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While it's true that different organizations need different e-procurement solutions, the same steps are followed to choose one. Here are a few tips that will help you choose the right procurement solution to increase the procurement process efficiency and improve your control of spending.
6/3/2019 9:50:20 AM
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution or working with a number of vendors for collaboration needs it is vital to protect this investment with UC network management. And, with the weekend upon us there's no better time than the present to take a look back at the week that was in UC network management: It's time for the Week in Review!
6/1/2019 7:00:00 AM
The latest member to join Blockchain Research Institute - and underscore blockchain's potential in healthcare - is HIMSS, the global healthcare IT organization leading efforts to drive better care using technology.
5/31/2019 5:50:30 PM
Callsign and Nexmo announced a partnership with the result being an enhanced private communications solution for digital life providers, introducing the Vonage API platform with Callsign's AI-driven identity and authentication solutions.
5/31/2019 2:53:17 PM
Let's explore the 5 key software licensing operational challenges that if not addressed will hinder growth.
5/31/2019 1:55:31 PM
Broadvoice named Khoi Nguyen Head of Product, tasked with fueling company growth, which according to the company is 80 percent year-over-year. Nguyen is laser focused on elevating a portfolio currently boasting the b-hive platform, SIP Trunking, UC and hosted voice services.
5/31/2019 1:51:51 PM
Hoping to prevent a repeat of 2018, state regulators are allowing utilities to cut power to customers to avoid power lines sparking wildfires.
5/31/2019 1:12:32 PM
A partnership between the Cherry Street Mission Ministries and the city of Toledo, OH's Engage call center is giving students hands-on job training in a real call center.
5/31/2019 12:11:09 PM
First Coordinated HIPAA Lawsuit Yields $900K Fine
5/31/2019 11:20:40 AM
Club Med's use of spreadsheets to schedule its contact center agents and forecast customer service demand levels was outdated and unreliable. The company turned to the Monet Workforce Management solution to increase efficiency and improve customer service.
5/31/2019 11:16:05 AM
Business applications provider Appian has announced it teamed up with Twilio in an effort to make these better customer experiences possible and said it is now incorporating the company's communications platform into its Appian Intelligent Contact Center (ICC) solution.
5/31/2019 10:45:02 AM
Today's workplace is more diverse than ever before. As Baby Boomers transition out of their roles and Gen Y enters, the age range of workers is expansive. Today's workplace has employees that range from anywhere between 18-80 years old. Not only do these employees have different demands, they also navigate work tasks differently and respond to management styles in different ways.
5/31/2019 10:38:03 AM
Brightsolid announced a partnership with RingCentral to offer is Scottish customer base the RingCentral portfolio of cloud communications solutions.
5/30/2019 6:34:45 PM
Checkers PoS System Hacked, Credit Card Info Stolen
5/30/2019 4:25:13 PM
Inogen is the maker of compact, lightweight and travel-approved portable oxygen concentrators that allow people who require oxygen therapy to be more mobile. The company, which is based in Goleta, California, provides respiratory products for use in the home care setting to improve the health, well-being and independence of patients. As a result, the company requires a heavy contact center presence. Patients rely on customer support for equipment troubleshooting and ordering supplies.
5/30/2019 4:09:14 PM
BrightPattern and Promero unveiled a new partnership, which brings together a midsize and enterprise contact center software provider and a CX firm with a focus in software sales, service, hosting, customer software development and mobile application development.
5/30/2019 3:12:59 PM
Smart Communications announced it is the newest member of the Pega Independent Software Vendor (ISV) Program. As a member of the ISV, Smart Communications can integrate its Conversation Cloud platform with the Pega PlatformTM resulting in a fully automated, auditable and secure method for customers to create documents within business practices.
5/30/2019 1:08:33 PM
Avaya announced that its Powered by Avaya IX, a cloud-native Unified Communications-as-a-Service (UCaaS) solution, will run on the Google Cloud Platform. Powered by Avaya IX promises all the flexibility, scalability and efficiency the cloud affords.
5/30/2019 12:45:42 PM
The Wise Messenger text messaging system, designed as a Stanford Law School project, is being trialed by traffic court in San Mateo County, CA. The cloud-based app uses push notifications to remind people of their scheduled court dates.
5/30/2019 11:37:47 AM
So you've started down the path of seeking a software licensing management, but where to begin? What boxes to check when addressing your software supply chain? The importance of this selection cannot be said enough, so today we will explore the five components your software licensing management tool must provide.
5/30/2019 10:19:38 AM
Arkadin recently announced it has launched a Cisco Webex Calling offering so that customers can have access to global PSTN telephony. The new offering is being launched via Cisco's Broadcloud PBX technology and under the Webex brand.
5/30/2019 10:04:44 AM
In the business world, leaders are continually reminded to take care of company assets. Since workers are the most costly business asset a company has, ensuring that they're engaged, rewarded and not stressed is critical for operations.
5/30/2019 9:54:20 AM
In the constantly changing environment today we have to respond rapidly to change and adjust to new conditions. Today we are going to speak about a specific kind of environment: software, data and accounts we are working with on our computers and in virtual space. How to change this environment without mistakes and negative effects? Here are our tips and tricks.
5/30/2019 9:45:48 AM
You've purchased a next generation firewall. You understand the WHY, but HOW do you make the most of your investment? What's NEXT?
