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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author.

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While distributed denial of service attacks generally get nothing but negative attention due to the damage they can do to websites and businesses, activist or hacktivist groups around the world are taking these attacks in a wildly different direction: the peaceful protest.
4/11/2017 1:35:16 PM
While the modern homes so many of us have these days are helpful and quite fun, there are some downsides to be considered too.
4/11/2017 1:30:55 PM
Research Firm Frost & Sullivan drop two new studies on Connected Transportation that call out Truck-as-a-Service and Startups as disrupting influences.
4/11/2017 1:24:28 PM
Uncalled leads are missed opportunities that could have benefited the company. However, there is a solution: telemarketing software. VanillaSoft's Queue-Based Priority Lead Routing software routes and distributes leads automatically.
4/11/2017 1:21:13 PM
Research and Markets releases new report on workforce management, reveals substantial gains likely ahead.
4/11/2017 1:03:04 PM
According to a recent release, Fusionex has won a major contract with Galaxy Entertainment Group (Galaxy), a developer and operator of integrated resorts and hotel facilities.
4/11/2017 12:57:09 PM
As we know, customer engagement is an important aspect of all interactions. A multi-channel approach is a great way to engage customers, but it's important to remember that with more channels comes more need for quality monitoring.
4/11/2017 12:45:18 PM
Osram, a leading global lighting and technology company, has a new product, Osram DEXAL (Data Exchange for Advanced Lighting).
4/11/2017 12:41:42 PM
In a recent release, VoltDB, enterprise-class database developer for business-critical applications, has announced that it has been selected by Nokia to power two enterprise applications in the company's packet core business.
4/11/2017 12:32:30 PM
A new study reveals limited growth ahead for call monitoring and contact center technologies thanks to uncertainty in the market.
4/11/2017 12:18:45 PM
TMC has awarded BroadSoft with the honor of Unified Communications Product of the Year.
4/11/2017 12:13:16 PM
Tecore demonstrated the potential applications of 4G LTE to virtual technology this week.
4/11/2017 12:09:32 PM
According to a recent blog post by Genie Parker writing for VanillaSoft, personalized subject lines are the key to email outreach success. She suggests salespeople make email subject lines creative, interest-provoking and informative.
4/11/2017 12:05:40 PM
A variety of new tools comes included with the Clarabridge contact center solution, including voice transcription and greater analytics capability.
4/11/2017 11:06:48 AM
ADVA Optical Networking has come out with a new box that it says will ease communications service providers' migration to network functions virtualization. The FSP 150 ProVMe demarcation device aims to do that through the combination of its physical and virtual network functions, including its hot-swappable, pluggable server.
4/11/2017 10:53:46 AM
Working under pressure is detrimental not only to your team's efficiency but also to business in general. Every experienced business owner knows that building a high-performing team that will manage to translate their own work into good quality deliverables is a mandate if you want to achieve success.
4/11/2017 10:50:23 AM
A new team effort between Nokia and nbn Australia sees a successful trial and the start of new advance in next generation communications.
4/11/2017 10:26:30 AM
Let's chat about what it means to be a Tesla buyer and why the experience is not only different but generally better than with any other car company.
4/11/2017 10:15:59 AM
Nursing homes in Great Britain are using video conferencing in lieu of hospital visits.
4/11/2017 9:50:58 AM
Htek is exhibiting its line of VoIP solutions at the Channel Partners 2017 expo in Las Vegas including the new UC900 series of IP phones.
4/11/2017 9:47:54 AM
We know about scams, fraud and spyware. We know that our digital devices such as smartphones and tablets are just as vulnerable as our desktop computers to fraud and identity concerns. Now, it's time to meet the new potentially harmful app (or PHA, as the tech industry calls it) that is ransomware.
4/11/2017 9:23:40 AM
Jive Communications makes three new additions to its cloud-based Unified Communications (UC) platform with Netview, Jive Business Continuity (JBC) and Zero Touch Provisioning (ZTP) to improve performance, reliability and ease of use.
4/11/2017 9:05:58 AM
Htek receives a 2017 Unified Communications Product of the Year Award from TMC for its UC926 IP phone as the company introduces new products and services and expands to new markets.
4/11/2017 9:01:02 AM
A new partnership between CallTower and Five9 is going to empower businesses with an enterprise virtual cloud contact center solution for Microsoft and Cisco Unified Communications as a Service (UCaaS).
4/11/2017 8:54:53 AM
Cloud software can help small businesses by giving them big business advantages. Cloud software should be on the to-do list of every small business owner handling every C-level that there is.
4/11/2017 8:48:29 AM
In an ideal world, the business side of an enterprise is responsible for setting the revenue goals and then meeting them, while the IT side of the house is responsible for providing the technology support needed to meet those business goals.
