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Videos

Active Endpoints’ CEO Explains the Need for Simple Enterprise Process Automation
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White Papers

2013 Gartner Magic Quadrant for CRM Customer Engagement Centers
SALESFORCE.COM: USING LIVEOPS® PLATFORM™ TO RUN A GLOBAL CUSTOMER SUPPORT ORGANIZATION …
The Forrester Wave™: Cloud Strategies Of Online Collaboration Software Vendors, Q3 2012
Getting Actionable Customer Insight with Coveo for Salesforce - A Case Study
Salesforce Service Cloud Helps Businesses Transform the Customer Experience
Zendesk for Salesforce: An Integration Guide
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Editor's Picks

engajer Video Platform Incorporates with Major CRM Software
6/17/2013
8x8 Demonstrates Industry's Only Cloud-Based Call Center and Hosted PBX Solutions
6/17/2013
engajer Interactive Video Platform Now Integrated with Salesforce.com and Other CRM Apps
6/17/2013
TMCnet Call Center Software Week in Review
6/15/2013
Interactive Intelligence's CaaS Small Center Solution Offers Small Call Centers Big Opportunities
6/14/2013
Tinderbox's New Professional and Enterprise Editions Improve Flexibility and Collaboration through Enhanced CRM Integration
6/13/2013
8X8 Demonstrates Industry's Only Cloud-Based Call Center and Hosted PBX Solutions
6/13/2013
G2 Crowd Unveils Grid for CRM Vendors Based on Real-time Data
6/13/2013
AppShark Joining Cosentry for HTML5 Mobile Enablement and Hosting
6/12/2013
From Dreamforce 2004: Five9 Virtual Contact Center Now sforce Certified by Salesforce.com
6/7/2013
ForceLogix Technologies Partners Up with Sales Integrity
6/7/2013
IP Contact Centers Take the High Ground
6/7/2013
FirstRain Expands Capabilities of Analytics Actions for Salesforce.com
6/7/2013
Promero Unveils HIPAA Compliant Cloud-Based Call Center Software
6/7/2013
AMC Technology to Unveil Call Center Software with Salesforce Open CTI Integration
6/7/2013
FreeCRM.com Provides CRM Call Center Software to Panama Country
6/7/2013
Commence Reports Steady Growth of CRM Software in the UK and Ireland
6/7/2013
Salesforce Pushes out the 'Summer '12' Update with Enhanced Mobile Features
6/7/2013
SalesLogistix Secures Third Place in Global Customer Satisfaction Ranking
6/7/2013
Spredfast Version 2.0 Provides Wider Integration & Marketing Capabilities
6/7/2013
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