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ModusLink® Continues Digital Commerce Momentum with Outstanding Return Management ServicesModusLink Corporation, a wholly owned subsidiary of ModusLink Global Solutions Inc. (NASDAQ: MLNK), a leading global provider of digital and physical supply chain solutions, has been seeing growth and momentum through its digital commerce sector, and recently has been seeing increased success in its return management services. This focus on returns is part of ModusLink's broader offerings that create efficiencies and streamlined solutions for customers. Returning items can often be a major pain point for consumers, leading them to take their business elsewhere. Customers want the process to be easy and expect to have the ability to start a return online, print a return label, drop the package off at a shipping location and receive their credit via the original payment. Companies expect returns to match up against the original order, capture data related to that order, process the appropriate credit and find a way to utilize the returned product in a way that will recover cost. This is especially stressful during the months following the busy holiday shopping season. ModusLink has prioritized the customer experience in this traditionally impersonal aspect of business, adding value by reducing the percentage of returned orders up front and, if product is returned, reworking or testing the product to be used as b-stock. Providing brands with the one place to handle all parts of an otherwise messy process is greatly beneficial. Key value adds to this system are:
"With our integrated offerings, ModusLink has successfully assisted customers through all parts of their operations," said Michel da Silva, General Manager of eBusiness at ModusLink. "We consider returns management a key element of our partnerships to be able to contribute to regeneration of revenue at such a scale." More information about ModusLink's Reverse Logistics and Returns Management offering is available at https://www.moduslink.com/solutions/returns-management/. To learn more about how ModusLink has improved demand forecast accuracy and improved efficiencies in supply chain-related processes by approximately 15 percent, download ModusLink's case study: Reverse Logistics Savings Begin with Demand Planning.
About ModusLink Global Solutions For details on ModusLink Corporation's solutions visit www.moduslink.com, read the company's blog for supply chain professionals, and follow on LinkedIn, Twitter, Facebook and YouTube. For details on IWCO visit www.iwco.com, read the company's blog and follow us on LinkedIn, Twitter, and Google+. This release contains forward-looking statements that address a variety of subjects including, for example, statements regarding supply chain solutions. All statements other than statements of historical fact are forward-looking statements. The following important factors and uncertainties, among others, could cause actual results to differ materially from those described in these forward-looking statements: ModusLink's success, including its ability to reach its revenue, sales and profitability goals, depends on its ability to execute on its business strategy as well as the continued and increased demand for and market acceptance of its services; global economic conditions, especially in the technology sector, are uncertain and subject to volatility; demand for ModusLink's clients' products may decline or may not achieve the levels anticipated by ModusLink's clients; and increased competition and technological changes in the markets in which ModusLink competes. For a detailed discussion of cautionary statements that may affect ModusLink's future results of operations and financial results, please refer to ModusLink's filings with the Securities and Exchange Commission, including ModusLink's most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Forward-looking statements represent management's current expectations and are inherently uncertain. ModusLink does not undertake any obligation to update forward-looking statements made by the company. ModusLink and ModusLink Global Solutions are trademarks of ModusLink. All other company names and product names may be trademarks of their respective owners.
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