[October 20, 2014]

Sitel Hiring 200 at Lake City Contact Center

Sitel, a leading global customer care provider, today announced plans to add 75 new jobs in the fourth quarter of 2014 and an additional 125 new team members in the first quarter of 2015 at its customer contact center in Lake City, Florida. These roles are regular full-time positions, including supervisor and training management opportunities.

The growth is due to the addition of a new client in the electronic payments industry, which chose Sitel for their leadership and results in the customer service industry. The new Lake City associates will provide inbound customer care and technical support.

"Sitel's Lake City center has seen continued growth thanks to our hard working team providing outstanding customer experiences. We look forward to meeting more quality-focused professionals in Lake City with a desire to explore long-term carees with Sitel," said Lake City Site Director Regina Jones.

Sitel offers exceptional training and ongoing professional development combined with meaningful career paths that provide real opportunities for growth. Sitel is hosting an on-site job fair on Tuesday, October 21^st and Thursday, November 6^th between 10:00 a.m. and 4:00 p.m. Candidates should come prepared with a copy of their resume. Candidates can also apply online at the Careers tab of www.sitel.com and take assessments necessary for employment. Sitel Lake City is located at 1152 SW Business Point Drive and can be reached at 866-430-9983.

About Sitel
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 30 years of industry experience, Sitel's 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel's global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.

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