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Research and Markets: 2013 CRO Quality Benchmarking - Phase I Service Providers
[April 16, 2014]

Research and Markets: 2013 CRO Quality Benchmarking - Phase I Service Providers


DUBLIN --(Business Wire)--

Research and Markets (http://www.researchandmarkets.com/research/2js9sl/2013_cro_quality) has announced the addition of the "2013 CRO Quality Benchmarking - Phase I Service Providers" report to their offering.

In its 5th year, the "CRO Quality Benchmarking" series provides the pharmaceutical industry with a unique resource to evaluate and select CROs, while offering clinical service providers valuable insight into their service quality, their competitors' service quality, and their customers' outsourcing behaviors. This year, Phase I report includes data from 360 unique serviceevaluations across 23 Phase I service providers.



MAJOR SECTIONS:

1. Outsourcing Behaviors, Attitudes, Beliefs, and Intentions


2. Service Provider Selection Drivers

3. Service Provider Performance and Scorecards across Attributes

4. Satisfaction, Customer Loyalty, and the Expectations and

5. Service Provider Service Quality Profiles

6. Study Data

WHAT YOU WILL LEARN IN THIS REPORT:

CRO Service Quality Ratings: the report surveys CROs' past customers to compile hundreds of quantitative service quality ratings across 23 clinical service providers.

Phase Specific Outsourcing Behaviors and Trends: Decision-makers from over 100 global pharmaceutical and biotech companies provide insight into their clinical outsourcing practices and strategies.

HOW YOU CAN USE THIS REPORT:

For study sponsors, these reports offer insight into CRO service quality and empower you to make more informed clinical outsourcing decisions, select smarter, build stronger relationships, and have better service experiences. For clinical service providers, these critical reports allow your organization to deliver higher quality services, compete more effectively, and better meet the needs of your customers.

For more information visit http://www.researchandmarkets.com/research/2js9sl/2013_cro_quality


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