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Today, NICE unveiled the Automated Voice Trade Communication and Recording System Health Check capabilities as part of the NICE COMPASS suite. The NICE solution promises to replace time-consuming and error-prone manual process with automation to drive efficiency and compliance.
12/13/2017 3:47:19 PM
This week, Riverbed offered insight into how an Australia audiology firm is leveraging Riverbed SteelConnect in conjunction with Riverbed SteelHead to connect its 44 clinics throughout the Land Down Under, and adding flexibility, visibility and agility along the way.
12/13/2017 3:11:57 PM
Fiber optic component supplier Integra Optics says its fully automated production system cuts turnaround times for its customers from weeks to days. This ability to expedite production and scale on demand will be important for network operators and their optics suppliers.
12/13/2017 2:00:34 PM
In this episode of IoT Time, Ken Briodagh sits down with Bill Searcy, VP, Global Justice, Law Enforcement, and Border Security, Unisys (unisys.com/safecities), and former Assistant Director at the FBI.
12/13/2017 1:22:05 PM
The PowerWulf HPC clusters from PSSC Labs are now available with Intel's new Xeon Scalable Processors and Omni-Path HPC Fabric. The company says these clusters are based on Intel's Data Center Blocks and can be useful for such high-performance computing, real-time analytics, and virtualized infrastructure applications.
12/13/2017 1:03:04 PM
The Canadian Infrastructure and Communities ministry and the Federation of Canadian Municipalities have announced funding for 72 Smart City initiatives in communities across Canada.
12/13/2017 1:02:49 PM
Allied Telecom Group is expanding. And it's partnered with OnCall Telecom as part of that growth strategy. The former company is now in the Newport News, Norfolk, and Virginia Beach, Virginia areas.
12/13/2017 12:52:37 PM
Optimizing your warehouse is the best way to make everything run smoothly, but where do you start?
12/13/2017 12:45:15 PM
Serverless cloud platform delivers on digital experience needs for patient-care and connected-care applications at dramatically lower cost and faster time-to-market
12/13/2017 12:37:55 PM
Orange Business Services and Cargotec have signed a three-year, multimillion euro agreement for worldwide IoT connectivity that will help Cargotec keep goods moving.
12/13/2017 12:33:42 PM
Risk vs. Reward - a tradeoff that factors into every business decision.
12/13/2017 12:30:04 PM
Smart Lock Company ASSA ABLOY takes leadership role in Alliance to further Z-Wave adoption and support global sales of Z-Wave Smart Door Locks
12/13/2017 12:23:45 PM
2017 will go down in history as the first year of MIoHT (Mobile Internet of Holiday Things).
12/13/2017 12:19:47 PM
The Internet of Things plays an important role in the adoption of clean technology and transforming operations and processes adjusted to the new environment.
12/13/2017 11:46:31 AM
Synopsys has completed its long-expected acquisition of Black Duck Software, a privately held automated solutions developer for securing and managing open source software.
12/13/2017 11:33:10 AM
IBM and Fusion Genomics, a developer of molecular diagnostics, have begun a partnership.
12/13/2017 11:26:57 AM
Company addresses high cost and complexity of AI-based IoT for small- to mid-sized industrial customers
12/13/2017 11:13:16 AM
If you're wondering what you should get your loved one this holiday, it's time you reframe the question. Stop thinking of the holiday as an occasion to get them something only they can use. You're in a relationship - something that needs two people to work.
12/13/2017 9:25:11 AM
IDT Corp.'s net2phone has called on master agent TeleDomani to be one of its go-to-market partners. With two decades in business, net2phone offers hosted PBX and SIP trunking services. Its solutions are offered exclusively via channel partners.
12/13/2017 8:54:51 AM
This week, eXalt Solutions unveiled its new chatbot interface for its Knowledge Work-as-a-Service platform, promising to provide a rich, contextual experience whether independently or web-form-based.
12/13/2017 8:50:01 AM
This week, ClearOne announced the U.S. Patent and Trademark Office issued United States Patent number 9,628,206 or Endpoint Parameter Management Architecture for Audio Mixers. In broad strokes, the patent applies to the Internet of Things and smart audio systems.
12/13/2017 8:44:38 AM
This week, Vonage announced its first location in Japan. The cloud communications provider placed its new digs in the Business Airport Marunochi, and named HiroShige Kusomoto as Country Director. APAC is a key region for Vonage, Kusomoto and regional General Manager Sunny Rao are tasked with expanding this presence.
12/12/2017 5:17:46 PM
Nextiva announced it received the Hot Vendor in Communications and Collaborations award from Aragon Research.
12/12/2017 4:38:00 PM
Howdens Joinery Selects IoT solutions from Cloud of Things Powered by DSP Group's ULE Technology
12/12/2017 4:05:29 PM
Amazon QuickSight and Microsoft's Power BI help Bsquare's DataV customers rapidly build and share custom cross-system reports that include complex and critical IIoT data
12/12/2017 4:02:13 PM
Marketing, in recent years, has become less art and more science. Indeed, the area of marketing automation has taken off in a big way. That has enabled businesses far and wide to automate marketing campaigns.
