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Global Interactive Voice Response (IVR) Systems IndustryLONDON, July 12, 2018 /PRNewswire/ -- This report analyzes the worldwide markets for Interactive Voice Response (IVR) Systems in US$ Million by the following Product Segments: Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports, and 65 and Above Ports. Cooper-Atkins Rolls Out Advanced IVR Service for TempTrak Enterprise Monitoring System Pindrop Unveils IVR Anti-Fraud E-Complish Launches Advanced IVR System Manulife Introduces IVR System in Canada Zendesk Announces Availability of Advanced Voice in Zendesk€™s Cloud-Based Contact Center Beltelecom Rolls Out Information Service through IVR System Delhi Metro Rail Introduces IVRS Helpline NICE Systems Unveils IVR Analytics Solution 5. RECENT INDUSTRY ACTIVITY Monsan Deploys Dialogic PowerVille„¢ Visual IVR in the Cloud Vocantas Inks MoU with Cogsdale Apollo Funds to Acquire West Corporation Lipigas to Deploy Dialogic PowerVille„¢ Visual IVR PDX Forms Partnership With VoicePort WTI Holdings Acquires IBM® WebSphere® Voice Response and IBM® Unified Messaging Radish Systems Partners with IVR Technology Radish Systems Forms Partnership with GM Voices Nuance Collaborates with TalkTalk to Improve IVR Experience AGNITY Global Collaborates with Radisys IVR Clinical Concepts Unveils New Brand Identity TeleVoice Implements Customized IVR Solution at 360 Mortgage Group E-Complish Enters into Partnership with Dominion Dental Services IVR Technology Group and Jacada Forms Partnership GM Voices Partners with Automated Voice & Data Solutions Jacada Bags US Patent for Visual IVR Technology Altivon Partners with TekVision Technologies E-Complish Join Forces with Municipal Parking Services Lockhart Power Company Selects Milsoft IVR Communications 6. FOCUS ON SELECT PLAYERS [24]7 Inc. (USA) Aspect Software, Inc. (USA) AT&T, Inc. (USA) Avaya, Inc. (USA) Cisco Systems, Inc. (USA) Connect First, Inc. (USA) Convergys Corp. (USA) Database Systems Corp. (USA) Dialogic Corporation (Canada) DialogTech E-Complish, Inc. (USA) Enghouse Systems Limited (Canada) Genesys (USA) Mitel Networks Corporation (Canada) Nuance Communications, Inc. (USA) True Image Interactive, Inc. (USA) Verizon Communications, Inc. (USA) Voicent Communications, Inc. (USA) West Corporation (USA) 7. GLOBAL MARKET PERSPECTIVE Table 12: World Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Geographic Region - US, Canada, Europe and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart) Table 13: World Historic Review for Interactive Voice Response (IVR) Systems by Geographic Region - US, Canada, Europe and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart) Table 14: World 14-Year Perspective for Interactive Voice Response (IVR) Systems by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Europe and Rest of World Markets for the Years 2011, 2017 and 2024 (includes corresponding Graph/Chart) Analytics by Product Segment Table 15: World Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems (Less than 24 Ports) by Geographic Region - US, Canada, Europe and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart) Table 16: World Historic Review for Interactive Voice Response (IVR) Systems (Less than 24 Ports) by Geographic Region - US, Canada, Europe and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart) Table 17: World 14-Year Perspective for Interactive Voice Response (IVR) Systems (Less than 24 Ports) by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Europe and Rest of World Markets for the Years 2011, 2017 and 2024 (includes corresponding Graph/Chart) Table 18: World Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems (25 to 46 Ports) by Geographic Region - US, Canada, Europe and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart) Table 19: World Historic Review for Interactive Voice Response (IVR) Systems (25 to 46 Ports) by Geographic Region - US, Canada, Europe and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart) Table 20: World 14-Year Perspective for Interactive Voice Response (IVR) Systems (25 to 46 Ports) by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Europe and Rest of World Markets for the Years 2011, 2017 and 2024 (includes corresponding Graph/Chart) Table 21: World Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems (47 to 64 Ports) by Geographic Region - US, Canada, Europe and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart) Table 22: World Historic Review for Interactive Voice Response (IVR) Systems (47 to 64 Ports) by Geographic Region - US, Canada, Europe and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart) Table 23: World 14-Year Perspective for Interactive Voice Response (IVR) Systems (47 to 64 Ports) by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Europe and Rest of World Markets for the Years 2011, 2017 and 2024 (includes corresponding Graph/Chart) Table 24: World Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems (65 and Above Ports) by Geographic Region - US, Canada, Europe and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart) Table 25: World Historic Review for Interactive Voice Response (IVR) Systems (65 and Above Ports) by Geographic Region - US, Canada, Europe and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart) Table 26: World 14-Year Perspective for Interactive Voice Response (IVR) Systems (65 and Above Ports) by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Europe and Rest of World Markets for the Years 2011, 2017 and 2024 (includes corresponding Graph/Chart) III. MARKET 1. THE UNITED STATES A.Market Analysis Outlook Market Overview IVR System Vendors Facing Decline in Profit Margin Speech-Enabled IVR Systems Increasing Efficiency Advances in Technology and Economic Recovery to Bolster IVR Market New Technology Leveraging Efficiency and Profitability to Pharmaceutical Market Compatibility and Interoperability Features to Spearhead Future Markets Product/Service Launches Strategic Corporate Developments Select Players B.Market Analytics Table 27: US Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Product Segment - Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports and 65 and Above Ports Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart) Table 28: US Historic Review for Interactive Voice Response (IVR) Systems by Product Segment - Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports and 65 and Above Ports Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart) Table 29: US 14-Year Perspective for Interactive Voice Response (IVR) Systems by Product Segment - Percentage Breakdown of Revenues for Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports and 65 and Above Ports Markets for the Years 2011, 2017 and 2024 (includes corresponding Graph/Chart) 2. CANADA A.Market Analysis Outlook Product Launch Select Players B.Market Analytics Table 30: Canadian Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Product Segment - Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports and 65 and Above Ports Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart) Table 31: Canadian Historic Review for Interactive Voice Response (IVR) Systems by Product Segment - Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports and 65 and Above Ports Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart) Table 32: Canadian 14-Year Perspective for Interactive Voice Response (IVR) Systems by Product Segment - Percentage Breakdown of Revenues for Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports and 65 and Above Ports Markets for the Years 2011, 2017 and 2024 (includes corresponding Graph/Chart) 3. EUROPE A.Market Analysis Current & Future Analysis Product Launch Strategic Corporate Development B.Market Analytics Table 33: European Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Product Segment - Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports and 65 and Above Ports Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart) Table 34: European Historic Review for Interactive Voice Response (IVR) Systems by Product Segment - Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports and 65 and Above Ports Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart) Table 35: European 14-Year Perspective for Interactive Voice Response (IVR) Systems by Product Segment - Percentage Breakdown of Revenues for Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports and 65 and Above Ports Markets for the Years 2011, 2017 and 2024 (includes corresponding Graph/Chart) 4. REST OF WORLD A.Market Analysis Current & Future Analysis Asia-Pacific Developing Asian Countries: Focal Point for Future Growth Southeast Asian Companies Adapting IVR Systems Speech Recognition Technology in India: Yet to Take Off Market Trends Latin America: Market Overview Competitive Scenario Product Launches Strategic Corporate Development B.Market Analytics Table 36: Rest of World Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Product Segment - Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports and 65 and Above Ports Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart) Table 37: Rest of World Historic Review for Interactive Voice Response (IVR) Systems by Product Segment - Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports and 65 and Above Ports Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart) Table 38: Rest of World 14-Year Perspective for Interactive Voice Response (IVR) Systems by Product Segment - Percentage Breakdown of Revenues for Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports and 65 and Above Ports Markets for the Years 2011, 2017 and 2024 (includes corresponding Graph/Chart) IV. COMPETITIVE LANDSCAPE Total Companies Profiled: 81 (including Divisions/Subsidiaries - 83) The United States (63) Canada (7) Europe (4) - France (2) - Spain (1) - Rest of Europe (1) Asia-Pacific (Excluding Japan) (9) Download the full report: https://www.reportbuyer.com/product/3915679 About Reportbuyer Reportbuyer is a leading industry intelligence solution that provides all market research reports from top publishers For more information: Sarah Smith Research Advisor at Reportbuyer.com Email: [email protected] Tel: +1 (718) 213 4904 Website: www.reportbuyer.com View original content:http://www.prnewswire.com/news-releases/global-interactive-voice-response-ivr-systems-industry-300680132.html SOURCE ReportBuyer |
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