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INTERNET
TELEPHONY
Conference &
EXPO 2003
Long Beach, CA
October 14-16

Planet PDA Dispatch

Premier Planet PDA Wrap-Up

BY RICH TEHRANI

The first-ever Planet PDA, held December 4-6, 2001 in Las Vegas, was very eye-opening for me. The pace of miniaturization is incredible. Case in point is the Wi-Fi card. Until recently these thin devices were relegated to the PC card format, designed to fit in laptops and PDAs of the Pocket PC variety that had an external sleeve containing a battery.

Miniaturization Of Technology
Recently, however, Symbol Technologies and others have begun selling CompactFlash Wi-Fi cards that are literally a fraction of the size of the PC card format counterpart, and that consume less power as well. Symbol's card, the Spectrum 24, is about 20 percent or less of the size of my Compaq and Linksys PC format Wi-Fi cards. Symbol tells me that they have an SD (Secure Digital) form factor card in the works as well. If you haven't seen SD cards yet, picture 10 postage stamps in a stack -- that is the size of these cards! At the recent Planet PDA show, I even witnessed an attendee with an SD-based Bluetooth card. Unfortunately, I didn't get to test it myself, but it is clear that wireless access is coming from smaller and smaller devices that take less and less power. The speed of miniaturization is astounding and seems to be increasing more rapidly than ever before -- save when transistors replaced vacuum tubes.

While talking with Symbol's booth personnel, it became apparent that they think that Bluetooth may not be the Wi-Fi killing panacea that some have hyped it up to be. You shouldn't rule Wi-Fi out completely, says Symbol, as there are very useful applications for this technology. For example, Symbol currently sells United Parcel Service (UPS) a device that is used by their package handlers allowing them to quickly move a package and scan it with a bar code reader that is worn as a finger ring. A cord connects the ring to a computer on the handler's wrist. As you can imagine, there is a chance that the cord can get snagged on a rapidly moving package. Therefore, Symbol decided to Bluetooth-enable both the ring and the computer on the arm of the handler, thus eliminating the cable and the danger.

A good point that came up in my ensuing Wi-Fi versus Bluetooth discussion was that Bluetooth will excel at point-to-point solutions, while Wi-Fi will capture the market for devices like laser printers that are typically shared by multiple computers at distances greater than the range of Bluetooth (about 30 feet).

It should be noted that there were many companies at the show demonstrating networked Pocket PC apps using the ad-hoc mode of Wi-Fi, which of course is of the point-to-point variety like Bluetooth and requires no access point. One demonstration worth mentioning was a VoIP call between two iPAQs from DiamondWare. Although I can't fathom a use for this software other than turning your $500 iPAQ into a walkie-talkie, it is "cool" and has potential when bundled as part of a greater solution.

Wireless Printing
Just so you don't think I am against Bluetooth: I was blown away by the demo in HP's booth, where I saw the new Bluetooth-enabled deskjet 995c printer proudly displaying a glowing blue light in the upper left-hand corner. This printer also has a USB connector, if you feel you need an alternative to wireless printing. I immediately picked up an HP Jornada 567 with a CF Bluetooth card from Socket Communications, and printed.
Unfortunately, Microsoft doesn't provide printing software for Pocket PCs so I used PrintPocketCE from Field Software Products, which lets you point and click (point and tap, anyway) and immediately see your document printed.

The question remains as to whether you really want Bluetooth in your printer. If you are going to have your printer connected to a network, why not use Wi-Fi so all your devices can print? The flipside to this logic is that there are millions of potential PC purchasers that aren't confident enough about their technical knowledge to connect a parallel cable between the printer and PC. Simply Bluetooth-enabling peripherals would make computing seem so much easier, and probably have a very positive impact in general PC adoption. I am surprised that Apple isn't leading the march to Bluetooth-enable all of their peripherals. The only joined the Bluetooth Special Interest Group in June of this year, which is very late in my opinion.

Innovation Abounds
Beyond glowing blue lights, what really impressed me about the HP booth was the variety of devices and configurations that the company was showing. There were elaborate next-generation prototypes encompassing hidden keyboards that pull out, clamshell lids, 12-hour batteries with expansion slots built into them, as well as devices with variations on the common CF standard that allow full-sized sleeves to neatly connect to the bottom of the device. HP wanted to show off its R&D muscle, and I was very impressed.

Another very interesting device that startled me in its usefulness was Avaya's Enterprise Class IP Solutions (ECLIPS) Voice Communication Feature for PDAs that works by making an IP connection from a PDA to an enterprise DEFINITY PBX office extension. An H.323-based product, you can interact with a Bluetooth headset, making and taking calls. If you have a fast enough network, you can use VoIP for the voice portion and if not, your calls can come in through your cell phone. This is a fantastic solution for mobile professionals and anyone that would prefer to not have their office calls go into voice mail when they leave their desk. We need this technology to work with all PBXs.

Custom Volume Handheld Solutions
One of the more interesting parts of the custom volume handheld computing market is the vertical applications. I saw attendees from fire departments, schools, government agencies, and insurance and financial companies. The usefulness of PDAs is unlimited, and as connectivity options increase and mobile processors evolve, there are almost no applications a PDA can't handle. Some areas that you may not think appropriate for PDA use are those of the outdoor variety, since PDAs are not waterproof (as my wife can attest to).

One option for handheld applications that need to work in all weather (think: rental car returns, field service reps, law officers, etc.) is to buy ruggedized handheld computers from a company like Mobile Planet with prices starting at $1,600; or look to Symbol Technologies who sell Pocket PC-based PPT 2800 Series Portable Pen Terminals for just over $1,000.

For those of you that have champagne taste but a beer budget, you may want to try a solution that I have tried myself and can personally recommend: Heavy Armor from Otterbox is a line of PDA protection cases from a company that makes waterproof enclosures for scuba divers. Although PDA cases may not be able to withstand many atmospheres of underwater pressure due to the lighter and thinner plastic covering the touch-screen, they are still a perfect solution for PDAs that get dropped often, get rained on, and even get dropped in puddles. And before you start worrying, rest assured that these cases come in as many colors as LifeSavers candy, and cost about $70.

There was more to this first Planet PDA event… much more. Plus, everyone felt that this event will grow considerably in the future. We've already had suggestions to hold this event on the East Coast next year, so expect to see it in Boston in May 2002. Please make sure to subscribe to Planet PDA newsletters at www.tmcnet.com/enews/ to stay abreast of the latest in handheld productivity solutions for the mobile enterprise.

Hope to see you at the next Planet PDA!



 
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