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Telstra has acquired U.K.-based cloud, consulting, and data center business Company85.
6/6/2017 3:47:10 PM
Huawei has unveiled a joint engagement partnership for Big Data and analytics, Smart City, Safe City, Internet of Things (IoT) and cloud with SAP, following a declaration of excellence ceremony at the Huawei eco-Connect Singapore show.
6/6/2017 3:43:13 PM
For scientists at the City of Lakeland, Florida, manually monitoring lake levels to prevent flooding is a time-consuming, resource-draining task, especially during the nearly four-month rainy season.
6/6/2017 3:40:32 PM
In a launch from so-called stealth mode, Armis, an enterprise IoT security company, has announced $17 million in funding from Sequoia Capital and Tenaya Capital.
6/6/2017 3:38:10 PM
Matrix Telecom Solutions has come out with a new VoIP gateway that can support analog extensions.
6/6/2017 3:28:21 PM
The demand for in-vehicle connectivity and telematics has led to technological improvements, which aim at enhancing the overall in-vehicle experience of both the passengers and drivers.
6/6/2017 3:17:53 PM
This is the 100th episode of the IoT Time Podcast! Ken Briodagh takes this opportunity to be a cheerleader for the IoT Industry
6/6/2017 2:51:17 PM
High telecom bills are often the plague of modern business, particularly when the bills are accompanied by sub-standard quality services. Call accounting is an ideal way to take back control of the company's telecom resources.
6/6/2017 2:50:55 PM
More than a quarter of respondents to a recent survey said they won't even consider using open source management and network orchestration solutions.
6/6/2017 2:44:43 PM
Marvell has come out with a new transceiver that will enable enterprises to migrate to multi-gigabit Ethernet networking infrastructure more quickly and cost effectively.
6/6/2017 2:39:42 PM
Thanks to the customer experience revolution, B2B users are now expecting convenience and speed while craving for personalized and connected touch points across multiple physical and digital channels.
6/6/2017 2:32:44 PM
As communications service providers (CSPs) build next generation networks, they're challenged with managing many architectural design changes in the new network core as they integrate old and new signaling elements seamlessly. The two major signaling players that are leading the space are SS7 (Signaling System No. 7) and Diameter. We'll take a look at both and all their potential facets and drawbacks.
6/6/2017 2:21:46 PM
Tulip, a developer of the manufacturing app platforms, has announced $13 million in Series A financing for its product, design, and research teams in the Smart Factory and automated manufacturing sectors.
6/6/2017 1:41:54 PM
The VoIP Innovations Network is now home to new email to fax and fax to email operations.
6/6/2017 12:30:19 PM
Nokia gets together with Notre Dame to test new next generation communications, improving Wi-Fi, cellular connectivity, and more.
6/6/2017 11:33:38 AM
The Internet of Things (IoT) is placing unprecedented demands on today's networks, and the SD-WAN offers and affordable, efficient and practical solution for businesses of all sizes.
6/6/2017 10:36:41 AM
A new report from Market Research Reports puts the NFV, SDN and network virtualization markets at a good place for growth.
6/6/2017 10:29:42 AM
Business booms when there is a strong marketing campaign behind it. Without the proper marketing support, you can't expect a product to do well instantly, or at all even, because there aren't enough people that know about it.
6/6/2017 10:24:20 AM
Company to showcase its innovative IoT solutions; HomeBridge - Lighting and sensor control solution for smart homes and Modular IoT Gateway for industrial IoT on July 17-20, 2017 at Internet of things technology event
6/6/2017 10:09:15 AM
Aruba has come out with a family of enterprise core and aggregation switches based on an operating system that automates and simplifies important network tasks.
6/6/2017 8:41:57 AM
It's no secret that call centers have high agent turnover rates. Not only are high turnover rates generally a hassle, but they also come at a high cost. For every agent that leaves, more time and money need to be allocated to hiring and training a new agent. Not to mention the drain in morale that occurs when the call center appears to be a revolving door.
6/6/2017 7:00:00 AM
There are a number of people who believe that WebRTC is gearing up to change the world. It is being applied in several new and innovative ways, and it can be especially useful in the contact center.
6/6/2017 7:00:00 AM
There are plenty of benefits to using telemarketing in sales, but none of them matter if companies don't market to the right audience. That's where telemarketing software can come into play. Telemarketing software has a variety of uses, one of which helps sales people target the right audiences.
6/6/2017 7:00:00 AM
Remote call monitoring solutions come with features all their own, such as silent remote listening and live whisper. These two features enable managers to listen in on live calls in real time, allowing them to whisper feedback to agents who may be struggling. This can be especially helpful to new hires, or even for helping a veteran agent deal with a particularly aggressive caller.
6/6/2017 7:00:00 AM
AT&T today announced plans to buy Brocade's Vyatta assets in what will help it software-enable and virtualize its network.
6/6/2017 7:00:00 AM
In a recent announcement, the Northwest Pennsylvania Regional Planning and Development Commission has said it will team up with Connected Nation to assess the current broadband environment across the Northwest Pennsylvania region and determine what can be done to improve connectivity for local residents, businesses, and other organizations.
