
This is the right show at the right time in the right place. Come and see how much interest there is in this market, and find the speech and VoIP products you need to revolutionize your business.
Register now: http://www.tmcnet.com/speech-world/register.htm
While at the show, please visit our sponsors: