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Asia-Pacific Contact Center Applications Market Report 2014
[October 30, 2014]

Asia-Pacific Contact Center Applications Market Report 2014


(M2 PressWIRE Via Acquire Media NewsEdge) Dublin - Research and Markets (http://www.researchandmarkets.com/research/cgbvl7/asiapacific) has announced the addition of the "Asia-Pacific Contact Center Applications Market, 2013 " report to their offering.



This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region based on 8 application segments including Automatic Call Distributor (ACD), Computer Telephony Integration (CTI), Interactive Voice Response, Outbound, Call Monitoring, Workforce Management (WFM), Speech Technology, and Multimedia applications.

It presents market sizing and market share by application and by country. Trends are also identified based on technology adoption across different industries or sectors as well as by the size of the contact centers. Market drivers and restraints are also discussed for each country in the Asia-Pacific region.


Key Topics Covered: - Executive Summary - Drivers And Restraints-Total Contact Center Applications Market - Asia-Pacific Contact Center Applications Market, 2013 - Australian Contact Center Applications Market, 2013 - China Contact Center Applications Market, 2013 - Hong Kong Contact Center Applications Market, 2013 - India Contact Center Applications Market, 2013 - Indonesia Contact Center Applications Market, 2013 - Japan Contact Center Applications Market, 2013 - Malaysia Contact Center Applications Market, 2013 - New Zealand Contact Center Applications Market, 2013 - The Philippines Contact Center Applications Market, 2013 - Singapore Contact Center Applications Market, 2013 - South Korea Contact Center Applications Market, 2013 - Taiwan Contact Center Applications Market, 2013 - Thailand Contact Center Applications Market, 2013 - Vietnam Contact Center Applications Market, 2013 - The Last Word - Appendix Companies Mentioned - Alcatel-Lucent - Aspect Software - Avaya - Cisco - Convergys - Ericsson - Fujitsu - Genesys - Holly Connects - Huawei - Interactive Intelligence - Inticube - NEC - Nice Systems - Nuance Communications - Oki Electric - P&W Solutions - Verint Systems - ZTE - Zeacom For more information visit http://www.researchandmarkets.com/research/cgbvl7/asiapacific CONTACT: Research and Markets, Laura Wood, Senior Manager.

[email protected] Fax from USA: 646-607-1907 Fax from rest of the world: +353-1-481-1716 Sector: Call Centres (http://www.researchandmarkets.com/categories.asp?cat_id=133&campaign_id=cgbvl7) .

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