6/5/2017 5:42:02 PM
Tive, a provider of one of the first sensor-driven tracking solutions designed to deliver full visibility into products as they move through the supply chain, has announced it has completed a new seed round of $3 million, led by VC firm Accomplice with NextView Ventures as well as existing investors Bolt and Hyperplane.
6/5/2017 5:39:31 PM
Canada has said it will set out to encourage the advancement of telecommunication services with high-quality networks, broad-reaching coverage and affordable prices.
6/5/2017 5:36:34 PM
Htek recent attended CommunicAsia 2017 with the intention of showcasing its UC 900 series of VoIP phones. It attended the event with 3CX and Cal4care, which helped to establish the company as a major player in the VoIP space.
6/5/2017 5:19:17 PM
When call center agents pick up the phone, there's no way of knowing who is going to be on the other end. While some calls are certainly better than others, Monet Software states that there are three types of calls that are the absolute worst.
6/5/2017 5:15:34 PM
A leading global retailer learned this lesson well, announcing today that as a result of deploying the NICE Robotic Process Automation (RPA) to manage its delivery and order processes, it completely eliminated errors from data entry, improved service for global operations and reduced order processing time.
6/5/2017 4:52:21 PM
Li Keqiang of China and Charles Michel of Belgium officiate at ZTE and Telenet 5G IoT agreement signing ceremony in Brussels.
6/5/2017 4:47:56 PM
On the most recent episode of the CommDevsZone Podcast, host Alan Percy spoke with Tsahi Levent-Levi about the new WebRTC for Business People report.
6/5/2017 4:40:17 PM
AAA is planning to raise insurance rates for Tesla drivers by a whopping 30 percent because they are tracking 40+ percent higher claims and twice the average damages. What everyone seems to be missing is that there is a huge Why? related to these statistics. Teslas have advanced accident avoidance capability (granted, one of the key features isn't working at the moment and is apparently turned off), they are no harder to see than any other car in their class, and they are built like tanks. Oh, and they are built in modules, which should make them less, not more, costly to repair.
6/5/2017 4:14:08 PM
Powering devices with accurate location data makes IoT technology even more useful.
6/5/2017 4:04:44 PM
Omnichannel data company V12 Data announced that it has named Saša Zorovic to the c-suite posts of Chief Operating Officer and Chief Financial Officer.
6/5/2017 3:23:17 PM
CloudGenix announced a signed master agent agreement with TBI, which makes the industry's first application-defined SD-WAN available for distribution via the TBI partner network.
6/5/2017 2:44:23 PM
Based on IT placements, independent research, and external sources, six skills have emerged as the most in-demand IoT skills in the marketplace.
6/5/2017 2:37:27 PM
Mavenir brings out its new Multi-ID system, which offers new capability in video and voice calling, along with messaging, all on a cloud basis.
6/5/2017 1:33:06 PM
Chris Drake, CTO of iconectiv, will be talking about the IoT and IoT security this week at the TIA Connectivity Jam in Dallas.
6/5/2017 1:22:47 PM
I'll be hosting a Webinar with three experts whose work is dedicated to helping providers effectively monetize their services while avoiding the pitfalls that can cause providers to fall out of compliance, produce erroneous billing, make it harder to modify or review services and usage, and generally cause them to deliver less-than-outstanding service.
6/5/2017 1:18:52 PM
With Azure planning to take its act on the road, it's looking to 8x8 to provide cloud-based communications operations.
6/5/2017 1:04:26 PM
Frost & Sullivan recently presented Yamaha with its Growth Excellence Leadership Award in Global Tabletop Audio Conferencing Endpoint Market. Yamaha's CS-700 video sound collaboration system powers Revolabs' newly launched product in the huddle room arena.
6/5/2017 11:52:16 AM
In this day and age, businesses should have active Instagram accounts. This is because this social media platform has millions of users across the world. This offers businesses a ready market for their products and services. With the right tools, you can achieve your target profits within no time. Here are tips that will help you in growing your brand using Instagram.
6/5/2017 11:48:07 AM
Smarter data enables better patient outcomes and cost reduction for healthcare providers.
6/5/2017 11:33:16 AM
You may have heard the phrase machine learning without understanding what it means. Essentially, machine learning refers to computers or software platforms learning over a period of time. It has been around almost as long as computers have existed, but today's machine learning is remarkably different.
6/5/2017 11:28:47 AM
Ericsson's ConsumerLab report, From Healthcare to Homecare, lays out the potential benefits 5G networks and applications could deliver.
6/5/2017 11:12:50 AM
For European firms, or firms operating in Europe, new changes in MiFID II prompt new looks at call accounting and other systems.
6/5/2017 10:26:43 AM
Spending two years and two million dollars to implement an on-premises management information system has been an all too common experience for companies looking to implement data-driven decision processes. This price tag for upfront fixed costs of infrastructure equipment and software is a significant barrier for small to medium-sized enterprises seeking to tap into the rich data flow of their business transactions.
6/5/2017 9:16:43 AM
The SaaS and cloud business models offer a host of benefits to ISVs and their customers. By carefully crafting their pricing and packaging strategies for the SaaS era, ISVs can ensure they're gleaning the most value from their offerings.
6/5/2017 9:08:57 AM
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