12/12/2017 4:00:24 PM
Businesses need to do their best to be ready for variations in call volumes. And they are best positioned to be ready if they do call volume forecasting and employee scheduling that's in line with the resulting forecasts.
12/12/2017 3:52:12 PM
Today, the news that Atos offers to buy Gemalto for 4.3 billion euros to boost cyber security services hits.
12/12/2017 3:32:14 PM
The demand for gigabit services to residential consumers is growing by leaps and bounds. To satisfy their subscribers, Cable Multiple System Operators (MSOs) will have to add a lot more fiber to their network diet while virtualizing their network functions to be able to satisfy an ever-changing consumption model.
12/12/2017 3:30:00 PM
Industry leaders sign on to sponsor and exhibit at the most comprehensive Internet of Things event for enterprise buyers.
12/12/2017 3:22:38 PM
New Ethernet solutions enable companies to easily connect their branch offices, connect to the cloud and hosted resources, increase capacity and scale to 100G connections, and support new technologies and architectures like network functions virtualization and software-defined networking.
12/12/2017 3:11:31 PM
Today, Avaya announced it is more than ready to support NORAD track Santa this holiday season. Running from 12/24 through Christmas Day, last year the hotline received a record number of calls - 1.8 per second to be precise. Some 1400 volunteers answered more than 150,000 calls in 2016, 2017 should see another record breaking year.
12/12/2017 3:08:13 PM
It seems that Australia's Zoom Video Communications is really living up to its name. The cloud-based video communications provider this month announced that it experienced 134 percent growth in 2017. And the company increased its customer base by 105 percent.
12/12/2017 2:41:50 PM
TMC announced that Silver Peak has signed on as a platinum sponsor to SD-WAN Expo being held February 14-16, 2018 at the Greater Ft. Lauderdale/Broward County Convention Center in Fort Lauderdale, Florida.
12/12/2017 2:08:25 PM
CommsChoice brings together five MSPs, which are planning a Dec. 20 IPO on the Australian Securities Exchange. The IPO is an effort to fund the deal as well as future acquisitions.
12/12/2017 1:28:04 PM
This week, Aquantia announced being named the Most Respected Semiconductor Company award at the 2017 Global Semiconductor Alliance (GSA) awards dinner. The enabler of multi-gigabit Ethernet is entrenched as an industry leader, and this award further highlights Aquantia'a commitment to excellence in innovation.
12/12/2017 1:02:59 PM
Since the emergence of unified communications and team collaboration tools that have taken the business world by storm, some of the world's biggest and best technology companies have been battling it out to acquire the lion's share of the market.
12/12/2017 12:16:02 PM
I don't know about you, but my Wi-Fi service is having problems keeping up with my 4K TV, my family's laptops, etc.
12/12/2017 10:47:39 AM
From the launch of Microsoft Teams and Slack Enterprise Grid, to the retirement of industry veteran Skype of Business, this year brought major changes to the Unified Communications & Collaboration (UC&C) market.
12/12/2017 10:44:44 AM
Ransomware is today the number one cyber threat to businesses. Since cyberextortion first appeared in 1989 as PC Cyborg, it has grown, evolved, and come into widespread use among hackers-and in 2017 it has fully come of age.
12/12/2017 10:35:52 AM
One ageless trend emerging for 2018 is the quest of hospitals, larger carriers and clinics to identify new revenue streams; not just managing revenue cycles, but creating them.
12/12/2017 9:30:39 AM
FatPipe Networks Inc.'s MPVPN products have a new go-to-market channel. Avaya and its channel partners will sell them through its DevConnect Select Product Program.
12/12/2017 9:17:32 AM
Many companies are exploring how they can take advantage of disruptive technologies such as cloud, mobile and big data analytics to drive a new wave of end user experiences.
12/12/2017 9:11:17 AM
Gini Dietrich is the founder and CEO of Arment Dietrich, lead blogger at Spin Sucks, co-author of Marketing in the Round, and co-host of the weekly podcast Inside PR.
12/12/2017 9:02:28 AM
While they all promise to keep users shielded from prying eyes, the truth is that some VPN services do more harm than good.
12/12/2017 7:58:17 AM
ICOs, or Initial Coin Offerings, are an essential part of cryptocurrency and they're a new industry venture. Savvy investors hope to get in the game early enough to reap huge gains if and when a particular cryptocurrency achieves prominence.
12/12/2017 7:52:19 AM
Ciena just celebrated its twenty-fifth anniversary. And in a recent blog, Steve Alexander, senior vice president and CTO, tells the company's story. That story tracks the journey of a company that began with a single-technology solution provider to an organization with an array of offerings and a focus on making networks more dynamic, programmable, and secure.
12/12/2017 7:00:00 AM
People in the contact center space have a lot of fancy jargon and special processes and tools to measure them. But if you really think about it, the key goals and metrics used in these environments aren't so very different than those businesses at large typically strive for.
12/11/2017 6:38:13 PM
IMImobile's omnichannel chat technology is now available on NICE inContact's CXexchange marketplace.
12/11/2017 6:21:36 PM
IDT Corp.'s net2phone has called on master agent TeleDomani to be one of its go-to-market partners. With two decades in business, net2phone offers hosted PBX and SIP trunking services. Its solutions are offered exclusively via channel partners.
12/11/2017 5:16:25 PM
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