5/30/2019 9:41:23 AM
A series of projects characterize business operations. For projects to be successful, careful planning is necessary. Where the planning process often goes wrong is in the predicted use of different resources. These include land, labor, time, capital, information, and human resources.
5/29/2019 9:38:22 PM
Advances in technology mean that a cybersecurity policy is as important as a physical security policy. Companies are now more vulnerable to attacks on their computers than they are on their premises.
5/29/2019 9:27:06 PM
Equifax's Cybersecurity Issues Caused Moody's Downgrade
5/29/2019 8:03:43 PM
More than 70,000 residents in Ohio's Miami Valley region suffered power loss when a string of tornadoes swept through the area Monday evening. As many as seven twisters touched down.
5/29/2019 6:30:26 PM
A lot of museums around the world are located in old buildings which may be subject to drafts, warm or cold areas of uneven heating, many of the buildings hold historic value of their own.
5/29/2019 2:12:47 PM
Siemens recently demonstrated its role as a technology partner for the Dr. Phillips Center on Orlando, where Siemens helps with safety issues and other building technology.
5/29/2019 2:00:03 PM
Technology today is increasingly embedded into public venues, as part of Smart City projects, Smart Transportation and Smart Factory projects, and now Smart Stadiums.
5/29/2019 1:29:51 PM
Does your conferencing service and phone system work together? If you're like most companies, you'd probably say, Not always. Several conferencing providers have attempted to solve the interoperability problem by launching their own phone service. San Jose, California-based video conferencing provider Zoom is one of those companies.
5/29/2019 10:34:16 AM
Cyber security should be a high priority for users of Cisco Unified Communications technologies. While CUCM, Unity Connection, Webex, Jabber, and related collaboration software may not seem like attractive targets for hackers, such systems expose organizations to several operational cyber risks (i.e. risks associated with procedures rather than inherent in the software itself). Attackers are now seeking to penetrate businesses through any exposed surface area, including unified communications (UC).
5/29/2019 10:29:38 AM
Siemens showed off its Wind Service Training Center, established to provide technical and safety training for technicians working at wind energy projects.
5/28/2019 4:53:27 PM
Zscaler recently released its 2019 report, IoT in the Enterprise: An Analysis of Traffic and Threats, which examines traffic stemming from IoT device footprints.
5/28/2019 4:46:24 PM
The TRACED Act requires voice service providers to develop call authentication technologies, implements a forfeiture penalty for violations (with or without intent) of the prohibition on certain robocalls; and directs the Federal Communications Commission (FCC) to initiate a rulemaking process to help protect subscribers from receiving unwanted calls or texts from a caller using an unauthenticated number. Violators could receive $10,000 in penalties per violation.
5/28/2019 4:40:13 PM
Deutsche Telekom and SAP SE have expanded their partnership. The expansion includes the Internet of Things solutions for real-time logistics.
5/28/2019 3:21:56 PM
A fire is likely to cripple businesses, but even extended downtime due to equipment damage can be difficult to overcome. With the right power protection system in place, business owners can rest easily.
5/28/2019 3:17:56 PM
Company will deploy converged wireless services and satellite connectivity to facilitate IoT applications offshore and in transit
5/28/2019 3:15:30 PM
Siemens featured Orlando in their their flagship U.S. technology and innovation conference held recently in Orlando (Spotlight on Innovation 2019).
5/28/2019 2:22:09 PM
Solutions Include Intelligent Lighting Controllers, Air Quality Monitoring, and People/Vehicle Counting
5/28/2019 2:08:36 PM
As part of its flagship innovation conference in the U.S., Siemens CEO Barbara Humpton reinforced the company's commitment to contributing to the U.S. economy and the creation of jobs.
5/28/2019 1:55:57 PM
At the NetEvents EMEA Media Spotlight event held in Barcelona, Spain earlier this month, NetFoundry announced that its cloud-native software solution has been upgraded.
5/28/2019 1:50:29 PM
Founding collaborators include The DEC Network, AT&T, Cisco, Microsoft, The University of Texas at Dallas and the Dallas Innovation Alliance.
5/28/2019 1:44:52 PM
Leading IoT event explores Intelligent Edge, Smart Cities, Industrial IoT, AI, Blockchain, Digital Twin, Security and so much more.
5/28/2019 12:52:51 PM
Amazon Web Services (AWS) is bringing their own menu of real time communications technologies to businesses and enterprises today, continually enhancing their range of applications and the supporting services that enable those apps to run securely and reliably.
5/28/2019 10:06:08 AM
Online shopping is revolutionizing the way consumers and businesses interact with each other. Classic customer engagement tactics, like friendly staff, easy return options, and readily available product choices, are giving way to new benefits found online. Overnight delivery, lower prices, and browsing convenience seem to rule what online shoppers prefer when satisfying their cyber-savvy sweet tooth's.
5/28/2019 9:55:20 AM
When it comes to customer engagement, there's no better resource than your brand advocates. With so many buying options, advocacy carries more weight than ever.
5/28/2019 9:48:06 AM
For many years press releases have been seen as an essential part of any product or service launch. The press release is simply an opportunity for the company to tell the world about their latest offering.
5/27/2019 7:06:41 PM
We live in a world of technology. In recent years, there has been a lot of changes and development in technology. It is, thus, important to know the effect this IT rave can have on our world as a whole.
5/27/2019 7:02:48 PM
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