4/11/2017 8:38:16 AM
A new report by Future Market Insights offers a review of voice over IP technology, market forces, and past and expected future growth.
4/11/2017 8:00:00 AM
Getting investment advice from an RBC branch may be as easy as setting up a conferencing operation.
4/11/2017 8:00:00 AM
Automation is arriving in a variety of business fields, but what benefit can it hold for the contact center?
4/11/2017 7:45:00 AM
MasterCard is looking to change the fraud cycle by acquiring NuData Security, a global technology company that helps businesses prevent online and mobile fraud using session and biometric indicators.
4/11/2017 7:30:00 AM
There is a stark digital divide across the United States. Those without access to fast Internet services are at a disadvantage, unable to benefit from the social and economic benefits that connectivity provides. The problem is rooted in the fact that superfast broadband is not universally available, and isn't affordable for many people.
4/10/2017 5:31:52 PM
The AT&T Partner Exchange is launching a collection of IoT resources to help make it easier for solution providers to navigate the possibilities of IoT with their customers.
4/10/2017 4:41:54 PM
Cory Joseph, Toronto Raptor and LG G6 smartphone ambassador, has reportedly used his G6 to create a new style of selfie, the twofie.
4/10/2017 4:03:02 PM
Nokia is joining a new technology development unit at the University of Technology Sydney. That unit is called UTS:Rapido, and through it the university and the supplier will work on 5G and the Internet of Things solutions.
4/10/2017 3:52:00 PM
The Israeli Consortium for Network Programming, known as Neptune, recently staged a demonstration in collaboration with Bezeq International and a collection of suppliers that resulted in a series of firsts related to network functions virtualization and software-defined networking. Those suppliers were ADVA Optical Networks, RAD, and Telco Systems (BATM Group).
4/10/2017 3:49:18 PM
In a recent announcement, Hitachi has made public its formation of Insights Laboratory, a new global research team focused on accelerating the delivery of innovative new solutions for Lumada, Hitachi's IoT platform, using advanced analytics, artificial intelligence (AI) capabilities and NEXPERIENCE collaborative process.
4/10/2017 3:44:32 PM
In a recent release, Webroot, a developer of next-generation endpoint security, network security, and threat intelligence, has announced its hiring of Gary Hayslip as chief information security officer (CISO).
4/10/2017 3:36:09 PM
Binatone, the official licensee of Motorola Mobility, has announced that it will be showcasing Hugo and Ivo, a smart monitor and controller, and a suite of Motorola Automated Vehicle technology, at the Hong Kong Electronics Fair April 13-16, in Wan Chai, Hong Kong.
4/10/2017 3:27:51 PM
In a recent announcement and report, ABI Research predicts that public safety LTE will hit the mainstream markets after 2020 as trials and deployments gain momentum across the world.
4/10/2017 2:59:27 PM
In a recent announcement, Digi International, a global provider of machine-to-machine (M2M) and Internet of Things (IoT) connectivity products and services, has made available its ConnectCore 6UL module platform.
4/10/2017 2:45:56 PM
Although there are plenty of tips for call center managers on how to improve the workplace, they all seem to share a common theme: managers need to actually listen to agents.
4/10/2017 2:20:58 PM
A new report from Transparency Market Research shows the WebRTC market is on a steady climb and should reach impressive levels by 2025.
4/10/2017 1:56:30 PM
Htek looks to gain new ground in VoIP as it offers new promotional bundle for the Channel Partners Conference and Expo.
4/10/2017 1:30:46 PM
In a recent release, Denison Consulting Group, an engineering consulting firm and systems integrator specializing in the Industrial Internet of Things (IIoT), has announced new training services to help organizations leverage the power of the IIoT.
4/10/2017 1:28:37 PM
T-Mobile's new Scam ID is meant to help people avoid picking up fraudulent phone calls. However, this also means that it'll be harder for fraudsters to obtain victims' personal information, which could ultimately prevent identity fraud.
4/10/2017 1:26:16 PM
Video conferencing has become an indispensible tool for organizations to enable face-to-face interactions - even when individuals are divided by distance.
4/10/2017 12:17:23 PM
With 25 years of business-to-business technology expertise, George Mulhern will provide unique insight to the conference audience.
4/10/2017 11:48:11 AM
Avaya has announced the debut of its cloud based unified communications service.
4/10/2017 11:33:57 AM
Vonage turns to UC and other services to help drive growth of the Strategic Sales Group, a new operation for indirect channel functions.
4/10/2017 11:13:46 AM
Milwaukee public schools are taking advantage of video conferencing for AP classes.
4/10/2017 11:00:00 AM
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